Staff

Management

Justin Lombard

Justin Lombard

Sales Manager

Certified
605 Reviews
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Larry Sidberry

Larry Sidberry

Sales Manager
300 Reviews
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Jennifer Hall

Jennifer Hall

Service Director
105 Reviews
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Justin Heutel

Justin Heutel

GM / Parts, Service & Body Shop Director
88 Reviews
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Pete Heutel

Pete Heutel

General Manager / Sales & Finance
76 Reviews
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Clinton Sowards

Clinton Sowards

Sales Manager
39 Reviews
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Brian Noeth

Brian Noeth

Parts Manager
25 Reviews
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Sales

Jim Wagstaff

Jim Wagstaff

Sales Professional

Certified
456 Reviews
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Mike Geraghty

Mike Geraghty

Sales Professional

Certified
430 Reviews
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Keith Boerding

Keith Boerding

Sales Professional

Certified
421 Reviews
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Cory Pupillo

Cory Pupillo

Sales Professional

Certified
389 Reviews
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Tim Stewart

Tim Stewart

Commercial Account Manager

Certified
354 Reviews
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Tony Pizzella

Tony Pizzella

Sales Professional

Certified
269 Reviews
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Chad Morber

Chad Morber

Sales Professional

Certified
102 Reviews
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Daniel Johannessen

Daniel Johannessen

Sales Professional

Certified
47 Reviews
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Brad Burke

Brad Burke

Sales Professional

Certified
44 Reviews
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Joe Liebmann

Joe Liebmann

Sales Professional

Certified
19 Reviews
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Matthew Wymer

Matthew Wymer

Porter
8 Reviews
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Josh Marshall

Josh Marshall

Porter
5 Reviews
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Service

Brett Mathis

Brett Mathis

Service Advisor
351 Reviews
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Michael Sensmeyer

Michael Sensmeyer

Service Advisor
226 Reviews
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Neal Watson

Neal Watson

Fleet Service Advisor
101 Reviews
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Jordan Arendall

Jordan Arendall

Mobile Service Advisor
81 Reviews
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Leah Hummell

Leah Hummell

Service Advisor
76 Reviews
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Greg Early

Greg Early

Technician
30 Reviews
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Mike Hamilton

Mike Hamilton

Technician
21 Reviews
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Chad Conover

Chad Conover

Technician
19 Reviews
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Memphis Brewington

Memphis Brewington

Transportation Coordinator
18 Reviews
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Corey Polston

Corey Polston

Technician
14 Reviews
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Mike Sowards

Mike Sowards

Service Advisor
14 Reviews
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Wyatt Cronk

Wyatt Cronk

Technician
13 Reviews
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Jim McConnell

Jim McConnell

Technician
12 Reviews
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Martin Folk

Martin Folk

Porter
11 Reviews
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Alyssia Griffith

Alyssia Griffith

Appointment Coordinator
11 Reviews
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Bill Hubble

Bill Hubble

Porter
11 Reviews
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Doug Fitzgerald

Doug Fitzgerald

Technician
10 Reviews
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Joe Schmelzle

Joe Schmelzle

Shuttle Driver
10 Reviews
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John Wise

John Wise

Technician
8 Reviews
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Timothy Hood

Timothy Hood

Technician
6 Reviews
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Jordan Kendall

Jordan Kendall

Technician
6 Reviews
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Kris Gram

Kris Gram

Technician
2 Reviews
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Patrick Mormino

Patrick Mormino

Service Advisor
2 Reviews
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Jon Wagner

Jon Wagner

Technician
2 Reviews
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Austen Kuban

Austen Kuban

Technician
1 Review
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Dave Markland

Dave Markland

Shuttle Driver
1 Review
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Matt Rice

Matt Rice

Technician
1 Review
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Sergio Villanueva

Sergio Villanueva

Technician
1 Review
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Brylie Hitchcock

Brylie Hitchcock

Porter
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Lucas Kenniston

Lucas Kenniston

Porter
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Tony Klote

Tony Klote

Shuttle Driver
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Russ Rensing

Russ Rensing

Technician
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Eric Washington

Eric Washington

Porter
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Finance

Jeff Farrah

Jeff Farrah

Business Manager

Certified
299 Reviews
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Darrell Burton

Darrell Burton

Business Manager

Certified
244 Reviews
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Parts

Gary Ray

Gary Ray

Parts Consultant
20 Reviews
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Don Andracsek

Don Andracsek

Parts Consultant
15 Reviews
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Mark Erickson

Mark Erickson

Wholesale Parts Consultant
13 Reviews
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John Raster

John Raster

Parts Consultant
11 Reviews
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Tom Schilling

Tom Schilling

Wholesale Parts Consultant
4 Reviews
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Terry Konkel

Terry Konkel

Parts Consultant
3 Reviews
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Ronald Laurent

Ronald Laurent

Parts Consultant
3 Reviews
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Tom Dapron

Tom Dapron

Parts Delivery Driver
2 Reviews
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Dale Gurlen

Dale Gurlen

Parts Delivery Driver
2 Reviews
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Mindy Lawrence

Mindy Lawrence

Wholesale Parts Consultant
2 Reviews
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Jeff Moll

Jeff Moll

Wholesale Parts Consultant
2 Reviews
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Andy McBride

Andy McBride

Inventory Manager/ E-Commerce
1 Review
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Mike McMullin

Mike McMullin

Parts Driver
1 Review
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Glen Stute

Glen Stute

Parts Delivery Driver
1 Review
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Dave Tucker

Dave Tucker

Warehouseman
1 Review
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Tom Ernst

Tom Ernst

Parts Driver
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Tony Forcelledo

Tony Forcelledo

Parts Driver
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Gregory Henry

Gregory Henry

Wholesale Parts Consultant
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Scott Hirth

Scott Hirth

Warehouseman
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Paul Hurd

Paul Hurd

Wholesale Parts Consultant
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Bill Kersting

Bill Kersting

Parts Driver
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Robert Lonigro

Robert Lonigro

Parts Driver
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Jessica Perez

Jessica Perez

Parts Driver
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Chris Schildz

Chris Schildz

Driver
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Mike Smith

Mike Smith

Warehouseman
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Dareth Thorn

Dareth Thorn

Parts Administration
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Administration

Teresa Farris

Teresa Farris

Office Manager
5 Reviews
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Joanne Delaney

Joanne Delaney

Biller/Title Clerk
3 Reviews
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Kathy Deatherage

Kathy Deatherage

Accounts Payable
2 Reviews
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Patty Oswald

Patty Oswald

Office Assistant
1 Review
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Shannon Cook

Shannon Cook

Biller/Title Clerk
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Carissa Laughlin

Carissa Laughlin

Biller/Title Clerk
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Stephanie Winebaugh

Stephanie Winebaugh

HR Payroll
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Justin Lombard

Justin Lombard

Sales Manager

605 Reviews
Certified
Dealership Experience 11 years 3 months
Industry Experience 23 years 2 months
I live in St Louis city with my wife, two stepchildren, and two dogs. I have been with Sunset for 11 years and enjoy reading history, running, and playing tennis in my spare time.
Recent Reviews

Jun 12, 2024

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Daniel is a great salesman, very professional and

Daniel is a great salesman, very professional and knowledgeable and friendly . I would recommend anyone to him for sales

May 17, 2024

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Fantastic truck and great buyer experience!

Fantastic truck and great buyer experience! Thank you Jim! I can’t wait to put my bike in the truck bed!

May 17, 2024

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The buying experience was really pleasant and I ended up

The buying experience was really pleasant and I ended up getting a great truck at a good price! I can’t wait to put a bike in the bed and take it out to grants trail!

May 03, 2024

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I have bought several cars from Tony and Sunset over the

I have bought several cars from Tony and Sunset over the last several years. I keep coming back due to excellent service and speedy transactions. They are great to work with. Thanks to Tony, Larry, Justin and team!

May 03, 2024

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Mike is a stand up honest and great knowledgeable person,

Mike is a stand up honest and great knowledgeable person, you will do well asking for Mike G. Jeff Farrah the sales manger is excellent and provided substantial detail. Thank you and Bravo!

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Jim Wagstaff

Jim Wagstaff

Sales Professional

456 Reviews
Certified
Contact Me
Dealership Experience 9 years 9 months
Industry Experience 9 years 9 months
Born and raised in St. Louis, a Mehlville H.S. graduate. I have a daughter and a step-daughter, and I'm a fan of all St. Louis sports and English Premier League soccer, particularly Tottenham Hotspur. Like any true Cardinals fan I also enjoy giving my wife grief for being a Cubs fan. Outside of work you can find me spending time with my family, remodeling our house, or playing golf. My favorite thing to do is to help people get into the vehicle they want or the vehicle that will fit all of their needs! I am passionate about my customers and because of this, many have become repeat, long-term members of the Sunset Ford family, because my service is top-notch. I take a lot of pride in my work, so if you are looking for a new vehicle, stop in and ask for me! You will have one of the best car buying experiences you’ve ever had.
Recent Reviews

May 29, 2024

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Sunset ford was wonderful to work with.

Sunset ford was wonderful to work with. They helped my daughter buy her first car and took the time to go over every detail with her.

May 21, 2024

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Great Experience!

Great Experience! Jim & Keith were amazing. It’s nice to come back to Sunset Ford. We bought our first car from Keith over 20 something years ago. Thank you to Darrel as well for making it seamless. Love the new Bronco Sport!

May 17, 2024

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Fantastic truck and great buyer experience!

Fantastic truck and great buyer experience! Thank you Jim! I can’t wait to put my bike in the truck bed!

May 17, 2024

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The buying experience was really pleasant and I ended up

The buying experience was really pleasant and I ended up getting a great truck at a good price! I can’t wait to put a bike in the bed and take it out to grants trail!

May 11, 2024

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Jim Wagstaff is a joy to work with, this was my second

Jim Wagstaff is a joy to work with, this was my second vehicle I bought from him. I would highly recommend Jim and Sunset Ford if you are looking for a new or used vehicle.

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Mike Geraghty

Mike Geraghty

Sales Professional

430 Reviews
Certified
Contact Me
Dealership Experience 16 years 6 months
Born and Raised: St. Louis MO Where did I go to High School: CBC High School Married: Two Boys : Blake 18 years old , Kyle 16 years old Hobbies : Golf & Fishing
Recent Reviews

Jun 18, 2024

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Mike was very easy to work with and knowledgeable.

Mike was very easy to work with and knowledgeable. He was able to close the deal!

May 23, 2024

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Excellent salesman and service.

Excellent salesman and service. I will absolutely do business here again! I recommend Keith and Sunset Ford to everyone!

May 17, 2024

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The buying experience was really pleasant and I ended up

The buying experience was really pleasant and I ended up getting a great truck at a good price! I can’t wait to put a bike in the bed and take it out to grants trail!

May 06, 2024

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Mike is a great salesman.

Mike is a great salesman. He was very helpful and flexible. The dealer provided great service and we got the car we love

May 06, 2024

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Mike is a great salesman.

Mike is a great salesman. He was very helpful and flexible with our time. The dealer provided great service and we got the car we love. I highly recommend Ford Sunset if you want your future. Call them and speak to Mike

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Keith Boerding

Keith Boerding

Sales Professional

421 Reviews
Certified
Contact Me
Dealership Experience 35 years 1 months
I have been working for Sunset Auto Company since June of 1989 and was born and raised in St. Louis.
Recent Reviews

Jun 15, 2024

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The dealership is always clean and everyone is friendly

The dealership is always clean and everyone is friendly from the porters to the owners. Been buying from Sunset for years

Jun 07, 2024

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I have had my Focus serviced here for years.

I have had my Focus serviced here for years. So now it was time for a low mileage (new to me!) vehicle. I walked in and Keith was very helpful. Everything went smoothly and I was driving away in my new car within a few hours.

Jun 06, 2024

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Great buying experience with no hassle or pressure.

Great buying experience with no hassle or pressure. Keith was great! He took the time to get me the best deal he could on my new Bronco.

May 23, 2024

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Excellent salesman and service.

Excellent salesman and service. I will absolutely do business here again! I recommend Keith and Sunset Ford to everyone!

May 21, 2024

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Great Experience!

Great Experience! Jim & Keith were amazing. It’s nice to come back to Sunset Ford. We bought our first car from Keith over 20 something years ago. Thank you to Darrel as well for making it seamless. Love the new Bronco Sport!

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Cory Pupillo

Cory Pupillo

Sales Professional

389 Reviews
Certified
Contact Me
Dealership Experience 11 years 6 months
Industry Experience 21 years 5 months
I am a St. Louis native who grew up in Kirkwood, Missouri. After graduating from Parkway South, I married my high school sweetheart Kelly Bovyn. We have been married for 25 years and currently reside in High Ridge, Missouri. I am also a proud father of two boys Antonio & Dominic. They keep me busy on the weekend playing soccer for Scott Gallagher, Fenton, and Northwest. My family and I are active members of St. Anthony’s parish and enjoy helping at fundraising opportunities.
Recent Reviews

May 19, 2024

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Our salesperson Cory Pupillo was amazing!

Our salesperson Cory Pupillo was amazing! He made a connection with us and made us feel comfortable about the whole process. I strongly recommend him and this dealer as a whole. Thank you Cory and everyone at Sunset for the new car and making it a great experience.

Mar 31, 2024

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I purchased my new vehicle from Sunset and couldn’t be

I purchased my new vehicle from Sunset and couldn’t be happier with the service and help I got from Cory Pupillo. Found me the right vehicle for me and made the process so simple and headache free! I recommend Cory to all my friends and family!!

Mar 30, 2024

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This was my first new car purchase and Cory took the time

This was my first new car purchase and Cory took the time to explain everything to me and addressed all of my concerns.

Mar 30, 2024

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All personal were courteous, knowledgeable and helpful.

All personal were courteous, knowledgeable and helpful. Answered all our questions and gave us a great price

Mar 30, 2024

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Just picked up my new car from Sunset Ford.

Just picked up my new car from Sunset Ford. Cory was awesome I Tell all my friends to go and see him when they’re ready for a new or preowned car. Thanks, Cory.

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Tim Stewart

Tim Stewart

Commercial Account Manager

354 Reviews
Certified
Contact Me
Dealership Experience 10 years 6 months
Industry Experience 11 years 8 months
I have been in Ford Sales for almost 12 years now. Master Certified in all elements on the sales side and here to help with your business vehicle purchases. From Transits to F650s and Escapes as well as Mach-E and Lightnings, I can deliver them all! I have lived in the metro area for 45 years. I have 3 beautiful daughters Madeline (20), Evelyn (13) and our latest addition Lillian (born September 2023) and a wonderful wife Brittany. In my free time I love baseball, football, riding my road bicycle and going to Grants Farm or any of the fantastic restaurants around the St Louis Metro Area.
Recent Reviews

Jun 12, 2024

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Daniel is a great salesman, very professional and

Daniel is a great salesman, very professional and knowledgeable and friendly . I would recommend anyone to him for sales

May 29, 2024

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Great experience so far at Sunset Ford.

Great experience so far at Sunset Ford. Tim Stewart was a friendly, no-nonsense negotiator who agreed to a fair deal. He actually made the buying process enjoyable, which is rare at a car dealership. I will go back to Sunset Ford again when it’s time to buy another vehicle.

May 18, 2024

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Tim Stewart is fantastic!

Tim Stewart is fantastic!!! Tim is very knowledgeable, answered all our questions without hesitation, and responsive without pressure. Also, Tim, went the extra mile and to ensure a smooth buying experience and speedy purchase day. Best buying experience I have ever had!!!!! Tim is the best!!!!

May 17, 2024

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The buying experience was really pleasant and I ended up

The buying experience was really pleasant and I ended up getting a great truck at a good price! I can’t wait to put a bike in the bed and take it out to grants trail!

Apr 30, 2024

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Sunset ford has great people working there.

Sunset ford has great people working there. Tim and Justin worked hard to help with aa delivery problem from Ford on my pre-ordered truck.

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Brett Mathis

Brett Mathis

Service Advisor
My name is Brett Mathis. I have been a Service Advisor for over 6 years now and with Ford for 2 years. I really enjoy my job working for Sunset Ford & Ford Motor Company because it is a line of vehicles I most enjoy, especially Mustangs. Mustang are an area I feel most confident in and enjoy helping customers learn and understand what upgrades are most suitable for the customer’s expectations. I personally own 4 fords including a 1951 Ford Tudor. Last year, I became a Master Certified Service Advisor since I have been here with Sunset Ford. I was born and raised in Saint Louis and proud to work for a dealership that has been in business for over 100 years!
Recent Reviews

Jun 19, 2024

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Sunset Ford service dept.

Sunset Ford service dept. will lie to you and mislead you and then overcharge you for their service. I brought my truck to their service dept. to have the PCM programmed to a valve body I installed in my transmission and after several attempts of trying to get it to work they told me I needed a new transmission and wanted to charge me approx. $9,000. I could have had this done at a local transmission shop for half that price. My truck worked fine for 4 years and had an occasional funny shift at a certain RPM range which was annoying after 4 years, so I did a lot of research and replaced the valve body and lead frame. The only thing Sunset Ford was supposed to do was program the PCM to the new parts. They couldn't even get that right. Then they tell me I need a new transmission. I'm not buying it. Warning: Do not go to this dealership for service unless you want to get lied to and ripped off.

Mar 20, 2024

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I have bought a few cars from Tim Stewart.

I have bought a few cars from Tim Stewart. He has always been great to deal with. Very honest and trustworthy.

Feb 28, 2024

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I trust Sunset Ford with my 2012 Fusion.

I trust Sunset Ford with my 2012 Fusion. When I begin to look for a replacement vehicle, I will definitely include Sunset Ford.

Jan 30, 2024

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This is the 3rd F350 that I have purchased from Sunset

This is the 3rd F350 that I have purchased from Sunset Ford, I would not have done this if I wasn't completely satisfied with the entire dealership including everyone in the service department!

Jan 29, 2024

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My service writer goes the extra mile to take care of us.

My service writer goes the extra mile to take care of us. I am pleased with service.

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Larry Sidberry

Larry Sidberry

Sales Manager
Dealership Experience 28 years 9 months
Industry Experience 45 years 5 months
I have been in the Automobile business since 1979 and here at Sunset since 1995. I am married and have two wonderful daughters, one at Mizzou and other at Lindbergh. My wife teaches for Mizzou and works for Wash U part time.
Recent Reviews

Jun 15, 2024

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The dealership is always clean and everyone is friendly

The dealership is always clean and everyone is friendly from the porters to the owners. Been buying from Sunset for years

Jun 11, 2024

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Tony, thanks for a seamless transaction on the purchase

Tony, thanks for a seamless transaction on the purchase of my new Ford F150. Was nice meeting you and everything went well. You have it going on as a go getter and good sales person. Also, thanks for the help on the display settings and the links. this should help. Have a great day and take care.

May 09, 2024

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I have been doing business with Sunset Ford for over

I have been doing business with Sunset Ford for over thirty years. The reason is their knowledge of the Car Business and their kindness and understanding to the needs of their customers.

May 03, 2024

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I have bought several cars from Tony and Sunset over the

I have bought several cars from Tony and Sunset over the last several years. I keep coming back due to excellent service and speedy transactions. They are great to work with. Thanks to Tony, Larry, Justin and team!

Apr 29, 2024

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I found the sales experience to be both professional and

I found the sales experience to be both professional and efficient. Tim did a great job

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Jeff Farrah

Jeff Farrah

Business Manager

299 Reviews
Certified
Dealership Experience 2 years 7 months
Industry Experience 8 years 6 months
Hey, guys!!! My name is Jeff and I've been in the auto industry since January of 2016! I've worked almost every position on the sales side of the dealership from internet sales, all the way up through General Sales Manager and have found that I love the detail oriented job description of the finance manager most. I'm extremely personable and absolutely adore being able to make what can be a frustrating and anxious experience, fun, laid back, and easy to understand. When you cannot find me here at the dealership, it's more than likely that I'm home with my gorgeous wife Lauryn, and my beautiful young daughter Daphne, our dogs Kevin and Daisy, or outside playing golf or hunting and fishing. I'm an extremely competitive and savvy pool player as well. Now that you guys know more about me, come have some fun in the finance office here with me and let me show you how enjoyable, easy, and quick buying your dream car can be.
Recent Reviews

Jun 18, 2024

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Mike was very easy to work with and knowledgeable.

Mike was very easy to work with and knowledgeable. He was able to close the deal!

Jun 12, 2024

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This was the fastest car buying experience I've had.

This was the fastest car buying experience I've had. Brad in sales and Jeff in finance were very helpful and respectful.

Jun 11, 2024

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Tony, thanks for a seamless transaction on the purchase

Tony, thanks for a seamless transaction on the purchase of my new Ford F150. Was nice meeting you and everything went well. You have it going on as a go getter and good sales person. Also, thanks for the help on the display settings and the links. this should help. Have a great day and take care.

Jun 06, 2024

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Great buying experience with no hassle or pressure.

Great buying experience with no hassle or pressure. Keith was great! He took the time to get me the best deal he could on my new Bronco.

May 29, 2024

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Great experience so far at Sunset Ford.

Great experience so far at Sunset Ford. Tim Stewart was a friendly, no-nonsense negotiator who agreed to a fair deal. He actually made the buying process enjoyable, which is rare at a car dealership. I will go back to Sunset Ford again when it’s time to buy another vehicle.

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Tony Pizzella

Tony Pizzella

Sales Professional

269 Reviews
Certified
Contact Me
Dealership Experience 5 years 8 months
I am a St. Louis native who grew up in South County. After graduating Oakville High School I started working right away. I love helping people find the right vehicle for their lifestyle and needs. On my days off I enjoy fishing and golf. I can’t wait to help you with your next car purchase!
Recent Reviews

Jun 22, 2024

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Everyone was super friendly and kind!

Everyone was super friendly and kind! They made the buying process less tedious and very quick and easy to understand! No trouble whatsoever or misunderstandings!

Jun 20, 2024

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Couldn’t have had a better experience than I did with

Couldn’t have had a better experience than I did with Tony. Excellent salesman and got me the exact deal I wanted. Thanks again Tony!

Jun 20, 2024

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Our experience at Sunset Ford was excellent.

Our experience at Sunset Ford was excellent. Tony Pizzella was a very knowledgeable, patient and well informed sales representative. We knew what we wanted to purchase and Tony made it happen quickly and within our budget. From The time we called and Corey answered the phone all the way through the end of the process, when we spoke to their finance manager, everything was top Notch. Thank you Sunset Ford for a wonderful buying experience. Our son loves his new Bronco Sport.

Jun 17, 2024

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The sales men was great the process was simple and easy

The sales men was great the process was simple and easy and the customer service was great 👍

Jun 11, 2024

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Tony, thanks for a seamless transaction on the purchase

Tony, thanks for a seamless transaction on the purchase of my new Ford F150. Was nice meeting you and everything went well. You have it going on as a go getter and good sales person. Also, thanks for the help on the display settings and the links. this should help. Have a great day and take care.

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Darrell Burton

Darrell Burton

Business Manager

244 Reviews
Certified
Dealership Experience 2 years 4 months
Industry Experience 37 years 11 months
Darrell Burton here, a Finance Manager for Sunset Ford St. Louis. I grew up in Soldotna, Alaska, and served in the U.S. Air Force. I joined the dealership in February of 2022 and brought with me 35 years of automotive experience. My goal is to make the buying and financing process as stress-free and pleasant for customers as possible. Guests can rely on me to take the time to listen to their needs and preferences and to provide the best options available. Seeing the excitement on their faces after being approved is a feeling that never gets old. Please stop by the dealership today and allow our exceptional sales and finance teams to help you find your dream vehicle!
Recent Reviews

Jun 20, 2024

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Our experience at Sunset Ford was excellent.

Our experience at Sunset Ford was excellent. Tony Pizzella was a very knowledgeable, patient and well informed sales representative. We knew what we wanted to purchase and Tony made it happen quickly and within our budget. From The time we called and Corey answered the phone all the way through the end of the process, when we spoke to their finance manager, everything was top Notch. Thank you Sunset Ford for a wonderful buying experience. Our son loves his new Bronco Sport.

Jun 15, 2024

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The dealership is always clean and everyone is friendly

The dealership is always clean and everyone is friendly from the porters to the owners. Been buying from Sunset for years

Jun 15, 2024

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After the absolute nightmare of an experience I had at

After the absolute nightmare of an experience I had at Clement Ford I was dreading buying a new car. The experience at Sunset Ford was completely different and was a pleasure from start to finish. I have nothing but good things to say about them.

Jun 12, 2024

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I had been looking for a car for a long time found it at

I had been looking for a car for a long time found it at their dealership the process was easy and everything went smoothly…..

Jun 04, 2024

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Hey was so easy to work with.

Hey was so easy to work with. He made the process fun all the way to the end. Thank you Joe from Sunset Ford.

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Michael Sensmeyer

Michael Sensmeyer

Service Advisor
Recent Reviews

Mar 20, 2024

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I have bought a few cars from Tim Stewart.

I have bought a few cars from Tim Stewart. He has always been great to deal with. Very honest and trustworthy.

Jan 16, 2024

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Sunset Ford is an Amazing dealer.

Sunset Ford is an Amazing dealer. We recently had an oil leak on our Escape. Mike Sowards took great care of us. We trust them and wouldn’t go anywhere else for service.

Dec 16, 2023

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Mike Sensmeyer does a GREAT job.

Mike Sensmeyer does a GREAT job. He attends to my F150 as I would. Keeps me informed and updated.

Oct 19, 2023

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Very understanding and helpful.

Very understanding and helpful. Micheal was humble and kind. Had Good customer care service. Thank you

Oct 19, 2023

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Friendliness and reliability.

Friendliness and reliability. I have 2012 Escape and will only take it to Sunset for Service.

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Jennifer Hall

Jennifer Hall

Service Director
Dealership Experience 9 years 11 months
I love being a team member here at Sunset Ford and you can find me running around the service department. I was born and raised in St. Clair and now live in High Ridge with my husband Jason and our children, Millie and Wyatt. Outside of the dealership I enjoy spending time outside. I like to fish, hunt, camp and spend time at Table Rock Lake.
Recent Reviews

Jun 19, 2024

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Sunset Ford service dept.

Sunset Ford service dept. will lie to you and mislead you and then overcharge you for their service. I brought my truck to their service dept. to have the PCM programmed to a valve body I installed in my transmission and after several attempts of trying to get it to work they told me I needed a new transmission and wanted to charge me approx. $9,000. I could have had this done at a local transmission shop for half that price. My truck worked fine for 4 years and had an occasional funny shift at a certain RPM range which was annoying after 4 years, so I did a lot of research and replaced the valve body and lead frame. The only thing Sunset Ford was supposed to do was program the PCM to the new parts. They couldn't even get that right. Then they tell me I need a new transmission. I'm not buying it. Warning: Do not go to this dealership for service unless you want to get lied to and ripped off.

Mar 20, 2024

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I have bought a few cars from Tim Stewart.

I have bought a few cars from Tim Stewart. He has always been great to deal with. Very honest and trustworthy.

Sep 02, 2023

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Tim has dealt successfully with not only delivering the

Tim has dealt successfully with not only delivering the Mustang Mach-E, but also the Maverick. Two vehicles not easy to attain. Respectful. Timely. Communicates.

Jun 25, 2023

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Tim did an amazing job in answering all the questions I

Tim did an amazing job in answering all the questions I had regarding the delivery process/ time line of the F-150 Lightning. He was very responsive to emails and texts and went above and beyond in the setup/ delivery process. Could not have asked for a better experience! I would recommend Sunset for all your vehicle needs 100%.

May 23, 2023

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Great service and friendly knowledgeable employees .

Great service and friendly knowledgeable employees . I needed an engine replacement and they had me in and out in one week. Brett in service was awesome

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Chad Morber

Chad Morber

Sales Professional

102 Reviews
Certified
Contact Me
Dealership Experience 3 years 3 months
Industry Experience 17 years 6 months
Hello Friends, My name is Chad, I have been in the Automotive Business since 2007. I have many many years in Ford Products and many other brands as well. I grew up in Southern Illinois and moved to the Arnold Mo area about 15 years ago. I love all that the St. Louis area has to offer. You can catch me at the Cardinals games, Blues game or even out floating the local rivers. I've never met a stranger before, so don't be afraid to reach out for help! Happy car shopping! Hope to meet you soon!
Recent Reviews

Jun 12, 2024

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I had been looking for a car for a long time found it at

I had been looking for a car for a long time found it at their dealership the process was easy and everything went smoothly…..

Jun 11, 2024

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Always a great selection and Chad Morber is the best

Always a great selection and Chad Morber is the best salesman there! Have bought several cars from him over the years.

Jun 08, 2024

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Chad Morber of Sunset got us a great deal and walked us

Chad Morber of Sunset got us a great deal and walked us through everything. He made buying a new car a pleasant experience and we will definitely go back to him for the next car.

Jun 07, 2024

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What a guy Chad Morber is, sold me my first car with a

What a guy Chad Morber is, sold me my first car with a great price. Ive never had a better experience with sales than I had with this guy! Buy from him he will make you laugh the entire time!!

Apr 06, 2024

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We came here after a terrible deal we were about to do

We came here after a terrible deal we were about to do with Dave Sinclair (DS). Sunset Ford’s team was courteous, was not pushy and beat the other dealership without haggling at all! At the DS dealership, I haven’t been treated this bad in over 25 years in the military since I was a private outside of a military base. They were not my broker in the deal at all. Out of three days of negotiating, the price of the vehicle did not decrease at all and it was an auction vehicle that hadn’t even been inspected by their maintenance team. Nope, never again.

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Neal Watson

Neal Watson

Fleet Service Advisor
Dealership Experience 5 years 5 months
Industry Experience 5 years 5 months
I have been a Ford Service Advisor for many years and enjoy helping people with their Ford product. I am here Monday - Friday and lead our Mobile Tech Van for the Service Dept. My goal is to assist with completing as many Ford Recalls as I possibly can and provide customer's the convenience of coming directly to their home or place of work. Feel free to contact me direct if you have a Recall on your Ford or just need basic maintenance, and I will get you scheduled!
Recent Reviews

Jan 17, 2024

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Friendly and know their stuff Prices are a bit on the

Friendly and know their stuff Prices are a bit on the high side. Booking lead time OK.

Jan 16, 2024

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Always accommodating everyone cares about us the customer

Always accommodating everyone cares about us the customer it's a great place to get your vehicle services and feel comfortable that your being taken care of!!

Oct 20, 2023

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Neal is very great with giving updates.

Neal is very great with giving updates. He is a great guy for sunset ford. Have not had a problem with the place so far.

Oct 12, 2023

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Got my car in and they were very flexible with my crazy

Got my car in and they were very flexible with my crazy schedule, and I got a amazing rental car

Sep 21, 2023

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I have been using this dealership for five years and

I have been using this dealership for five years and always have great customer service

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Justin Heutel

Justin Heutel

GM / Parts, Service & Body Shop Director
Dealership Experience 16 years 6 months
Industry Experience 16 years 6 months
Hello! I have grown up and lived in South County my whole life, and being that I am part owner here at Sunset Ford, this community and business has become my life. I am here to help however I can. So whether it be a Service, Parts, Body Shop or Sales related questions or concerns, I can help. I am also passionate in the Accessory and Aftermarket business. As far as when I have spare time outside of work, you will find me working on my personal old trucks, or spending time with my family, wife and 2 girls, either down at Suson Park, Grants Farm, or at the Lake. My goals here at work are to carry on our family traditions in running a local business for over 111 years in the same location. I want to retain that personal touch that so much of this corporate world has seemed to lose. Please never hesitate to call for suggestions, concerns or to say hello. 314-467-1120. Thank you for helping our family & staff carry on 111 plus years under one brand in the same location.
Recent Reviews

Jun 19, 2024

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Sunset Ford service dept.

Sunset Ford service dept. will lie to you and mislead you and then overcharge you for their service. I brought my truck to their service dept. to have the PCM programmed to a valve body I installed in my transmission and after several attempts of trying to get it to work they told me I needed a new transmission and wanted to charge me approx. $9,000. I could have had this done at a local transmission shop for half that price. My truck worked fine for 4 years and had an occasional funny shift at a certain RPM range which was annoying after 4 years, so I did a lot of research and replaced the valve body and lead frame. The only thing Sunset Ford was supposed to do was program the PCM to the new parts. They couldn't even get that right. Then they tell me I need a new transmission. I'm not buying it. Warning: Do not go to this dealership for service unless you want to get lied to and ripped off.

May 03, 2024

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Mike is a stand up honest and great knowledgeable person,

Mike is a stand up honest and great knowledgeable person, you will do well asking for Mike G. Jeff Farrah the sales manger is excellent and provided substantial detail. Thank you and Bravo!

Apr 19, 2024

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Sunset and specifically Joe made the process of getting

Sunset and specifically Joe made the process of getting the perfect Bronco for me extremely easy and stress free. He presented vehicles with various options and helped me to select the best one to suit my needs. In fact I needed help putting my soft cover on a week after the purchase and one of the owners actually helped me get it right!

Mar 04, 2024

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Great experience at Sunset!

Great experience at Sunset! Jim was great, and the whole process was fast and super-easy.

Feb 27, 2024

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I had my first Ford vehicle serviced at this place over

I had my first Ford vehicle serviced at this place over 10 years ago, and the service was excellent. So, I decided to bring it back for a faulty headlight replacement/repair on 2.12.24. It seemed like a simple fix, but as of now, I still don't have my car back. During the first week, the technician was out sick, and the following week they needed to run diagnostics and troubleshoot. I informed the service person, Mike, that I needed my vehicle back by 2.26.24 due to prior commitments. I even told him that if he wasn't 100% sure that the vehicle would be ready by then, I would gladly pay for the part and come back at a later time as the car was needed for transportation. Mike assured me that he would work on it. However, it's now 2.27.24, and Mike is not returning my phone calls even though he has my car. I am disappointed, and to be honest, a little embarrassed. The place is good for oil changes like the review says, but I wouldn't recommend getting trapped like I did. Update: After Mike at Sunset called me back, he agreed to return my car to me. We scheduled the repair to be done a week later. When the day arrived for the repair to be completed, he gave me a rental car to use while mine was being worked on. They replaced the wire harness and fixed the recall issue. I got my car back on the same day. In the end, Mike made the situation right, and I am grateful for his help.

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Jordan Arendall

Jordan Arendall

Mobile Service Advisor
Recent Reviews

Apr 16, 2024

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Dan was super awesome.

Dan was super awesome. He was helpful and so kind. He was a joy to work with. Thank you so much for everything. I super appreciated it!!!😁😁😁

Feb 03, 2024

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Serves is always nice.

Serves is always nice. Take my car there for every oil change. Will continue going there

Jan 23, 2024

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The five star rating that I gave you was for your mobile

The five star rating that I gave you was for your mobile service unit. The gentleman came to my house to repair. My truck were very polite. Have a great personality and knew exactly what to do within an hour. They had the work completely done. I give this rating to the mobile service because I’ve been trying to get into your service department for a year. I received a safety call notice at the end of 2022. I got a hold of your service department to make an appointment and the parts for the repair were not in. I was told they would call when they came in which never happened. In July 2023 I called to find out about the parts and they said that they had them in stock. So I made another appointment which they said had to be in January 4 of 2024 or I could take the vehicle someplace else and have the work done. I waited to January 4 and brought my vehicle in. I left it with your service department to have it worked on eight hours later I was told that they couldn’t get to it. I would have to leave it overnight to have the work done. I came in to find out what the problem was , it seems that your service writer decided to put other people in front of me and I had to wait which was not satisfactory. I feel that the way you run your service department needs to be corrected the mobile service unit that was sent out to my house after I complain about your service department Did an excellent job. I am more than happy with your mobile service unit not I repeat not your service department. Again the rating I give you is for your mobile service unit not your service department. Thank you.

Jan 17, 2024

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Friendly and know their stuff Prices are a bit on the

Friendly and know their stuff Prices are a bit on the high side. Booking lead time OK.

Jan 16, 2024

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Sunset has serviced my Escape since I bought it.

Sunset has serviced my Escape since I bought it. They let me know if something needs taken care of. I appreciate that.

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Pete Heutel

Pete Heutel

General Manager / Sales & Finance
Dealership Experience 21 years 2 months
Industry Experience 21 years 2 months
Recent Reviews

May 03, 2024

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I have bought several cars from Tony and Sunset over the

I have bought several cars from Tony and Sunset over the last several years. I keep coming back due to excellent service and speedy transactions. They are great to work with. Thanks to Tony, Larry, Justin and team!

May 03, 2024

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Mike is a stand up honest and great knowledgeable person,

Mike is a stand up honest and great knowledgeable person, you will do well asking for Mike G. Jeff Farrah the sales manger is excellent and provided substantial detail. Thank you and Bravo!

Apr 26, 2024

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My wife and I had a great experience at Sunset Ford,

My wife and I had a great experience at Sunset Ford, while searching for our new vehicle. Keith helped us throughout the process and was incredibly helpful in making sure we had all of our questions answered, and made sure we found our perfect vehicle! Everyone there was super helpful, knowledgeable, and caring when it came to assisting us in picking out our new truck. Highly recommended Sunset Ford for any of your vehicle needs!

Feb 24, 2024

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Sunset Ford is always my go to, but they really helped me

Sunset Ford is always my go to, but they really helped me with my new 2023 Lightning! Smooth process. They knew all the ins and outs with the new tech. Great experience!

Dec 21, 2023

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I have bought several vehicles from Sunset over the last

I have bought several vehicles from Sunset over the last couple of years. I have also referred a bunch of customers because of the outstanding service and sales experience that I’ve experienced. Tony and Larry have both been excellent to deal with and I can’t rate them highly enough. Strongly recommend.

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Leah Hummell

Leah Hummell

Service Advisor
Dealership Experience 1 years 6 months
Industry Experience 13 years 5 months
Dog mom🐕 Truck enthusiast Camping fanatic Lover of crafts/DIY projects
Recent Reviews

Apr 16, 2024

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Dan was super awesome.

Dan was super awesome. He was helpful and so kind. He was a joy to work with. Thank you so much for everything. I super appreciated it!!!😁😁😁

Feb 25, 2024

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Appreciate customer service and pickup service is very

Appreciate customer service and pickup service is very convenient. Prices are a bit high but have piece of mind about tech service.

Feb 16, 2024

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Always has a smile on her face and very responsive to

Always has a smile on her face and very responsive to messages left. Goes above and beyond.

Feb 14, 2024

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My first experience at this dealership was fantastic.

My first experience at this dealership was fantastic. I had called a couple other Ford dealers to try and schedule a recall service and they were scheduling over a month out, but I needed it done quickly for a last minute long trip. They were able to work my vehicle in for a recall service and preventive maintenance and I expected to leave it for at least a couple of days, but they got it done same day! Leah was incredibly helpful, knowledgeable, and kind. I will never go anywhere else!

Feb 08, 2024

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Sunset Ford provides me great service.

Sunset Ford provides me great service. Leah is an exceptional service writer and adds to Sunset Ford's service reputation.

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Daniel Johannessen

Daniel Johannessen

Sales Professional

47 Reviews
Certified
Contact Me
Dealership Experience 1 years 5 months
Industry Experience 1 years 5 months
A little bit about me🧍🏽‍♂️ My name is Daniel Johannessen, but I go by Dan aka (Benji). I enjoy playing golf, snowboarding,traveling on my days off and selling cars when I’m not! I have been in the Saint Louis region for about 4 years now. I’ve previously sold furniture for Ashley Furniture for the last few years so if you see my friendly face be sure to say Hello! Can’t wait to help you out on purchasing your new ride!
Recent Reviews

Jun 15, 2024

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After the absolute nightmare of an experience I had at

After the absolute nightmare of an experience I had at Clement Ford I was dreading buying a new car. The experience at Sunset Ford was completely different and was a pleasure from start to finish. I have nothing but good things to say about them.

Jun 12, 2024

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Daniel is a great salesman, very professional and

Daniel is a great salesman, very professional and knowledgeable and friendly . I would recommend anyone to him for sales

May 17, 2024

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The buying experience was really pleasant and I ended up

The buying experience was really pleasant and I ended up getting a great truck at a good price! I can’t wait to put a bike in the bed and take it out to grants trail!

May 15, 2024

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Dan and the team at Sunset were patient and answered all

Dan and the team at Sunset were patient and answered all questions. Facilities were clean. Staff were pleasant and upbeat.

Apr 23, 2024

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Daniel was very personable and helpful.

Daniel was very personable and helpful. He helped us narrow down our search for the truck that we wanted. He was also helpful in getting the bed liner and fabric and paint protection products on our truck. We appreciate his help and will recommend him to others!

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Brad Burke

Brad Burke

Sales Professional

44 Reviews
Certified
Contact Me
Dealership Experience 1 years 1 months
I have spent the last 8 years in the automotive sales industry. My favorite part is building relationships with new customers as well as the long lasting friendships I have made along the way! I look forward to meeting each and every one of you at Sunset Ford St Louis. Let me show you the best car buying experience you will ever have!
Recent Reviews

Jun 13, 2024

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Brad was very helpful, knowledgeable, friendly.

Brad was very helpful, knowledgeable, friendly. I will definitely be back for my next vehicle purchase.

Jun 13, 2024

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Brad was excellent!

Brad was excellent! Very knowledgeable and fair throughout the entire buying process.. I would heavily recommend him to others looking for a new vehicle.

Jun 13, 2024

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I found my experience with Brad to be quite a pleasure

I found my experience with Brad to be quite a pleasure while purchasing my car. He was very informative and made the process very simple. It was very nice working with him and Sunset Ford!

Jun 13, 2024

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The dealership is very clean and comfortable feeling

The dealership is very clean and comfortable feeling inside. Even after having follow up calls, everyone there was very professional including Brad.

Jun 13, 2024

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Brad was pleasant to work with and was very knowledgeable

Brad was pleasant to work with and was very knowledgeable on the vehicle and all the perks

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Clinton Sowards

Clinton Sowards

Sales Manager
Dealership Experience 6 months
Industry Experience 30 years 6 months
Recent Reviews

May 19, 2024

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Our salesperson Cory Pupillo was amazing!

Our salesperson Cory Pupillo was amazing! He made a connection with us and made us feel comfortable about the whole process. I strongly recommend him and this dealer as a whole. Thank you Cory and everyone at Sunset for the new car and making it a great experience.

May 10, 2024

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Jim took the time with my wife and I while looking at a

Jim took the time with my wife and I while looking at a few different vehicles. Never rushed or pressured, was there to answer questions while we decided on what was most important to least in a vehicle. Drove away in our new Explorer happy and will be back.

Apr 27, 2024

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Mathew and Tony were absolutely amazing.

Mathew and Tony were absolutely amazing. Made this way better than last time I bought a car

Apr 26, 2024

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My wife and I had a great experience at Sunset Ford,

My wife and I had a great experience at Sunset Ford, while searching for our new vehicle. Keith helped us throughout the process and was incredibly helpful in making sure we had all of our questions answered, and made sure we found our perfect vehicle! Everyone there was super helpful, knowledgeable, and caring when it came to assisting us in picking out our new truck. Highly recommended Sunset Ford for any of your vehicle needs!

Feb 18, 2024

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We were working on settling us an estate and needed to

We were working on settling us an estate and needed to sell two vehicles. Brad came to the house, picked up one of the vehicles and took it to the dealership. Got a report back from him on the offer in a few days and then they took a look at the second vehicle. They ended up purchasing both vehicles and Brad made the process so easy and smooth and done in a week! Could not have asked for better service or nicer staff than the people at Sunset.

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Greg Early

Greg Early

Technician
Recent Reviews

Apr 16, 2024

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Dan was super awesome.

Dan was super awesome. He was helpful and so kind. He was a joy to work with. Thank you so much for everything. I super appreciated it!!!😁😁😁

Jan 16, 2024

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Always accommodating everyone cares about us the customer

Always accommodating everyone cares about us the customer it's a great place to get your vehicle services and feel comfortable that your being taken care of!!

Dec 16, 2023

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Had a great experience with Horgan and sunset ford as a

Had a great experience with Horgan and sunset ford as a whole. 10 out of 10 would return for future service.

Jul 26, 2023

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It has quick fast service nice friendly service and takes

It has quick fast service nice friendly service and takes good care of your car

Jul 04, 2023

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They were very professional and made me feel at ease.

They were very professional and made me feel at ease. They came and got my vehicle and brought it back.

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Brian Noeth

Brian Noeth

Parts Manager
Dealership Experience 8 years 7 months
I am an auto enthusiast specifically anything Ford . I'm a Bronco collector and enjoy restoring them . my other interests include metal fabrication , hunting , the outdoors and dirt late model racing . I have just over 28 years experience in the auto industry including 10 years here 2000-2010 as a parts counterman .
Recent Reviews

Mar 29, 2024

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I was looking into buying a vehicle and the sales member

I was looking into buying a vehicle and the sales member Jim pushed me and my wife out and gave us his card. All he did was showed us there inventory on his phone. Which me and my wife could’ve done at home

Dec 02, 2023

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Good customer service.

Good customer service. Friendly environment. I was employed there years ago. Never had any problems with service or parts. I would recommend them to anyone.

Mar 14, 2023

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I’m always pleased to have my services done at Sunset

I’m always pleased to have my services done at Sunset Ford because they do it right the first time.

Dec 26, 2022

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I brought my vehicle in for a simple test and the outcome

I brought my vehicle in for a simple test and the outcome was very positive I’d recommend Sunset Ford to anyone who needs service work even in times when they are short staffed they do good work.

Sep 18, 2022

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Fantastic as always.

Fantastic as always. Everyone was helpful and got me out the same day for my maintenance needs.

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Mike Hamilton

Mike Hamilton

Technician
Dealership Experience 23 years 10 months
Industry Experience 32 years 9 months
Hi I'm a senior master ford tech since 2001 . And I take great pride in my job and workmanship. I enjoy my family and playing guitar sometimes and real estate investing .
Recent Reviews

Sep 21, 2023

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Great sale and service department, staff and technicians

Great sale and service department, staff and technicians that are alway willing to go the extra mile.

Jul 27, 2023

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Nothing but the best for me.

Nothing but the best for me... They have been super awesome and the people I sent there

May 26, 2023

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Fast friendly and effective communication.

Fast friendly and effective communication. Turn around time was quick and the overall inspection was helpful

Jan 03, 2023

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Having worked at this dealership myself in the past and

Having worked at this dealership myself in the past and knowing how they expect quality workmanship from their employees towards customer satisfaction is the reason why I still patronize this dealership!

Jul 31, 2022

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Most of the time parts are required to provide good

Most of the time parts are required to provide good service. It took way too long to get parts. The unfortunate thing is my service was due to recalls. Once they received the parts they installed quickly. I need to go back for a couple issues that need additional attention. Hopefully we are at the end of issues that require service.

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Gary Ray

Gary Ray

Parts Consultant
Dealership Experience 25 years 11 months
Industry Experience 30 years 3 months
Recent Reviews

Dec 02, 2023

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Good customer service.

Good customer service. Friendly environment. I was employed there years ago. Never had any problems with service or parts. I would recommend them to anyone.

Jul 26, 2023

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Great service and parts department.

Great service and parts department. Thanks to Gary and Brett for the great work. I’ll be bado

Jun 23, 2023

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Brett Mathis best service writer I have worked with.

Brett Mathis best service writer I have worked with. Leah Hummel also terrific and Gary Ray in parts department is outstanding.

Jun 15, 2023

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Great place to shop for auto parts and vehicles too.

Great place to shop for auto parts and vehicles too.the service department is great.they treat you like family.

Feb 19, 2023

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Gary in parts and Jayme in service were 2 of the easiest

Gary in parts and Jayme in service were 2 of the easiest guys to work with.

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Chad Conover

Chad Conover

Technician
Recent Reviews

Apr 16, 2024

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Dan was super awesome.

Dan was super awesome. He was helpful and so kind. He was a joy to work with. Thank you so much for everything. I super appreciated it!!!😁😁😁

Feb 03, 2024

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Serves is always nice.

Serves is always nice. Take my car there for every oil change. Will continue going there

Nov 29, 2023

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Had a great experience at sunset ford, Jordan was a

Had a great experience at sunset ford, Jordan was a really professional guy with all the knowledge I needed. Thank you!

Jul 26, 2023

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It has quick fast service nice friendly service and takes

It has quick fast service nice friendly service and takes good care of your car

Jul 04, 2023

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They were very professional and made me feel at ease.

They were very professional and made me feel at ease. They came and got my vehicle and brought it back.

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Joe Liebmann

Joe Liebmann

Sales Professional

19 Reviews
Certified
Contact Me
Dealership Experience 7 months
Industry Experience 9 years 6 months
Having been in the auto industry since 2015, I have had the chance to experience how rapidly evolving technology can impact the purchase process. My goal is to provide you an easy and enjoyable experience where you can feel confident in your decision. I am a father of four, so I know how busy life can get. I have a background in automotive technology, including maintenance. A few of my favorite things (aside from my family) are hot rods, comic books, and history. When we work together, my priority is your satisfaction.
Recent Reviews

Jun 19, 2024

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Very friendly and made the whole process of buying a car

Very friendly and made the whole process of buying a car very easy and stress free.

Jun 04, 2024

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Hey was so easy to work with.

Hey was so easy to work with. He made the process fun all the way to the end. Thank you Joe from Sunset Ford.

May 29, 2024

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Sunset ford was wonderful to work with.

Sunset ford was wonderful to work with. They helped my daughter buy her first car and took the time to go over every detail with her.

May 23, 2024

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This was our first time at Sunset Ford and the experience

This was our first time at Sunset Ford and the experience was good. We would return in the future.

May 17, 2024

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The buying experience was really pleasant and I ended up

The buying experience was really pleasant and I ended up getting a great truck at a good price! I can’t wait to put a bike in the bed and take it out to grants trail!

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Memphis Brewington

Memphis Brewington

Transportation Coordinator
Dealership Experience 1 years 1 months
Industry Experience 1 years 1 months
Hi! My name is Memphis! Yes, like the city in Tennesse (or Nicholas Cage in Gone in 60 Seconds)! When I am not at work, you can find me doing homework, planning Disney vacations, reading or spending time with my husband and our three cats (Samson, Parmalee and Cash). I also enjoy cooking and baking and palling around with my three best friends, going to yard sales, thrifting, hiking, getting Korean corndogs and boba, and crafting!
Recent Reviews

Apr 16, 2024

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Dan was super awesome.

Dan was super awesome. He was helpful and so kind. He was a joy to work with. Thank you so much for everything. I super appreciated it!!!😁😁😁

Mar 03, 2024

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Sales department, amazing!

Sales department, amazing! Service department,AWFUL!!!! Shame on you Ford!!!!!!! ! Your sales department has to assist in your service department. When I was not able to maintain my car, while it was being diagnosed, Tony Pizzella, in your sales department, who sold me my car, and Memphis (in the rental department) assured me that everything would be handled In a professional manner.They were very supportive. I give them accolades. The service department was very difficult. I reached out on three separate occasions without any response. Had it not been for Tony Pizzella they would probably still have my car. I give great thanks to both Tony and Memphis for navigating me through the difficulties of your service department. Mind you, this is not part of their job description , however they stepped up to the plate to make sure everything was made right . I am disheartened to say that your service department at Ford lacks organization. I should not have been without my car for 3 1/2 weeks to get a diagnostic. My car was drivable, yet I was advised by the service department it needed to be there because a diagnostic could be available at any time . Side note, I had already had my car in several months before with the same issue, which was unresolved. I do blame this on the poor ability to question the customer and take proper notes. Yes, I would be willing to buy a car from Sunset Ford again, but I will never, never, never, have my car serviced there ever, ever again. I apologize for the redundancy, but I hope Ford can make this right for future customers. I will make this known on several media outlets . I would advise that you make changes to the advantage of your customers. Thank you for your time and concern in this matter. Jill Burstein

Feb 16, 2024

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Always has a smile on her face and very responsive to

Always has a smile on her face and very responsive to messages left. Goes above and beyond.

Feb 03, 2024

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Serves is always nice.

Serves is always nice. Take my car there for every oil change. Will continue going there

Jan 17, 2024

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Morgan is a great service advisor, she was so busy when I

Morgan is a great service advisor, she was so busy when I brought my car in but she still greeted me with a smile and made sure to get me on my way quickly

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Don Andracsek

Don Andracsek

Parts Consultant
Recent Reviews

Apr 09, 2024

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ABSOLUTELY AMAZING!

ABSOLUTELY AMAZING! I walked in to test drive a new 24’ Explorer xx and met with Brad. Within minutes he had everything going to start the test drive. I knew right away it was the car for my family and I. Brad spoke with everyone he needed to to get the approval for me to take the Explorer down the street for my husband to see. We traded in a vehicle and Sunset was way above what any other dealership offered on trade in. Brad and everyone my husband and I worked with at Sunset was amazing in every way! It was a quick painless process and I would highly recommend Brad and Sunset Ford to anyone I know looking for a new car knowing they made a good choice! My husband and I were very happy with the whole overall experience and would rate it off the charts if possible!

Jan 17, 2024

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Morgan responds and follows up.

Morgan responds and follows up. Does what she says she’s gonna do. Service Dept did a nice job on my truck. Had a minor issue with the work and I brought it back and they took care of it just fine.

Dec 16, 2023

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The parts department is one of the best around.

The parts department is one of the best around. Competent professionals. The phone never rings forever like other dealers.

Aug 06, 2023

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Goes above and beyond to get the deal done and never and

Goes above and beyond to get the deal done and never and pressure a enjoyable experience to work with.

Apr 02, 2023

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Me purchase experience with Cory at Sunset Ford was

Me purchase experience with Cory at Sunset Ford was pleasant and professional. Our interaction was more like friends working together then a traditional car buying experience. I will gladly work with Cory & Sunset Dird in the future

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Corey Polston

Corey Polston

Technician
Dealership Experience 7 years 5 months
Recent Reviews

Jun 20, 2024

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Our experience at Sunset Ford was excellent.

Our experience at Sunset Ford was excellent. Tony Pizzella was a very knowledgeable, patient and well informed sales representative. We knew what we wanted to purchase and Tony made it happen quickly and within our budget. From The time we called and Corey answered the phone all the way through the end of the process, when we spoke to their finance manager, everything was top Notch. Thank you Sunset Ford for a wonderful buying experience. Our son loves his new Bronco Sport.

Jan 16, 2024

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Always accommodating everyone cares about us the customer

Always accommodating everyone cares about us the customer it's a great place to get your vehicle services and feel comfortable that your being taken care of!!

Aug 19, 2023

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Sunset ford is always top tier when it comes to servicing

Sunset ford is always top tier when it comes to servicing my vehicle, love the service department.

Feb 24, 2023

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Dealer ship is easy to get to but the parking around the

Dealer ship is easy to get to but the parking around the service entrance was in my opinion difficult no open parking spots for my ride to park in

Feb 22, 2023

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My Explorer went to Sunset for an engine replacement.

My Explorer went to Sunset for an engine replacement. Needless to say, and regardless of who was doing the work, I was initially concerned with the process and supply chain issues. Sunset Ford was on top of it. Their service department kept me informed at every step, and the tech that was responsible for all the work was top notch with loads of experience. The single thing that made me confident with it all is when the tech who did all the work came out to greet and face to face with me. He explained everything he did and provided pictures, and discussed every question I had. At no time did he make me feel like he was in a rush. Very professional, very competent, and took pride in his work. Couldn’t ask for more. If you’re like me, a wrench turning shade tree mechanic, and you have to farm the work out, this is where you want to take your Ford. Anything from a simple oil change to a major overhaul, count on these folks.

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Mike Sowards

Mike Sowards

Service Advisor
Recent Reviews

May 17, 2024

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The buying experience was really pleasant and I ended up

The buying experience was really pleasant and I ended up getting a great truck at a good price! I can’t wait to put a bike in the bed and take it out to grants trail!

May 09, 2024

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I have been doing business with Sunset Ford for over

I have been doing business with Sunset Ford for over thirty years. The reason is their knowledge of the Car Business and their kindness and understanding to the needs of their customers.

Mar 03, 2024

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Sales department, amazing!

Sales department, amazing! Service department,AWFUL!!!! Shame on you Ford!!!!!!! ! Your sales department has to assist in your service department. When I was not able to maintain my car, while it was being diagnosed, Tony Pizzella, in your sales department, who sold me my car, and Memphis (in the rental department) assured me that everything would be handled In a professional manner.They were very supportive. I give them accolades. The service department was very difficult. I reached out on three separate occasions without any response. Had it not been for Tony Pizzella they would probably still have my car. I give great thanks to both Tony and Memphis for navigating me through the difficulties of your service department. Mind you, this is not part of their job description , however they stepped up to the plate to make sure everything was made right . I am disheartened to say that your service department at Ford lacks organization. I should not have been without my car for 3 1/2 weeks to get a diagnostic. My car was drivable, yet I was advised by the service department it needed to be there because a diagnostic could be available at any time . Side note, I had already had my car in several months before with the same issue, which was unresolved. I do blame this on the poor ability to question the customer and take proper notes. Yes, I would be willing to buy a car from Sunset Ford again, but I will never, never, never, have my car serviced there ever, ever again. I apologize for the redundancy, but I hope Ford can make this right for future customers. I will make this known on several media outlets . I would advise that you make changes to the advantage of your customers. Thank you for your time and concern in this matter. Jill Burstein

Feb 27, 2024

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I had my first Ford vehicle serviced at this place over

I had my first Ford vehicle serviced at this place over 10 years ago, and the service was excellent. So, I decided to bring it back for a faulty headlight replacement/repair on 2.12.24. It seemed like a simple fix, but as of now, I still don't have my car back. During the first week, the technician was out sick, and the following week they needed to run diagnostics and troubleshoot. I informed the service person, Mike, that I needed my vehicle back by 2.26.24 due to prior commitments. I even told him that if he wasn't 100% sure that the vehicle would be ready by then, I would gladly pay for the part and come back at a later time as the car was needed for transportation. Mike assured me that he would work on it. However, it's now 2.27.24, and Mike is not returning my phone calls even though he has my car. I am disappointed, and to be honest, a little embarrassed. The place is good for oil changes like the review says, but I wouldn't recommend getting trapped like I did. Update: After Mike at Sunset called me back, he agreed to return my car to me. We scheduled the repair to be done a week later. When the day arrived for the repair to be completed, he gave me a rental car to use while mine was being worked on. They replaced the wire harness and fixed the recall issue. I got my car back on the same day. In the end, Mike made the situation right, and I am grateful for his help.

Feb 02, 2024

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Was in and out in a reasonable amount of time for my oil

Was in and out in a reasonable amount of time for my oil change and tire rotation

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Wyatt Cronk

Wyatt Cronk

Technician
Recent Reviews

Apr 16, 2024

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Dan was super awesome.

Dan was super awesome. He was helpful and so kind. He was a joy to work with. Thank you so much for everything. I super appreciated it!!!😁😁😁

Feb 03, 2024

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Serves is always nice.

Serves is always nice. Take my car there for every oil change. Will continue going there

Dec 16, 2023

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Had a great experience with Horgan and sunset ford as a

Had a great experience with Horgan and sunset ford as a whole. 10 out of 10 would return for future service.

Nov 29, 2023

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Had a great experience at sunset ford, Jordan was a

Had a great experience at sunset ford, Jordan was a really professional guy with all the knowledge I needed. Thank you!

Jul 26, 2023

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It has quick fast service nice friendly service and takes

It has quick fast service nice friendly service and takes good care of your car

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Mark Erickson

Mark Erickson

Wholesale Parts Consultant
Dealership Experience 26 years 10 months
Industry Experience 32 years 11 months
Recent Reviews

Jan 17, 2024

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Morgan responds and follows up.

Morgan responds and follows up. Does what she says she’s gonna do. Service Dept did a nice job on my truck. Had a minor issue with the work and I brought it back and they took care of it just fine.

Oct 25, 2023

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I have been attempting for 2 days to get the spare tire

I have been attempting for 2 days to get the spare tire down and I had recently purchased the truck and did not realize that I did not have the spare tire key to lower it. I had been given Marks name at Sunset Ford and he could possibly help me. Made contact and he had access to a master set of keys for the lock. He was able to get the spare tire down and he even put the tire in the bed of the truck for me. That was awesome, I really appreciated all of his assistance that he gave me. It takes personnel like that to make a business successful. Again Thank You

Jul 30, 2023

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I have dealt with Sunset on several service issues.

I have dealt with Sunset on several service issues. The first was for a trailer hitch installation on my Bronco. The equipment was on back order with no word from Ford on when it would be available. After waiting around 10 weeks Ford still had no estimate for me. The parts department at Sunset was in tune with my frustration and without me asking began to search everywhere for a solution. They were able to source a hitch and I was able to get it installed, Ford still doesn’t know when the part will be available. The parts department did not have to do this and I didn’t ask them to. The easy move for them was to lean on Ford, they had a built in excuse, but they decided to find a solution instead of sitting back and watching. That type of service is not common. My second experience was with Neil in the service department at Sunset. In a word Neil’s work is exceptional. I bought my Bronco out of state and it came to me with an mis-build from Ford. They wanted me to use a local dealer so I contacted Sunset and they assigned me to Neil. He went to the mat for me, as Ford fought him on the correct part. Neil stuck to it and got the correct part in spite of Ford’s best effort. When it came to the install, Neil continued his excellent service and even got the tech to stay late to finish my job so I didn’t have to wait over the weekend. I can not say enough about Neil and the team at Sunset.

Nov 13, 2022

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Courteous, professional and honest.

Courteous, professional and honest. Well trained staff with no high pressure tactics. Excellent customer service!

Jul 06, 2022

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mechanic did a great job working on my truck.

mechanic did a great job working on my truck. Parts department got what I needed.

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Jim McConnell

Jim McConnell

Technician
Recent Reviews

Jan 16, 2024

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Always accommodating everyone cares about us the customer

Always accommodating everyone cares about us the customer it's a great place to get your vehicle services and feel comfortable that your being taken care of!!

Dec 16, 2023

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Had a great experience with Horgan and sunset ford as a

Had a great experience with Horgan and sunset ford as a whole. 10 out of 10 would return for future service.

Jan 03, 2023

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Having worked at this dealership myself in the past and

Having worked at this dealership myself in the past and knowing how they expect quality workmanship from their employees towards customer satisfaction is the reason why I still patronize this dealership!

Jul 29, 2022

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Great service awesome people to deal with and great cars

Great service awesome people to deal with and great cars to drool over while my car is being serviced

Jul 01, 2022

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The service department at Sunset Ford is second to none.

The service department at Sunset Ford is second to none. All the work I have had done there has been done on time and done correctly the first time.

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Martin Folk

Martin Folk

Porter
Recent Reviews

Apr 16, 2024

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