Customer Testimonials

Customer TestimonialsDealerRater Certified Dealer

 

 

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DealerRater Oct 6, 2024

Thank you Mike and the Suntrup crew for taking care of us and helping to make the buying process easy and pain less.

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DealerRater Oct 5, 2024

I have purchased over twenty vehicles since getting my drivers license in 1970, and this was my best car buying experience. Our salesperson, Jim Wagstaff, was very knowledgable and did a great job explaining the features on our new Mustang GT Convertible. Everyone we met at the dealership seemed genuinely interested in making the buying experience a positive one for their customers. We received a fair value for our trade-in. It was my first time buying a car from Sunset, and I would highly recommend Sunset Ford to anyone looking to buy a Ford.

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DealerRater Oct 4, 2024

I have bought several vehicles from Sunset over the last few years and I keep coming back for the excellent customer service. Great vehicle and a very efficient transaction. Strongly recommend.

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DealerRater Sep 30, 2024

Great store and selection of new and preowned inventory. Always helpful when needing technology explained. Will be buying our business vehicles here in the future.

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DealerRater Sep 30, 2024

Had a great visit at the service and sales departments for sunset. Always willing to help out and keep you on the road.

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DealerRater Sep 30, 2024

Couldn’t ask for anything more. Got my new truck and at the best price possible

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DealerRater Sep 30, 2024

Cory called about a recent trade he just listed. Ran up to Sunset to take the Audi 8 for a ride and it was exactly what I was looking for thanks Cory and Sunset Ford you rock!

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DealerRater Sep 30, 2024

Dan and Sunset Ford were very easy to buy a vehicle from will be letting my friends and family know in the future to come see Dan at Sunset Ford.

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DealerRater Sep 29, 2024

Dan was professional and did not put under pressure on us. He ably answered all questions, and his answers jived with what I had read.

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DealerRater Sep 28, 2024

Sunset Ford and Dan were great to work with. They were flexible in coming to a deal agreeable to all.

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DealerRater Sep 28, 2024

Jim was great to work with. Made the car buying process easy from the start. Will make sure we go to see him on the next purchase.

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DealerRater Sep 26, 2024

Great communication and price. Jim Wagstaff made the process quick and painless. The price on the truck was good as well.

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DealerRater Sep 25, 2024

They were so helpful and friendly they worked with me and giving me the vehicle of my dreams thank you so much!!!!

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DealerRater Sep 25, 2024

Sunset ford team was amazing to work with! Really enjoy my new bronco they sold me!

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DealerRater Sep 24, 2024

The team at Sunset Ford were helpful, answer all my questions, highly recommend them to all my friends.

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Google Sep 24, 2024

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Google Sep 24, 2024

Service advisor was very efficient on check-in service was done at great quality. Would highly recommend this dealership, very professional

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DealerRater Sep 24, 2024

Keith helped me on the sales floor. I was looking into more information about a car I am considering and he was very knowledgeable and helpful. He was friendly too, I would recommend him to everyone

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DealerRater Sep 24, 2024

Keith helped me get my vehicle into the service department for routine work. He made the process go smoothly. I would recommend him to everyone.

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Google Sep 24, 2024

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DealerRater Sep 24, 2024

I hate going to get my car serviced. As a female I’m treated like I know nothing. Keith explained everything and made the experience much better,

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DealerRater Sep 23, 2024

From start to finish, the buying process was professional and personal without any difficulties. We greatly appreciated Mike and Justin as well all of the folks that assisted us with this purchase. I have no problem recommending Sunset Ford to anyone looking to purchase a new vehicle. Pamela DuBois

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DealerRater Sep 23, 2024

Jim and the team at Sunset Ford were really nice and very helping. I would definitely recommend coming to this Ford dealership if possible!

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DealerRater Sep 23, 2024

Being a female (who knows nothing about cars) I hate looking for cars due to feeling pressured to make a fast decision. Keith changed ALL that for me. He was extremely friendly, professional and knowledgeable. He answered all my questions and made me feel very comfortable and put me at ease so I can buy the right car that will best fit my family. Keith is the example of how Car Salespeople should be. He’s definitely an assist for Sunset Ford. Thank you Keith!!

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DealerRater Sep 23, 2024

LOVED WORKING WITH HIM. HE WAS PLEASANT TO DEAL WITH AND MADE TH3E EXPERIENDCE ENJOYABLE. WOULD RECOMMEND HIM TO EVERYONE !

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Google Sep 21, 2024

Tony Pizzella is the best! Highly recommend him to all of my friends and family. I hope he's still selling when I buy my next vehicle. Everyone at Ford was friendly and down to earth. I felt like I was buying a car from my friends.

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Google Sep 21, 2024

Sales personnel were very professional, knowledgeable and no-nonsense. I very much appreciated their capable and non-pressuring demeaner. I can tell that they value customers' time and do not want to waste it. True professionals. Product delivery was efficient also.

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DealerRater Sep 20, 2024

Went out of there way very pleased would recommend them the best to make a deal

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Google Sep 20, 2024

Very peaceful atmosphere. Not pushy and extremely informative. Will recommend to family and friends. I also love my new bronco!

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DealerRater Sep 18, 2024

He helped me with my service and made my experience a great one. I would recommend him and the dealer.

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DealerRater Sep 18, 2024

Keith Boerding helped me in sales department. Very knowledgeable. Was great to work with. Really listened and I left very happy.

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DealerRater Sep 18, 2024

The employees at Sunset Ford were amazing in helping me get a car I’ve actually always wanted. Would highly highly recommend!!!

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DealerRater Sep 18, 2024

Jim is a great sales person to work with. He walked us through all the bells and whistles of our new Ford Ranger. We definitely recommend Sunset Ford.

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DealerRater Sep 17, 2024

I had recently gifted my truck to my son, and i was in the market for a f150. i spoke with chad and he found me exactly what i was looking for! 10 out of 10 would buy her again! Tim Stewart helped out with the delivery by showing my how to use my bluecruise! thanks guys!

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DealerRater Sep 16, 2024

I worked with chad on my New Ford Explorer, he was very knowledgeable and kind. i will buy here again. thank you sunset ford!

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Google Sep 15, 2024

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DealerRater Sep 14, 2024

I was in the market for a new ford edge, and i got in touch with Chad, who ive known for a long time now, so he set me up with a beautiful pre owned edge an saved me thousands! thank you Chad!

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DealerRater Sep 13, 2024

They were very professional and respectful. If you’re looking for a dealership, this is the right place!

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DealerRater Sep 13, 2024

Great, amazing time. At the dealership did not feel pressured at all found exactly what we needed as a family could not asked for a better experience. A lot better than any past dealership experience that i've had in the past. Big shout out to joe and the finance team for making everything possible!

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Google Sep 13, 2024

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Google Sep 13, 2024

They had us in and out and in the truck we wanted in no time! Such an easy buying experience and great customer service!

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DealerRater Sep 13, 2024

It was time to trade my older ram in and i called up and spoke to chad. the next day i came up with my wife and we looked at a pre owed pick up truck. I liked the way i was treated and loved the truck as well. Im a happy new ford owner. Thanks

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DealerRater Sep 13, 2024

I had no intentions on buying a new truck until the end of the year, Chad showed me all the features on the new 24 f150 and i couldnt leave without it. Seemless process, 10 out of 10 would buy from Chad at Sunset again!

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DealerRater Sep 13, 2024

They took care of everything for me as they said they would. I would recommend them.

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Google Sep 13, 2024

This is my second new vehicle purchase at Sunset Ford and they continue to be a great dealership to deal with making a new car transaction enjoyable.

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Google Sep 12, 2024

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DealerRater Sep 12, 2024

I was happy to be able to get a vehicle that is big for my family at a great price. Along with making things right for me. Thank you guys!

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DealerRater Sep 12, 2024

The first item I noticed was cleanliness and lack of clutter. The sales associate Eddie was outgoing and very knowledgeable.

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DealerRater Sep 11, 2024

I had a great experience with both Jim & Tim! Jim had all three vehicles I was interested ready for me to look at & test drive. One was not in the color I wanted, but they found one that they could bring in if that's the model I liked. Finance went smooth & much quicker than my last purchase at another dealership. Would fully recommend both!

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DealerRater Sep 11, 2024

We have used this dealership for our vehicle purchases (4each) and expect to use them in the future

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DealerRater Sep 11, 2024

This is my second time buying a car from sunset ford and each time it was a great experience

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DealerRater Sep 10, 2024

Eddie was great to deal with and made buying a new truck a great experience! Sunset Ford has the best staff in Saint Louis

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DealerRater Sep 10, 2024

Mike was honestly the easiest sales rep I have ever worked with. I was never “sold” anything, I was being helped and that made it enjoyable for everyone. He will be my first call when I need to get my next truck without hesitation.

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DealerRater Sep 10, 2024

Tony was the best car dealer I’ve ever had. He didn’t pressure me and was a genuine guy. I will be referring him to all of my family and friends.

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DealerRater Sep 10, 2024

Tony is amazing. Only go to him if you want the best experience possible! Thanks Tony!

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Google Sep 9, 2024

Joe L was great the whole process through ordering a vehicle. Communication was timely and helpful, even did most of the paperwork online Day of sale was quick, worked with us to get it done fast due to a time constraint. Overall great experience.

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DealerRater Sep 8, 2024

Chad did a wonderful job helping me pick out a car. He was very kind, and kept the car buying process easy and fun. He is very professional, and so is the dealership, I would recommend anyone who wants a good car from a trusted dealership to go Sunset Ford. Ask for Chad, he’ll set you up!

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DealerRater Sep 7, 2024

Amazing!!!!!!!!!! I highly recommend working with Sunset! Eddie and Mr. Lombard are awesome and I walked off the lot with a new Ford explorer in 4 hours! So grateful for the sunset team. They made the process so easy!

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Google Sep 6, 2024

Good selection of vehicles.

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Google Sep 4, 2024

Casey and the whole team worked to give us an amazing experience on my dream Ford Bronco.

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Google Sep 4, 2024

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Google Sep 4, 2024

Excellent service, very professional and customer oriented.

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DealerRater Aug 30, 2024

Thank you Jim Wagstaff and Sunset Ford with he purchase of my new 2024 Titanium Ford Edge!

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Google Aug 30, 2024

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Google Aug 30, 2024

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DealerRater Aug 28, 2024

Cory was very helpful during the entire sales process. He was not pushy and let me look and drive any vehicle I requested until I made my decision which took over one week to do. I appreciated him giving me the freedom to take my time and not put pressure on me. I would use Cory again for sure.

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DealerRater Aug 28, 2024

Did a good job explaining everything and working with us on the finance and vehicle we want it

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DealerRater Aug 27, 2024

They made the process of buying my first car a breeze. Open, honest about the process. And answered all of my questions.

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DealerRater Aug 26, 2024

Went in just to look and ended up leaving with the new Explorer. Always a positive experience.

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DealerRater Aug 25, 2024

Professional. Fair price and great value. Available without being pushy. Addressed the minor issues before the purchase.

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Google Aug 25, 2024

Our 22 year old bought her first vehicle from Tony. He was absolutely amazing and did everything he could to make sure she got the best price and was happy with her purchase and her experience. Dennis did all of her paperwork (electronically may I add and wow that was great) and was very thorough at walking her through everything and covering all of the bases to make sure it all made sense before she drove away. We could not have had a better experience with Sunset Ford and thank them from the bottom of our heart for making sure we ...

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Google Aug 25, 2024

Purchased a 2024 Titanium Ford Edge at Sunset Ford. I was treated professionally and with kindness.

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DealerRater Aug 23, 2024

Very friendly and knowledgeable, very helpful and not pushy, I would definitely refer friends and family.

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DealerRater Aug 23, 2024

Big shout out to Jim Wagstaff and the Sunset Ford staff. Great buying experience and couldn't be any happier with my new ride! Anyone in the market for a new car I would recommend swinging by Sunset and talk with Jim and see what Ford has to offer.

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DealerRater Aug 23, 2024

They were great! Made it quick and easy! Ask for Tony if you go there.

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Google Aug 23, 2024

Great service, awesome communication, and excellent customer service. Brett made sure that I was in the loop and everything went without a hitch.

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DealerRater Aug 23, 2024

From the beginning, it was a great experience. Eddie was knowledgeable and listened to what we wanted. Gave us options and was professional. When we are ready for our next car, (probably within a year or less) we will come back and ask for Eddie!

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Google Aug 23, 2024

This dealership is gorgeous and very unique and lovely to walk around. More importantly the staff is super friendly and knowledgeable, as they should be about products they sell. Just recently bought a 24 Maverick hybrid Lux from them and they didn't try to up sell me or pull any fast nonsense. They did give me advise and wisdom that helped us dearly. This was my first positive dealership experience and I look forward to the future with my car and using them to help keep it tiptop.

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DealerRater Aug 22, 2024

I would recommend Sunset Ford to anyone. Salesman Daniel was great, he listened to what I wanted and made sure I got the vehicle I was looking for. The finance manager explained everything to me before signing any papers. Both me and my daughter bought a vehicle there. Thank you Sunset Ford

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DealerRater Aug 21, 2024

We had a great experience. We are very happy and I love my new car.

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DealerRater Aug 21, 2024

Easy to deal with and very knowledgeable! I will buy all of my cars from them!

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Google Aug 20, 2024

Had a great experience, once again! Your staff is amazing, and knowledgeable.

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DealerRater Aug 19, 2024

Working with Tony was a great vehicle buying experience! Highly recommend Sunset ford and Tony!

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Google Aug 19, 2024

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Google Aug 18, 2024

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DealerRater Aug 17, 2024

Sunset Ford was amazing! I came here after a bad experience at another dealership. I could not have had a better experience!

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Google Aug 17, 2024

Just to get an appointment I had to wait for at least 6 weeks to get in. What would happen if my car needed major repairs

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Google Aug 14, 2024

I just bought my new 2024 Ford Explorer! I love Sunset Ford! Amazing team!!!!!!!! Highly recommend!

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DealerRater Aug 13, 2024

Jim was great to work with, he got me in the truck I wanted and was very knowledgeable!

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Google Aug 13, 2024

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DealerRater Aug 13, 2024

Sunset ford is always friendly and kind when answering questions and took the time to find a solution to my truck needs.

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Google Aug 11, 2024

Awesome people work at Sunset Ford in ST Louis ,MO

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DealerRater Aug 10, 2024

Mike was extremely helpful and was able to meet all the needs I had with my new vehicle purchase. Justin was also extremely helpful and accommodating. I will definitely recommend sunset Ford in the future.

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Google Aug 6, 2024

Always get good service at Sunset Ford

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DealerRater Aug 5, 2024

All of the staff were helpful and the process was quick and easy. My first big adult purchase was a great experience at Sunset Ford!!

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DealerRater Aug 4, 2024

This was my first time buying a car from a dealer and Mike made the experience very smooth and helpful for me. He helped me look at all of the cars I was looking at online and some I didn’t see so I could really get a feel for what I wanted. Then when it came time for the buying process both Mike and Darrell made the process easy to understand. They walked me through each step and what to expect throughout it all. I would absolutely recommend and come back to Sunset Ford and work with them again!

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DealerRater Aug 4, 2024

Joe was excellent to deal with both before and after the sale. He took the time to respond to questions both during and after hours. He was a pleasant person to deal with and when I’m looking for another ford I’ll be looking for Joe.

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DealerRater Aug 4, 2024

Very nice and cooperative. Would buy another car from him again! Jeff was very good at his job as well. Made my first time but very easy and smooth. Thank you!!

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Google Aug 2, 2024

Jim Wagstaff and everyone I dealt with at Sunset Ford did a fantastic job with my trade in and purchase of my new F250 truck.

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DealerRater Aug 2, 2024

This is the 3rd truck I have purchased through Jim Wagstaff and could not be happier with the level of service received from everyone at Sunset Ford from the trade in to the purchase of my new truck.

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