Testimonials

Mike and Kelly Dinger
Comment
Great Dealership
Sun January 22, 2012, 16:10:01
We just purchased a new Fusion from Brett in Waterloo. We can't say enough about what a no pressure comfortable experience this was. Brett was totally there for every question and concern we had as well as a gentleman he was training at the time. He gave my husband and I more than enough "space" to make a decision. Once we did, we were comfortable with proceeding with the sale. All the way through, the dealership was professional and made us feel like we were the reason they were there. We have purchased cars at other dealerships, but I think we found the one we will be dealing with from now on. Thanks Sunset of Waterloo!
Jeanne Blum (nee Slesinski)
Comment
Excellent Service for Out-of-Town Car Problems
Sat December 31, 2011, 08:59:18
We had driven down from Indianapolis to visit family as we had both grown up in St. Louis. We had car troubles on the way down and I thought of Sunset Ford as my father had always gone there and I went to grade school with Jack Heutel. We just drove in late in the afternoon and the service manager, Steve, looked at the car immediately and told us to come back the next morning at 7. We came back and the car was fixed by noon. Everyone we worked with or talked to was professional and eager to help us. It was a wonderful experience. I wish we knew a service place like this in Indianapolis. Thank you so much for taking care of former St. Louis people so well.
Paula Nunning
Comment
Great Customer Service
Fri November 18, 2011, 09:32:33
I love Sunset!!! I went in to get my regular oil change and The Works. Once the job was complete, Pat, the cashier, informed me there was no charge-something about a coupon I had earned!!! I could not believe it-nowhere at any other dealer have I ever gotten a free anything!!!! That was a 43.00 value -Sunset has always provided me excellent service, above and beyond, from the moment I purchased my Escape to the regular maintenance. This was a lovely Thanksgiving surprise. Thank you, Sunset and Pat!
Joshua Pritsolas
Comment
Perfect Buying Experience
Fri November 04, 2011, 11:47:41
Just purchased a used truck from Sunset! I will start out by saying this was the most satisfying experience I have ever had in dealing with purchasing a vehicle. I have dealt with many dealerships before and no one has ever been this professional, genuine, or accommodating. While shopping around for other used trucks in the St. Louis area I dealt with a few other Ford dealers and none of them, I mean none of them, even came close to trying to work with me like the gentlemen at Sunset. From the minute I started talking with George on the phone and in person when I came in for a test drive, he was very courteous and didn't apply any pressure on me. He listened to what I said and what I wanted and assisted in every possible way. I also dealt with the sales manager, Mike, during this processes, and he was able to assist me in getting everything I wanted done, plus he got a bit extra done for me that I didn't even ask for. In the end not only did I get what I wanted, they got what they wanted, but I got an experience I think every used car buyer should get. I got something that in today's day and age is becoming a dying tradition. I got an honest, man-to-man agreement while dealing with these gentlemen, a hand shake that meant something. Not a hand shake that is done just because it's a formality, but a real man's hand shake that you know, what was said was meant. I would recommend this dealer to anyone who is looking for a deal on price, a group of professionals that are willing to work with their customers and an honest fulfilling experience you can walk away from and know you were treated with respect. You can't ask for anything more than customer satisfaction and Sunset will give you that and more.
Last Edit: November 04, 2011, 12:43:48 by sunsetford  
David and Melissa Sowrheaver
Comment
A+ Experience
Thu August 25, 2011, 23:12:32
This was the best car buying experience that we have ever had. Sarah Dutton was great, not pushy and very friendly my 4 yr old daughter just loved her. And Mike in financing had the magic touch and got us financing that we couldn't believe. I would reccommend this place to anyone looking to buy a car new or used and we will be back when my husband is ready for a new car
Jennifer Goetter
Comment
Not pushy great buying experience
Sun July 03, 2011, 14:02:37
My parents hate the whole car buying experience so I offered to find my dads 6th F150 and work the deal until he had to come in and sign. Jason Finley was kind, patent, and listened to what our needs were. He did not try to oversell us at all. We got a great price and everything my dad wanted. We will be back at Sunset when my moms 1997 F150 finally bites the dust. Thanks Jason, my dad woke up with a smile this morning!
Last Edit: July 05, 2011, 10:20:07 by sunsetford  
Leanne Meadows
Comment
Fun car purchase
Wed June 01, 2011, 14:37:49
My husband and I found ourselves in a situation with a high car payment and felt like we were stuck with it forever. We stopped in and spoke with Deryck somewhat expecting that we wanted the impossible - a good amount for our trade-in and the possibility of having a lower car payment. Deryck not only made it happen - he helped me purchase the car I have always wanted! He was very professional and helpful. We will definitely recommend Sunset Ford and especially Deryck in the future!
Dan W
Comment
Great Experience
Fri April 08, 2011, 11:44:57
I just bought a 2007 F150 Super Crew and my experience could not have been better!!! Brett Bergman was my salesperson and really made it an enjoyable experience. From the inital contact inquiring about the vehicle to the time I walked out the door with the keys to that vehicle, I felt comfortable, informed and involved with the entire process. I've finally found a dealership that I know I will return to and refer all my friends to!
SALEEN ZACH
Comment
SALEEN SHOW CAR REPAIR
Thu March 17, 2011, 11:23:20
The people at sunset ford, Dave in service, are awsome. 5 starts all the way. If you want your car fixed the first time, bring it to SUNSET FORD-)
rich koenig
Comment
truck repair
Tue March 01, 2011, 15:49:31
in july 2010 my wife and I were leaveing on vacation. 10 miles from home I blew my turbo charger hose on my ford truck. I pulled into sunset ford with my truck and trailer and your service dept had me back on the road in less then a hour. my next ford will be from sunset rich and paula
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Showing comments 1 to 10 of 14 | Next | Last
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