Staff
Management
Justin Lombard
Sales Manager
Larry Sidberry
Sales Manager
Jennifer Hall
Service Director
Justin Heutel
GM / Parts, Service & Body Shop Director
Pete Heutel
General Manager / Sales & Finance
Clinton Sowards
Sales Manager
Brian Noeth
Parts Manager
Sales
Jim Wagstaff
Sales Professional
Mike Geraghty
Sales Professional
Keith Boerding
Sales Professional
Cory Pupillo
Sales Professional
Tim Stewart
Commercial Account Manager
Tony Pizzella
Sales Professional
Chad Morber
Sales Professional
Daniel Johannessen
Sales Professional
Edward McInerney
Sales consultant
Josh Marshall
Porter
Matthew Wymer
Porter
Service
Brett Mathis
Service Advisor
Michael Sensmeyer
Service Advisor
Neal Watson
Fleet Service Advisor
Jordan Arendall
Mobile Service Coordinator
Leah Hummell
Service Advisor
Greg Early
Technician
Mike Hamilton
Technician
Memphis Brewington
Transportation Coordinator
Chad Conover
Technician
Corey Polston
Technician
Mike Sowards
Service Advisor
Wyatt Cronk
Technician
Jim McConnell
Technician
Martin Folk
Porter
Alyssia Griffith
Appointment Coordinator
Bill Hubble
Porter
Doug Fitzgerald
Technician
Joe Schmelzle
Shuttle Driver
John Wise
Technician
Timothy Hood
Technician
Jordan Kendall
Technician
Austen Kuban
Technician
Dave Markland
Shuttle Driver
Matt Rice
Technician
Sergio Villanueva
Technician
Lucas Kenniston
Porter
Tony Klote
Shuttle Driver
Russ Rensing
Technician
Eric Washington
Porter
Finance
Jeff Farrah
Business Manager
Darrell Burton
Business Manager
Parts
Gary Ray
Parts Consultant
Don Andracsek
Parts Consultant
Mark Erickson
Wholesale Parts Consultant
John Raster
Parts Consultant
Tom Schilling
Wholesale Parts Consultant
Terry Konkel
Parts Consultant
Ronald Laurent
Parts Consultant
Tom Dapron
Parts Delivery Driver
Dale Gurlen
Parts Delivery Driver
Mindy Lawrence
Wholesale Parts Consultant
Jeff Moll
Wholesale Parts Consultant
Andy McBride
Inventory Manager/ E-Commerce
Mike McMullin
Parts Driver
Glen Stute
Parts Delivery Driver
Dave Tucker
Warehouseman
Tom Ernst
Parts Driver
Tony Forcelledo
Parts Driver
Scott Hirth
Warehouseman
Paul Hurd
Wholesale Parts Consultant
Bill Kersting
Parts Driver
Robert Lonigro
Parts Driver
Jessica Perez
Parts Driver
Chris Schildz
Driver
Mike Smith
Warehouseman
Dareth Thorn
Parts Administration
Administration
Teresa Farris
Office Manager
Kathy Deatherage
Accounts Payable
Joanne Delaney
Biller/Title Clerk
Patty Oswald
Office Assistant
Kim Douglass
Payroll Administrator
Carissa Laughlin
Biller/Title Clerk
Justin Lombard
Sales Manager
Jan 08, 2025
Justin was willing to work with my bank, Mike helped me
Justin was willing to work with my bank, Mike helped me order my car, all was fair and as you would hope. No stress interaction. And I usually hate buying cars.
Jan 01, 2025
Thia dealership has been fantastic!
Thia dealership has been fantastic! Always strait forward and no back and forth stuff. Cory and his manager treated us like family and we will be back
Dec 31, 2024
We had called ahead knowing what vehicle we wanted to
We had called ahead knowing what vehicle we wanted to look at. Cory happened to answer and had the vehicle warmed up and waiting for us when we got there. The whole sales and trade process was seamless. He was very patient as we considered ordering a 2025 and walked us easily through all the steps. The applicable rebates and discounts were readily offered. Jeff Farrah in finance was equally as great. We were in and out in record time. A+!!
Dec 31, 2024
I love Sunset Fors and Cory Pupillo.
I love Sunset Fors and Cory Pupillo. He always does me right…Thanks Cory and Sunset
Dec 28, 2024
Tim is my nephew.
Tim is my nephew. He and Justin did a great job getting me approved and into a new Escape when I felt there was zero chance of me getting financed. Everyone there was very polite and helpful.
Jim Wagstaff
Sales Professional
Jan 03, 2025
Great communication, great pricing, pleasant buying
Great communication, great pricing, pleasant buying experience. Jim (salesman) and Tim (financial representative) helped immensely by finding the right Bronco and financing for me.
Dec 30, 2024
Don’t wait till sunset to close the deal , talk to Eddie
Don’t wait till sunset to close the deal , talk to Eddie to close it for real ! 5 stars
Dec 28, 2024
Sunset was great all around.
Sunset was great all around. Will always recommend to anyone i know in the market. Thanks again.
Dec 20, 2024
Great experience.
Great experience. Everyone was friendly. Got us in and out very efficiently. Jim Wagstaff and Tim Stewart were excellent.
Dec 17, 2024
I had a great experience buying from Sunset Ford.
I had a great experience buying from Sunset Ford. Jim Wagstaff and Jeff Farrah were super professional throughout the entire buying process. I would recommend Sunset Ford to anyone I know who is looking for a new or used vehicle. The buying process was great and I’m super happy with my purchase.
Mike Geraghty
Sales Professional
Jan 10, 2025
Mike and Sunset had exactly what we were looking for.
Mike and Sunset had exactly what we were looking for. Eager to help on a Friday night before the snow storm. Did not rush or press us.
Jan 08, 2025
Justin was willing to work with my bank, Mike helped me
Justin was willing to work with my bank, Mike helped me order my car, all was fair and as you would hope. No stress interaction. And I usually hate buying cars.
Dec 28, 2024
Sunset was great all around.
Sunset was great all around. Will always recommend to anyone i know in the market. Thanks again.
Dec 14, 2024
Mike Geraghty is really nice and helpful & I got great
Mike Geraghty is really nice and helpful & I got great financing through Darrell the financial manager. I highly recommend Sunset Ford!
Dec 11, 2024
Mike Geraghty, was very helpful, and didn't push me into
Mike Geraghty, was very helpful, and didn't push me into anything I didn't want.
Keith Boerding
Sales Professional
Dec 31, 2024
Keith was great helping navigate the issues i am having
Keith was great helping navigate the issues i am having with my echo sport . he was knowledgeable in the cars coming out . I will be back to get my car service and to buy from him soon
Dec 31, 2024
Keith is always very helpful and great to work with.
Keith is always very helpful and great to work with. I always come to him when looking into purchasing a new vehicle of when I have any issues or questions. That is very important!
Dec 31, 2024
Keith was very nice & helpful in telling me about the new
Keith was very nice & helpful in telling me about the new Bronco I'm interested in.
Dec 30, 2024
Keith and Sunset were great!
Keith and Sunset were great! I had a good experience working with Keith and will recommend him to others. Thanks!
Dec 30, 2024
Keith helped me get my car into service for an oil change
Keith helped me get my car into service for an oil change and tire rotation. The process went very smoothly and he helped me get it done quickly. I would recommend him to anyone!
Cory Pupillo
Sales Professional
Jan 10, 2025
I only deal with Sunset Ford since 2022 and have order
I only deal with Sunset Ford since 2022 and have order (3) since then. I could not be happier with the quality of service and keeping me informed.
Jan 03, 2025
We got a great value for our used Toyota Rav4.
We got a great value for our used Toyota Rav4. Cory and the team were great to work with.
Jan 01, 2025
I came in searching for a new vehicle, and left with
I came in searching for a new vehicle, and left with exactly what I wanted thanks to Cory! Excellent service.
Jan 01, 2025
Thia dealership has been fantastic!
Thia dealership has been fantastic! Always strait forward and no back and forth stuff. Cory and his manager treated us like family and we will be back
Dec 31, 2024
We had called ahead knowing what vehicle we wanted to
We had called ahead knowing what vehicle we wanted to look at. Cory happened to answer and had the vehicle warmed up and waiting for us when we got there. The whole sales and trade process was seamless. He was very patient as we considered ordering a 2025 and walked us easily through all the steps. The applicable rebates and discounts were readily offered. Jeff Farrah in finance was equally as great. We were in and out in record time. A+!!
Tim Stewart
Commercial Account Manager
Jan 03, 2025
Great communication, great pricing, pleasant buying
Great communication, great pricing, pleasant buying experience. Jim (salesman) and Tim (financial representative) helped immensely by finding the right Bronco and financing for me.
Jan 03, 2025
This is second vehicle purchased at Sunset Ford Tim was
This is second vehicle purchased at Sunset Ford Tim was fair fast and easy to work with.
Dec 31, 2024
Cory was freaking awesome!
Cory was freaking awesome! Showed me the best car to fits my life. Thanks Cory, Clinton, and Justin
Dec 29, 2024
Tim was awesome he worked so hard to get me into a
Tim was awesome he worked so hard to get me into a vehicle he worked some magic and got me into a brand new SUV the process went smoothly and I am so happy he even took my old beat up car as a trade in. Thank you is not even enough Tim
Dec 28, 2024
Nice Service Dept, i had my oil changed there after i
Nice Service Dept, i had my oil changed there after i bought it a few months ago. Friendly staff.
Brett Mathis
Service Advisor
Oct 07, 2024
Brett is amazing with communication, explaining the
Brett is amazing with communication, explaining the needed service and expected timeline, and is very knowledgeable on problems and what is needed. Sales have always been great to work with and the 1 star for Sunset Ford Dealership is based on the service manager. He is unreachable, refuses to talk to customers in the store, and sends the advisor to do his talking. He is difficult to reach and the easiest way is to show up and hope he will actually talk to you in person. After the recent visits, the service manager's customer service and attitude have lost the dealership a loyal, long-time multiple-car family.
Jun 19, 2024
Sunset Ford service dept.
Sunset Ford service dept. will lie to you and mislead you and then overcharge you for their service. I brought my truck to their service dept. to have the PCM programmed to a valve body I installed in my transmission and after several attempts of trying to get it to work they told me I needed a new transmission and wanted to charge me approx. $9,000. I could have had this done at a local transmission shop for half that price. My truck worked fine for 4 years and had an occasional funny shift at a certain RPM range which was annoying after 4 years, so I did a lot of research and replaced the valve body and lead frame. The only thing Sunset Ford was supposed to do was program the PCM to the new parts. They couldn't even get that right. Then they tell me I need a new transmission. I'm not buying it. Warning: Do not go to this dealership for service unless you want to get lied to and ripped off.
Mar 20, 2024
I have bought a few cars from Tim Stewart.
I have bought a few cars from Tim Stewart. He has always been great to deal with. Very honest and trustworthy.
Feb 28, 2024
I trust Sunset Ford with my 2012 Fusion.
I trust Sunset Ford with my 2012 Fusion. When I begin to look for a replacement vehicle, I will definitely include Sunset Ford.
Jan 30, 2024
This is the 3rd F350 that I have purchased from Sunset
This is the 3rd F350 that I have purchased from Sunset Ford, I would not have done this if I wasn't completely satisfied with the entire dealership including everyone in the service department!
Jeff Farrah
Business Manager
Dec 31, 2024
We had called ahead knowing what vehicle we wanted to
We had called ahead knowing what vehicle we wanted to look at. Cory happened to answer and had the vehicle warmed up and waiting for us when we got there. The whole sales and trade process was seamless. He was very patient as we considered ordering a 2025 and walked us easily through all the steps. The applicable rebates and discounts were readily offered. Jeff Farrah in finance was equally as great. We were in and out in record time. A+!!
Dec 30, 2024
Ed was friendly from the moment I met him on the parking
Ed was friendly from the moment I met him on the parking lot. He asked a lot of questions to determine what I was looking for in a car. We discussed colors and styles, and he made several trips to the lot to retrieve cars for me to look at. I appreciated it, it was pretty cold that day.
Dec 11, 2024
Mike Geraghty, was very helpful, and didn't push me into
Mike Geraghty, was very helpful, and didn't push me into anything I didn't want.
Nov 25, 2024
The whole process went very well and Jim did a great job
The whole process went very well and Jim did a great job helping me with all my questions.
Nov 23, 2024
Excellent Choices Excellent Salesman Relaxed
Excellent Choices Excellent Salesman Relaxed Atmosphere Personable Hospitable Knowledgeable Detail Oriented Customer Appreciative Service Oriented
Larry Sidberry
Sales Manager
Oct 04, 2024
I have bought several vehicles from Sunset over the last
I have bought several vehicles from Sunset over the last few years and I keep coming back for the excellent customer service. Great vehicle and a very efficient transaction. Strongly recommend.
Aug 04, 2024
All of the staff were helpful and the process was quick
All of the staff were helpful and the process was quick and easy. My first big adult purchase was a great experience at Sunset Ford!!
Jun 25, 2024
Tony is a good salesman to work with.
Tony is a good salesman to work with. A real go-getter and transaction went smooth. Sunset ford has always been a great dealership for the vehicles they provide and a smooth deal.
Jun 15, 2024
The dealership is always clean and everyone is friendly
The dealership is always clean and everyone is friendly from the porters to the owners. Been buying from Sunset for years
Jun 11, 2024
Tony, thanks for a seamless transaction on the purchase
Tony, thanks for a seamless transaction on the purchase of my new Ford F150. Was nice meeting you and everything went well. You have it going on as a go getter and good sales person. Also, thanks for the help on the display settings and the links. this should help. Have a great day and take care.
Darrell Burton
Business Manager
Jan 10, 2025
I only deal with Sunset Ford since 2022 and have order
I only deal with Sunset Ford since 2022 and have order (3) since then. I could not be happier with the quality of service and keeping me informed.
Jan 03, 2025
We got a great value for our used Toyota Rav4.
We got a great value for our used Toyota Rav4. Cory and the team were great to work with.
Dec 31, 2024
Hello, If you’re looking to buy a Ford, I wouldn’t go
Hello, If you’re looking to buy a Ford, I wouldn’t go any place else, but Sunset Ford and Sunset Hills. Corey was my salesman. Darrell did the finance and they were honest and true to their word. I searched for about six months for an F250 diesel crew cab and I looked all over the Internet at every Ford dealer in Missouri, Wisconsin, Minnesota and their price was at least five to $10,000 on comparable cars and trucks Thank you to Sunset for for making the process only take about an hour and getting me home on time for New Year’s Love you, Bruce Conner
Dec 28, 2024
We came in to town in November to visit family and we
We came in to town in November to visit family and we decided to stop in and look at trucks while we had some time to kill. Chad greeted us on the lot and showed us our dream truck! We instantly fell in love with it and took it home the next day! We are loving it! Thanks Chad!
Dec 28, 2024
Tony was very helpful.
Tony was very helpful. I loved my Bronco Sport and he helped me get it all set up. Justin Lombard was also very informative.
Tony Pizzella
Sales Professional
Dec 30, 2024
Don’t wait till sunset to close the deal , talk to Eddie
Don’t wait till sunset to close the deal , talk to Eddie to close it for real ! 5 stars
Dec 28, 2024
Tony was very nice throughout the whole visit.
Tony was very nice throughout the whole visit. He made everything very nice and pleasurable.
Dec 28, 2024
They are very professional and informative.
They are very professional and informative. They always make a great deal for the customer.
Dec 28, 2024
Tony was a pleasure to work with, he found the perfect
Tony was a pleasure to work with, he found the perfect car for our family. He was easy to work with and got us the best deal possible.
Dec 28, 2024
Tony was very helpful.
Tony was very helpful. I loved my Bronco Sport and he helped me get it all set up. Justin Lombard was also very informative.
Michael Sensmeyer
Service Advisor
Mar 20, 2024
I have bought a few cars from Tim Stewart.
I have bought a few cars from Tim Stewart. He has always been great to deal with. Very honest and trustworthy.
Jan 17, 2024
Sunset Ford is an Amazing dealer.
Sunset Ford is an Amazing dealer. We recently had an oil leak on our Escape. Mike Sowards took great care of us. We trust them and wouldn’t go anywhere else for service.
Dec 16, 2023
Mike Sensmeyer does a GREAT job.
Mike Sensmeyer does a GREAT job. He attends to my F150 as I would. Keeps me informed and updated.
Oct 19, 2023
Very understanding and helpful.
Very understanding and helpful. Micheal was humble and kind. Had Good customer care service. Thank you
Oct 19, 2023
Friendliness and reliability.
Friendliness and reliability. I have 2012 Escape and will only take it to Sunset for Service.
Chad Morber
Sales Professional
Dec 29, 2024
Found my dream car!
Found my dream car! I called in looking for a new Expedition and Chad walked me right thru the easiest process I’ve ever encountered. Will buy from him again!
Dec 28, 2024
Nice Service Dept, i had my oil changed there after i
Nice Service Dept, i had my oil changed there after i bought it a few months ago. Friendly staff.
Dec 28, 2024
We came in to town in November to visit family and we
We came in to town in November to visit family and we decided to stop in and look at trucks while we had some time to kill. Chad greeted us on the lot and showed us our dream truck! We instantly fell in love with it and took it home the next day! We are loving it! Thanks Chad!
Dec 28, 2024
Bought my Escape from my Chad M.
Bought my Escape from my Chad M. He was very thoughtful and mindful of my situation. Super easy process. I will be back!
Dec 28, 2024
Tim is my nephew.
Tim is my nephew. He and Justin did a great job getting me approved and into a new Escape when I felt there was zero chance of me getting financed. Everyone there was very polite and helpful.
Jennifer Hall
Service Director
Jun 19, 2024
Sunset Ford service dept.
Sunset Ford service dept. will lie to you and mislead you and then overcharge you for their service. I brought my truck to their service dept. to have the PCM programmed to a valve body I installed in my transmission and after several attempts of trying to get it to work they told me I needed a new transmission and wanted to charge me approx. $9,000. I could have had this done at a local transmission shop for half that price. My truck worked fine for 4 years and had an occasional funny shift at a certain RPM range which was annoying after 4 years, so I did a lot of research and replaced the valve body and lead frame. The only thing Sunset Ford was supposed to do was program the PCM to the new parts. They couldn't even get that right. Then they tell me I need a new transmission. I'm not buying it. Warning: Do not go to this dealership for service unless you want to get lied to and ripped off.
Mar 20, 2024
I have bought a few cars from Tim Stewart.
I have bought a few cars from Tim Stewart. He has always been great to deal with. Very honest and trustworthy.
Sep 02, 2023
Tim has dealt successfully with not only delivering the
Tim has dealt successfully with not only delivering the Mustang Mach-E, but also the Maverick. Two vehicles not easy to attain. Respectful. Timely. Communicates.
Jun 25, 2023
Tim did an amazing job in answering all the questions I
Tim did an amazing job in answering all the questions I had regarding the delivery process/ time line of the F-150 Lightning. He was very responsive to emails and texts and went above and beyond in the setup/ delivery process. Could not have asked for a better experience! I would recommend Sunset for all your vehicle needs 100%.
May 23, 2023
Great service and friendly knowledgeable employees .
Great service and friendly knowledgeable employees . I needed an engine replacement and they had me in and out in one week. Brett in service was awesome
Neal Watson
Fleet Service Advisor
Jan 17, 2024
Always accommodating everyone cares about us the customer
Always accommodating everyone cares about us the customer it's a great place to get your vehicle services and feel comfortable that your being taken care of!!
Jan 17, 2024
Friendly and know their stuff Prices are a bit on the
Friendly and know their stuff Prices are a bit on the high side. Booking lead time OK.
Oct 21, 2023
Neal is very great with giving updates.
Neal is very great with giving updates. He is a great guy for sunset ford. Have not had a problem with the place so far.
Oct 13, 2023
Got my car in and they were very flexible with my crazy
Got my car in and they were very flexible with my crazy schedule, and I got a amazing rental car
Sep 21, 2023
I have been using this dealership for five years and
I have been using this dealership for five years and always have great customer service
Justin Heutel
GM / Parts, Service & Body Shop Director
Oct 22, 2024
Had THE best automobile purchasing experience in years
Had THE best automobile purchasing experience in years working with Mike Geraghty at Sunset Ford today. Straightforward, informative and patient. Ended up with the best vehicle for pleasure and performance. And my two Great Pyrenees can go with me wherever I go! Thanks, Mike!
Jun 19, 2024
Sunset Ford service dept.
Sunset Ford service dept. will lie to you and mislead you and then overcharge you for their service. I brought my truck to their service dept. to have the PCM programmed to a valve body I installed in my transmission and after several attempts of trying to get it to work they told me I needed a new transmission and wanted to charge me approx. $9,000. I could have had this done at a local transmission shop for half that price. My truck worked fine for 4 years and had an occasional funny shift at a certain RPM range which was annoying after 4 years, so I did a lot of research and replaced the valve body and lead frame. The only thing Sunset Ford was supposed to do was program the PCM to the new parts. They couldn't even get that right. Then they tell me I need a new transmission. I'm not buying it. Warning: Do not go to this dealership for service unless you want to get lied to and ripped off.
May 03, 2024
Mike is a stand up honest and great knowledgeable person,
Mike is a stand up honest and great knowledgeable person, you will do well asking for Mike G. Jeff Farrah the sales manger is excellent and provided substantial detail. Thank you and Bravo!
Apr 19, 2024
Sunset and specifically Joe made the process of getting
Sunset and specifically Joe made the process of getting the perfect Bronco for me extremely easy and stress free. He presented vehicles with various options and helped me to select the best one to suit my needs. In fact I needed help putting my soft cover on a week after the purchase and one of the owners actually helped me get it right!
Mar 04, 2024
Great experience at Sunset!
Great experience at Sunset! Jim was great, and the whole process was fast and super-easy.
Jordan Arendall
Mobile Service Coordinator
Apr 16, 2024
Dan was super awesome.
Dan was super awesome. He was helpful and so kind. He was a joy to work with. Thank you so much for everything. I super appreciated it!!!😁😁😁
Feb 03, 2024
Serves is always nice.
Serves is always nice. Take my car there for every oil change. Will continue going there
Jan 23, 2024
The five star rating that I gave you was for your mobile
The five star rating that I gave you was for your mobile service unit. The gentleman came to my house to repair. My truck were very polite. Have a great personality and knew exactly what to do within an hour. They had the work completely done. I give this rating to the mobile service because I’ve been trying to get into your service department for a year. I received a safety call notice at the end of 2022. I got a hold of your service department to make an appointment and the parts for the repair were not in. I was told they would call when they came in which never happened. In July 2023 I called to find out about the parts and they said that they had them in stock. So I made another appointment which they said had to be in January 4 of 2024 or I could take the vehicle someplace else and have the work done. I waited to January 4 and brought my vehicle in. I left it with your service department to have it worked on eight hours later I was told that they couldn’t get to it. I would have to leave it overnight to have the work done. I came in to find out what the problem was , it seems that your service writer decided to put other people in front of me and I had to wait which was not satisfactory. I feel that the way you run your service department needs to be corrected the mobile service unit that was sent out to my house after I complain about your service department Did an excellent job. I am more than happy with your mobile service unit not I repeat not your service department. Again the rating I give you is for your mobile service unit not your service department. Thank you.
Jan 17, 2024
Jordan was awesome and made us aware of all additional
Jordan was awesome and made us aware of all additional services offered. Thank you for your outstanding customer service
Jan 17, 2024
Friendly and know their stuff Prices are a bit on the
Friendly and know their stuff Prices are a bit on the high side. Booking lead time OK.
Pete Heutel
General Manager / Sales & Finance
Oct 04, 2024
I have bought several vehicles from Sunset over the last
I have bought several vehicles from Sunset over the last few years and I keep coming back for the excellent customer service. Great vehicle and a very efficient transaction. Strongly recommend.
May 03, 2024
I have bought several cars from Tony and Sunset over the
I have bought several cars from Tony and Sunset over the last several years. I keep coming back due to excellent service and speedy transactions. They are great to work with. Thanks to Tony, Larry, Justin and team!
May 03, 2024
Mike is a stand up honest and great knowledgeable person,
Mike is a stand up honest and great knowledgeable person, you will do well asking for Mike G. Jeff Farrah the sales manger is excellent and provided substantial detail. Thank you and Bravo!
Apr 26, 2024
My wife and I had a great experience at Sunset Ford,
My wife and I had a great experience at Sunset Ford, while searching for our new vehicle. Keith helped us throughout the process and was incredibly helpful in making sure we had all of our questions answered, and made sure we found our perfect vehicle! Everyone there was super helpful, knowledgeable, and caring when it came to assisting us in picking out our new truck. Highly recommended Sunset Ford for any of your vehicle needs!
Feb 24, 2024
Sunset Ford is always my go to, but they really helped me
Sunset Ford is always my go to, but they really helped me with my new 2023 Lightning! Smooth process. They knew all the ins and outs with the new tech. Great experience!
Leah Hummell
Service Advisor
Apr 16, 2024
Dan was super awesome.
Dan was super awesome. He was helpful and so kind. He was a joy to work with. Thank you so much for everything. I super appreciated it!!!😁😁😁
Feb 25, 2024
Appreciate customer service and pickup service is very
Appreciate customer service and pickup service is very convenient. Prices are a bit high but have piece of mind about tech service.
Feb 16, 2024
Always has a smile on her face and very responsive to
Always has a smile on her face and very responsive to messages left. Goes above and beyond.
Feb 14, 2024
My first experience at this dealership was fantastic.
My first experience at this dealership was fantastic. I had called a couple other Ford dealers to try and schedule a recall service and they were scheduling over a month out, but I needed it done quickly for a last minute long trip. They were able to work my vehicle in for a recall service and preventive maintenance and I expected to leave it for at least a couple of days, but they got it done same day! Leah was incredibly helpful, knowledgeable, and kind. I will never go anywhere else!
Feb 08, 2024
Sunset Ford provides me great service.
Sunset Ford provides me great service. Leah is an exceptional service writer and adds to Sunset Ford's service reputation.
Daniel Johannessen
Sales Professional
Dec 30, 2024
Don’t wait till sunset to close the deal , talk to Eddie
Don’t wait till sunset to close the deal , talk to Eddie to close it for real ! 5 stars
Dec 28, 2024
Sunset was great all around.
Sunset was great all around. Will always recommend to anyone i know in the market. Thanks again.
Dec 28, 2024
Nice Service Dept, i had my oil changed there after i
Nice Service Dept, i had my oil changed there after i bought it a few months ago. Friendly staff.
Dec 28, 2024
Tim is my nephew.
Tim is my nephew. He and Justin did a great job getting me approved and into a new Escape when I felt there was zero chance of me getting financed. Everyone there was very polite and helpful.
Dec 25, 2024
Tim was very helpful in answering questions about the
Tim was very helpful in answering questions about the tech. I really appreciate the help.
Clinton Sowards
Sales Manager
Dec 31, 2024
I love Sunset Fors and Cory Pupillo.
I love Sunset Fors and Cory Pupillo. He always does me right…Thanks Cory and Sunset
Nov 23, 2024
Excellent Choices Excellent Salesman Relaxed
Excellent Choices Excellent Salesman Relaxed Atmosphere Personable Hospitable Knowledgeable Detail Oriented Customer Appreciative Service Oriented
Oct 05, 2024
Thank you Mike and the Suntrup crew for taking care of us
Thank you Mike and the Suntrup crew for taking care of us and helping to make the buying process easy and pain less.
Sep 10, 2024
Mike was honestly the easiest sales rep I have ever
Mike was honestly the easiest sales rep I have ever worked with. I was never “sold” anything, I was being helped and that made it enjoyable for everyone. He will be my first call when I need to get my next truck without hesitation.
Jul 11, 2024
Joe in Sales and Darrell and Clinton in Finance are THE
Joe in Sales and Darrell and Clinton in Finance are THE BEST! They helped me with a complicated request, found the perfect car for me, and steered me in the right direction with options. I will definitely be back in a few years for the next car!
Greg Early
Technician
Apr 16, 2024
Dan was super awesome.
Dan was super awesome. He was helpful and so kind. He was a joy to work with. Thank you so much for everything. I super appreciated it!!!😁😁😁
Jan 17, 2024
Always accommodating everyone cares about us the customer
Always accommodating everyone cares about us the customer it's a great place to get your vehicle services and feel comfortable that your being taken care of!!
Dec 16, 2023
Had a great experience with Horgan and sunset ford as a
Had a great experience with Horgan and sunset ford as a whole. 10 out of 10 would return for future service.
Jul 26, 2023
It has quick fast service nice friendly service and takes
It has quick fast service nice friendly service and takes good care of your car
Jul 04, 2023
They were very professional and made me feel at ease.
They were very professional and made me feel at ease. They came and got my vehicle and brought it back.
Edward McInerney
Sales consultant
Dec 31, 2024
Cory was freaking awesome!
Cory was freaking awesome! Showed me the best car to fits my life. Thanks Cory, Clinton, and Justin
Dec 30, 2024
Ed was friendly from the moment I met him on the parking
Ed was friendly from the moment I met him on the parking lot. He asked a lot of questions to determine what I was looking for in a car. We discussed colors and styles, and he made several trips to the lot to retrieve cars for me to look at. I appreciated it, it was pretty cold that day.
Dec 30, 2024
Don’t wait till sunset to close the deal , talk to Eddie
Don’t wait till sunset to close the deal , talk to Eddie to close it for real ! 5 stars
Dec 28, 2024
They are very professional and informative.
They are very professional and informative. They always make a great deal for the customer.
Dec 28, 2024
My car buying experience with Tony was excellent.
My car buying experience with Tony was excellent. He was very knowledgeable about the car I was purchasing.
Brian Noeth
Parts Manager
Mar 29, 2024
I was looking into buying a vehicle and the sales member
I was looking into buying a vehicle and the sales member Jim pushed me and my wife out and gave us his card. All he did was showed us there inventory on his phone. Which me and my wife could’ve done at home
Dec 02, 2023
Good customer service.
Good customer service. Friendly environment. I was employed there years ago. Never had any problems with service or parts. I would recommend them to anyone.
Mar 14, 2023
I’m always pleased to have my services done at Sunset
I’m always pleased to have my services done at Sunset Ford because they do it right the first time.
Dec 26, 2022
I brought my vehicle in for a simple test and the outcome
I brought my vehicle in for a simple test and the outcome was very positive I’d recommend Sunset Ford to anyone who needs service work even in times when they are short staffed they do good work.
Sep 18, 2022
Fantastic as always.
Fantastic as always. Everyone was helpful and got me out the same day for my maintenance needs.
Mike Hamilton
Technician
Sep 21, 2023
Great sale and service department, staff and technicians
Great sale and service department, staff and technicians that are alway willing to go the extra mile.
Jul 27, 2023
Nothing but the best for me.
Nothing but the best for me... They have been super awesome and the people I sent there
May 27, 2023
Fast friendly and effective communication.
Fast friendly and effective communication. Turn around time was quick and the overall inspection was helpful
Jan 04, 2023
Having worked at this dealership myself in the past and
Having worked at this dealership myself in the past and knowing how they expect quality workmanship from their employees towards customer satisfaction is the reason why I still patronize this dealership!
Jul 31, 2022
Most of the time parts are required to provide good
Most of the time parts are required to provide good service. It took way too long to get parts. The unfortunate thing is my service was due to recalls. Once they received the parts they installed quickly. I need to go back for a couple issues that need additional attention. Hopefully we are at the end of issues that require service.
Gary Ray
Parts Consultant
Oct 04, 2024
I have bought several vehicles from Sunset over the last
I have bought several vehicles from Sunset over the last few years and I keep coming back for the excellent customer service. Great vehicle and a very efficient transaction. Strongly recommend.
Dec 02, 2023
Good customer service.
Good customer service. Friendly environment. I was employed there years ago. Never had any problems with service or parts. I would recommend them to anyone.
Jul 26, 2023
Great service and parts department.
Great service and parts department. Thanks to Gary and Brett for the great work. I’ll be bado
Jun 23, 2023
Brett Mathis best service writer I have worked with.
Brett Mathis best service writer I have worked with. Leah Hummel also terrific and Gary Ray in parts department is outstanding.
Jun 16, 2023
Great place to shop for auto parts and vehicles too.
Great place to shop for auto parts and vehicles too.the service department is great.they treat you like family.
Memphis Brewington
Transportation Coordinator
Oct 14, 2024
Very friendly staff.
Very friendly staff. Jim was great walking me through the ordering process. Great communication throughout the whole process.
Apr 16, 2024
Dan was super awesome.
Dan was super awesome. He was helpful and so kind. He was a joy to work with. Thank you so much for everything. I super appreciated it!!!😁😁😁
Mar 03, 2024
Sales department, amazing!
Sales department, amazing! Service department,AWFUL!!!! Shame on you Ford!!!!!!! ! Your sales department has to assist in your service department. When I was not able to maintain my car, while it was being diagnosed, Tony Pizzella, in your sales department, who sold me my car, and Memphis (in the rental department) assured me that everything would be handled In a professional manner.They were very supportive. I give them accolades. The service department was very difficult. I reached out on three separate occasions without any response. Had it not been for Tony Pizzella they would probably still have my car. I give great thanks to both Tony and Memphis for navigating me through the difficulties of your service department. Mind you, this is not part of their job description , however they stepped up to the plate to make sure everything was made right . I am disheartened to say that your service department at Ford lacks organization. I should not have been without my car for 3 1/2 weeks to get a diagnostic. My car was drivable, yet I was advised by the service department it needed to be there because a diagnostic could be available at any time . Side note, I had already had my car in several months before with the same issue, which was unresolved. I do blame this on the poor ability to question the customer and take proper notes. Yes, I would be willing to buy a car from Sunset Ford again, but I will never, never, never, have my car serviced there ever, ever again. I apologize for the redundancy, but I hope Ford can make this right for future customers. I will make this known on several media outlets . I would advise that you make changes to the advantage of your customers. Thank you for your time and concern in this matter. Jill Burstein
Feb 16, 2024
Always has a smile on her face and very responsive to
Always has a smile on her face and very responsive to messages left. Goes above and beyond.
Feb 03, 2024
Serves is always nice.
Serves is always nice. Take my car there for every oil change. Will continue going there
Chad Conover
Technician
Apr 16, 2024
Dan was super awesome.
Dan was super awesome. He was helpful and so kind. He was a joy to work with. Thank you so much for everything. I super appreciated it!!!😁😁😁
Feb 03, 2024
Serves is always nice.
Serves is always nice. Take my car there for every oil change. Will continue going there
Nov 29, 2023
Had a great experience at sunset ford, Jordan was a
Had a great experience at sunset ford, Jordan was a really professional guy with all the knowledge I needed. Thank you!
Jul 26, 2023
It has quick fast service nice friendly service and takes
It has quick fast service nice friendly service and takes good care of your car
Jul 04, 2023
They were very professional and made me feel at ease.
They were very professional and made me feel at ease. They came and got my vehicle and brought it back.
Don Andracsek
Parts Consultant
Apr 09, 2024
ABSOLUTELY AMAZING!
ABSOLUTELY AMAZING! I walked in to test drive a new 24’ Explorer xx and met with Brad. Within minutes he had everything going to start the test drive. I knew right away it was the car for my family and I. Brad spoke with everyone he needed to to get the approval for me to take the Explorer down the street for my husband to see. We traded in a vehicle and Sunset was way above what any other dealership offered on trade in. Brad and everyone my husband and I worked with at Sunset was amazing in every way! It was a quick painless process and I would highly recommend Brad and Sunset Ford to anyone I know looking for a new car knowing they made a good choice! My husband and I were very happy with the whole overall experience and would rate it off the charts if possible!
Jan 17, 2024
Morgan responds and follows up.
Morgan responds and follows up. Does what she says she’s gonna do. Service Dept did a nice job on my truck. Had a minor issue with the work and I brought it back and they took care of it just fine.
Dec 16, 2023
The parts department is one of the best around.
The parts department is one of the best around. Competent professionals. The phone never rings forever like other dealers.
Aug 06, 2023
Goes above and beyond to get the deal done and never and
Goes above and beyond to get the deal done and never and pressure a enjoyable experience to work with.
Apr 02, 2023
Me purchase experience with Cory at Sunset Ford was
Me purchase experience with Cory at Sunset Ford was pleasant and professional. Our interaction was more like friends working together then a traditional car buying experience. I will gladly work with Cory & Sunset Dird in the future
Mark Erickson
Wholesale Parts Consultant
Sep 30, 2024
Cory called about a recent trade he just listed.
Cory called about a recent trade he just listed. Ran up to Sunset to take the Audi 8 for a ride and it was exactly what I was looking for thanks Cory and Sunset Ford you rock!
Jan 17, 2024
Morgan responds and follows up.
Morgan responds and follows up. Does what she says she’s gonna do. Service Dept did a nice job on my truck. Had a minor issue with the work and I brought it back and they took care of it just fine.
Oct 25, 2023
I have been attempting for 2 days to get the spare tire
I have been attempting for 2 days to get the spare tire down and I had recently purchased the truck and did not realize that I did not have the spare tire key to lower it. I had been given Marks name at Sunset Ford and he could possibly help me. Made contact and he had access to a master set of keys for the lock. He was able to get the spare tire down and he even put the tire in the bed of the truck for me. That was awesome, I really appreciated all of his assistance that he gave me. It takes personnel like that to make a business successful. Again Thank You
Jul 31, 2023
I have dealt with Sunset on several service issues.
I have dealt with Sunset on several service issues. The first was for a trailer hitch installation on my Bronco. The equipment was on back order with no word from Ford on when it would be available. After waiting around 10 weeks Ford still had no estimate for me. The parts department at Sunset was in tune with my frustration and without me asking began to search everywhere for a solution. They were able to source a hitch and I was able to get it installed, Ford still doesn’t know when the part will be available. The parts department did not have to do this and I didn’t ask them to. The easy move for them was to lean on Ford, they had a built in excuse, but they decided to find a solution instead of sitting back and watching. That type of service is not common. My second experience was with Neil in the service department at Sunset. In a word Neil’s work is exceptional. I bought my Bronco out of state and it came to me with an mis-build from Ford. They wanted me to use a local dealer so I contacted Sunset and they assigned me to Neil. He went to the mat for me, as Ford fought him on the correct part. Neil stuck to it and got the correct part in spite of Ford’s best effort. When it came to the install, Neil continued his excellent service and even got the tech to stay late to finish my job so I didn’t have to wait over the weekend. I can not say enough about Neil and the team at Sunset.
Nov 13, 2022
Courteous, professional and honest.
Courteous, professional and honest. Well trained staff with no high pressure tactics. Excellent customer service!
Corey Polston
Technician
Jun 20, 2024
Our experience at Sunset Ford was excellent.
Our experience at Sunset Ford was excellent. Tony Pizzella was a very knowledgeable, patient and well informed sales representative. We knew what we wanted to purchase and Tony made it happen quickly and within our budget. From The time we called and Corey answered the phone all the way through the end of the process, when we spoke to their finance manager, everything was top Notch. Thank you Sunset Ford for a wonderful buying experience. Our son loves his new Bronco Sport.
Jan 17, 2024
Always accommodating everyone cares about us the customer
Always accommodating everyone cares about us the customer it's a great place to get your vehicle services and feel comfortable that your being taken care of!!
Aug 19, 2023
Sunset ford is always top tier when it comes to servicing
Sunset ford is always top tier when it comes to servicing my vehicle, love the service department.
Feb 24, 2023
Dealer ship is easy to get to but the parking around the
Dealer ship is easy to get to but the parking around the service entrance was in my opinion difficult no open parking spots for my ride to park in
Feb 22, 2023
My Explorer went to Sunset for an engine replacement.
My Explorer went to Sunset for an engine replacement. Needless to say, and regardless of who was doing the work, I was initially concerned with the process and supply chain issues. Sunset Ford was on top of it. Their service department kept me informed at every step, and the tech that was responsible for all the work was top notch with loads of experience. The single thing that made me confident with it all is when the tech who did all the work came out to greet and face to face with me. He explained everything he did and provided pictures, and discussed every question I had. At no time did he make me feel like he was in a rush. Very professional, very competent, and took pride in his work. Couldn’t ask for more. If you’re like me, a wrench turning shade tree mechanic, and you have to farm the work out, this is where you want to take your Ford. Anything from a simple oil change to a major overhaul, count on these folks.
Mike Sowards
Service Advisor
May 17, 2024
The buying experience was really pleasant and I ended up
The buying experience was really pleasant and I ended up getting a great truck at a good price! I can’t wait to put a bike in the bed and take it out to grants trail!
May 09, 2024
I have been doing business with Sunset Ford for over
I have been doing business with Sunset Ford for over thirty years. The reason is their knowledge of the Car Business and their kindness and understanding to the needs of their customers.
Mar 03, 2024
Sales department, amazing!
Sales department, amazing! Service department,AWFUL!!!! Shame on you Ford!!!!!!! ! Your sales department has to assist in your service department. When I was not able to maintain my car, while it was being diagnosed, Tony Pizzella, in your sales department, who sold me my car, and Memphis (in the rental department) assured me that everything would be handled In a professional manner.They were very supportive. I give them accolades. The service department was very difficult. I reached out on three separate occasions without any response. Had it not been for Tony Pizzella they would probably still have my car. I give great thanks to both Tony and Memphis for navigating me through the difficulties of your service department. Mind you, this is not part of their job description , however they stepped up to the plate to make sure everything was made right . I am disheartened to say that your service department at Ford lacks organization. I should not have been without my car for 3 1/2 weeks to get a diagnostic. My car was drivable, yet I was advised by the service department it needed to be there because a diagnostic could be available at any time . Side note, I had already had my car in several months before with the same issue, which was unresolved. I do blame this on the poor ability to question the customer and take proper notes. Yes, I would be willing to buy a car from Sunset Ford again, but I will never, never, never, have my car serviced there ever, ever again. I apologize for the redundancy, but I hope Ford can make this right for future customers. I will make this known on several media outlets . I would advise that you make changes to the advantage of your customers. Thank you for your time and concern in this matter. Jill Burstein
Feb 27, 2024
I had my first Ford vehicle serviced at this place over
I had my first Ford vehicle serviced at this place over 10 years ago, and the service was excellent. So, I decided to bring it back for a faulty headlight replacement/repair on 2.12.24. It seemed like a simple fix, but as of now, I still don't have my car back. During the first week, the technician was out sick, and the following week they needed to run diagnostics and troubleshoot. I informed the service person, Mike, that I needed my vehicle back by 2.26.24 due to prior commitments. I even told him that if he wasn't 100% sure that the vehicle would be ready by then, I would gladly pay for the part and come back at a later time as the car was needed for transportation. Mike assured me that he would work on it. However, it's now 2.27.24, and Mike is not returning my phone calls even though he has my car. I am disappointed, and to be honest, a little embarrassed. The place is good for oil changes like the review says, but I wouldn't recommend getting trapped like I did. Update: After Mike at Sunset called me back, he agreed to return my car to me. We scheduled the repair to be done a week later. When the day arrived for the repair to be completed, he gave me a rental car to use while mine was being worked on. They replaced the wire harness and fixed the recall issue. I got my car back on the same day. In the end, Mike made the situation right, and I am grateful for his help.
Feb 02, 2024
Was in and out in a reasonable amount of time for my oil
Was in and out in a reasonable amount of time for my oil change and tire rotation
Wyatt Cronk
Technician
Apr 16, 2024
Dan was super awesome.
Dan was super awesome. He was helpful and so kind. He was a joy to work with. Thank you so much for everything. I super appreciated it!!!😁😁😁
Feb 03, 2024
Serves is always nice.
Serves is always nice. Take my car there for every oil change. Will continue going there
Dec 16, 2023
Had a great experience with Horgan and sunset ford as a
Had a great experience with Horgan and sunset ford as a whole. 10 out of 10 would return for future service.
Nov 29, 2023
Had a great experience at sunset ford, Jordan was a
Had a great experience at sunset ford, Jordan was a really professional guy with all the knowledge I needed. Thank you!
Jul 26, 2023
It has quick fast service nice friendly service and takes
It has quick fast service nice friendly service and takes good care of your car
Jim McConnell
Technician
Jan 17, 2024
Always accommodating everyone cares about us the customer
Always accommodating everyone cares about us the customer it's a great place to get your vehicle services and feel comfortable that your being taken care of!!
Dec 16, 2023
Had a great experience with Horgan and sunset ford as a
Had a great experience with Horgan and sunset ford as a whole. 10 out of 10 would return for future service.
Jan 04, 2023
Having worked at this dealership myself in the past and
Having worked at this dealership myself in the past and knowing how they expect quality workmanship from their employees towards customer satisfaction is the reason why I still patronize this dealership!
Jul 29, 2022
Great service awesome people to deal with and great cars
Great service awesome people to deal with and great cars to drool over while my car is being serviced
Jul 01, 2022
The service department at Sunset Ford is second to none.
The service department at Sunset Ford is second to none. All the work I have had done there has been done on time and done correctly the first time.
Martin Folk
Porter
Apr 16, 2024
Dan was super awesome.
Dan was super awesome. He was helpful and so kind. He was a joy to work with. Thank you so much for everything. I super appreciated it!!!😁😁😁
Jul 04, 2023
They were very professional and made me feel at ease.
They were very professional and made me feel at ease. They came and got my vehicle and brought it back.
May 05, 2022
Service was good after the initial date of we can do it
Service was good after the initial date of we can do it in October. All great after Judson stepped in to get a new date N foo