Staff
Management
Justin Lombard
Sales Manager
Larry Sidberry
Sales Manager
Jenn Hall
Service Director
Justin Heutel
GM / Parts, Service & Body Shop Director
Pete Heutel
General Manager / Sales & Finance
Clinton Sowards
Sales Manager
Brian Noeth
Parts Manager
Nick Ellison
Service Manager
Sales
Jim Wagstaff
Sales Professional
Mike Geraghty
Sales Professional
Keith Boerding
Sales Professional
Cory Pupillo
Sales Professional
Tim Stewart
Commercial Account Manager
Tony Pizzella
Sales Professional
Chad Morber
Sales Professional
Daniel Johannessen
Sales Professional
Bradley Burke
Sales Professional
Edward McInerney
Sales consultant
Josh Marshall
Sales Assistant
Matthew Wymer
Porter
Erik Burton
Porter
Finance
Jeff Farrah
Business Manager
Darrell Burton
Business Manager
Service
Brett Mathis
Service Advisor
Michael Sensmeyer
Service Advisor
Neal Watson
Fleet Service Advisor
Jordan Arendall
Mobile Service Coordinator
Leah Hummell
Service Advisor
Greg Early
Technician
Mike Hamilton
Technician
Chad Conover
Technician
Corey Polston
Technician
Mike Sowards
Service Advisor
Wyatt Cronk
Technician
Jim McConnell
Technician
Martin Folk
Porter
Alyssia Griffith
Appointment Coordinator
Joe Schmelzle
Shuttle Driver
Timothy Hood
Technician
Jordan Kendall
Technician
Jud Kinde
Service Advisor
Andrew Branca
Service Advisor
Austen Kuban
Technician
Dave Markland
Shuttle Driver
Kyle Snodgrass
Service Advisor
Ed Venus
Quality Control Manager
Sergio Villanueva
Technician
Jaynie Barber
BDC
Dayton Barker
Express Technician
Julie Berger
Mobile Technician
Phillip Dietrich
Technician
Brandon Gullett
Technician
Sarah Gyurica
Custodian
Jacob Hertel
Technician
Abby Higley
Transportation Coordinator
Dylan Kephart
Technician
Jarod Kremer
Technician
Ian Kurre
Technician
Nic Lundry
Technician
Logan Obrien
Technician
Zachary Stolle
Technician
Dylan Stull
Technician
Eric Washington
Porter
Justin Zerr
Technician
Parts
Gary Ray
Parts Consultant
Don Andracsek
Parts Consultant
Mark Erickson
Wholesale Parts Consultant
John Raster
Parts Consultant
Ronald Laurent
Parts Consultant
Tom Schilling
Wholesale Parts Consultant
Terry Konkel
Parts Consultant
Tom Dapron
Parts Delivery Driver
Dale Gurlen
Parts Delivery Driver
Mindy Lawrence
Wholesale Parts Consultant
Jeff Moll
Wholesale Parts Consultant
Paul Hurd
Wholesale Parts Consultant
Andy McBride
Inventory Manager/ E-Commerce
Mike McMullin
Parts Driver
Glen Stute
Parts Delivery Driver
Dave Tucker
Warehouseman
Tom Ernst
Parts Driver
Tony Forcelledo
Parts Driver
Scott Hirth
Warehouseman
Bill Kersting
Parts Driver
Robert Lonigro
Parts Driver
Jessica Perez
Parts Driver
Chris Schildz
Driver
Mike Smith
Warehouseman
Dareth Thorn
Parts Administration
Administration
Teresa Farris
Office Manager
Joanne Delaney
Biller/Title Clerk
Kathy Deatherage
Accounts Payable
Patty Oswald
Office Assistant
Kim Douglass
HR/Payroll Administrator
Carissa Laughlin
Biller/Title Clerk
John Sullivan
Courtesy Driver
Karen Thum
Biller
Justin Lombard
Sales Manager
Jul 16, 2025
Our salesman Brad and all Support staff were friendly
Our salesman Brad and all Support staff were friendly and knowledgeable about your product! Thanks!
Jul 16, 2025
Good experience in every way.
Good experience in every way. Brad was knowledgeable and professional. Justin was helpful with a couple of questions that came up.
Jun 26, 2025
Josh Marshall and Justin L made everything go smoothly
Josh Marshall and Justin L made everything go smoothly for getting me the truck I wanted. They went over and beyond what they needed to. I had extras done to the truck and everything came out perfect. They checked it over before I came and saw it to ensure that I would be as happy as any customers should be. If you want to know what professional looks like don’t hesitate to see Josh and Justin work together. Also the service department is clean and satisfying of a service place I have seen. Right up there with Audi.
Jun 20, 2025
Tim was very personable and efficient in his service to
Tim was very personable and efficient in his service to my wife and I. He represents Sunset Ford very well!
Jun 02, 2025
Cory went above and beyond to get a vehicle after the one
Cory went above and beyond to get a vehicle after the one I wanted was just sold. He is incredibly laid back, not pushy and makes sure you feel entirely comfortable before committing to a purchase! By far my best experience at a dealership, and would recommend him and Sunset Ford to anyone!
Jim Wagstaff
Sales Professional
Jul 15, 2025
After a looking for a new car for a bit and looking to
After a looking for a new car for a bit and looking to trade in my truck I'm so glad we made the decision to go Sunset. Jim was fantastic from beginning to end. Not pushy and he was very friendly. Hard to find that in today's world. Also, my trade value was great and it made the process so much better. I'll be calling Sunset first the next time I'm looking for a car.
Jun 30, 2025
Service was great.
Service was great. There was a little mixup but they took care of it and I was able to get in and out no hassles with a great price. Definitely recommend.
Jun 21, 2025
Just bought a car here and had a fantastic experience!
Just bought a car here and had a fantastic experience! Huge thanks to Jim, Darrell, Eddie, and Dan for making the process smooth, honest, and pressure-free. Highly recommend this team!
Jun 16, 2025
Came in and was greeted by Jim.
Came in and was greeted by Jim. He was very friendly and a pleasure to do business with. I am very happy with new truck. I appreciate the service i got from everybody. I will definitely come back.
Jun 16, 2025
Sunset Ford was a great experience—everyone was friendly
Sunset Ford was a great experience—everyone was friendly and helpful. Josh was especially great to work with—knowledgeable, patient, and made the whole process easy. Highly recommend!
Mike Geraghty
Sales Professional
Jul 08, 2025
Went in to look at a Chevy Colorado, was assisted right
Went in to look at a Chevy Colorado, was assisted right away. Was able to test drive it within 10 mins of arriving. We loved the vehicle! Started paperwork Friday night and by Monday the keys were in our hands. Fast, simple and easy!
Jun 27, 2025
Everyone was very helpful.
Everyone was very helpful. Also they were very friend and made the process very quick and easy.
Jun 27, 2025
I had a great experience with Mike at Sunset Ford.
I had a great experience with Mike at Sunset Ford. He is very easy to work with. I really appreciate that he was able to address all of my questions before and after the sale. He did a great job with helping me find the SUV with the options I wanted. Thank You Mike! I will definitely recommend Mike and Sunset Ford to everyone.
Jun 26, 2025
Mike was very helpful in my selection for a ford
Mike was very helpful in my selection for a ford explorer. Very patient and upfront about our selections. If there was anyone I would go back to for this process it was Mike, we had fun and joked around, he really is a great guy and salesman. Thank you again Mike for all your help and I will be recommending sunset ford and Mike to anyone with car needs!
Jun 23, 2025
Mike was very helpful in the search of getting my son a
Mike was very helpful in the search of getting my son a car. Wasn't pushy and for a process that is sometimes hard, I had a great time finding what car would fit my sons interest the best. I have all recommended Mike to all my friends and family, if there is anything I need, he will be the first person I go too! Thanks Mike!
Keith Boerding
Sales Professional
Jun 23, 2025
Mike was very helpful in the search of getting my son a
Mike was very helpful in the search of getting my son a car. Wasn't pushy and for a process that is sometimes hard, I had a great time finding what car would fit my sons interest the best. I have all recommended Mike to all my friends and family, if there is anything I need, he will be the first person I go too! Thanks Mike!
Jun 21, 2025
Spoke with Keith about buying a new car for my daughter,
Spoke with Keith about buying a new car for my daughter, also asked for advice on changing out my back wiper. Recommend working with him again!
Jun 18, 2025
Keith always helps me get my car into service when it is
Keith always helps me get my car into service when it is time for an oil change or inspection. He always answers any questions I have about my car or other cars!
Jun 16, 2025
Sunset Ford was a great experience—everyone was friendly
Sunset Ford was a great experience—everyone was friendly and helpful. Josh was especially great to work with—knowledgeable, patient, and made the whole process easy. Highly recommend!
Jun 07, 2025
I ordered a new Ford F-250 from Sunset Ford.
I ordered a new Ford F-250 from Sunset Ford. Keith Boerding took great care of me and was very informative on the process and made sure I got everything that I wanted on this one of a kind pickup. I highly recommend him to anyone needing a vehicle from Sunset Ford
Cory Pupillo
Sales Professional
Jun 17, 2025
From the salesman to the service, financing, to delivery.
From the salesman to the service, financing, to delivery. Everything was excellent! I don't think there is anything that could be improved on. Was a great experience from the beginning to delivery. Thank you so much h Cory!
Jun 16, 2025
Sunset Ford was a great experience—everyone was friendly
Sunset Ford was a great experience—everyone was friendly and helpful. Josh was especially great to work with—knowledgeable, patient, and made the whole process easy. Highly recommend!
Jun 02, 2025
Cory went above and beyond to get a vehicle after the one
Cory went above and beyond to get a vehicle after the one I wanted was just sold. He is incredibly laid back, not pushy and makes sure you feel entirely comfortable before committing to a purchase! By far my best experience at a dealership, and would recommend him and Sunset Ford to anyone!
Jun 01, 2025
I went into Sunset Ford after visiting Suntrup Hyundai, I
I went into Sunset Ford after visiting Suntrup Hyundai, I had a Sante Fe picked out that I really liked but it didnt make much sense finnancially. Eddie introduced me to a handful of vehicles that made much more sense and explained the practicalilty of everything. Him and I quickly understood what vehicle would work for me. I purchased a 2019 GMC Terrain that him and i could not be more confident in, Eddie and the dealership quickly got to work and I was in and out on a Saturday within an hour and a half. Regardless of him being a family friend or not Eddie was on point with the information given and nothing at the dealership was left open ended, i will be retunring for future business.
Jun 01, 2025
Eddie has been a great family friend for many years.
Eddie has been a great family friend for many years. He was a part of my bachelor trip prior to my marriage and his older brother was a part of my wedding, his family means a lot to me and family means a lot to him. I came in the dealership open minded looking for affordable options. He exposed us to numerous vehicles that we loved but we ultimately settled on a GMC Terrain that was perfect for us. Eddie, as we knew, was easy to work with and we never encountered any hiccups in the purchasing process. We ended up with exactly what we wanted and were never pressured into anything out of our price range. Sunset Ford will put you in the vehicle that you want, and Eddie will ensure that that happens.
Jeff Farrah
Business Manager
Jul 16, 2025
Our salesman Brad and all Support staff were friendly
Our salesman Brad and all Support staff were friendly and knowledgeable about your product! Thanks!
Jul 16, 2025
Good experience in every way.
Good experience in every way. Brad was knowledgeable and professional. Justin was helpful with a couple of questions that came up.
Jul 15, 2025
I recently had the pleasure of working with Eddie, a
I recently had the pleasure of working with Eddie, a sales agent at our local car dealership, and I can't recommend him highly enough! My husband and I had quite a journey ahead of us with a two-hour drive, especially since my husband couldn't get off work until late. Eddie went above and beyond by keeping the dealership open just for us, ensuring we could finalize our purchase of a new Expedition. Throughout the entire process, Eddie was incredibly patient and helpful. He never rushed us, taking the time to answer all our questions and make sure we felt comfortable with our decision. His dedication to providing excellent service truly made a difference in our experience. Additionally, we had a fantastic time during the finance processing with Jeff. He made the experience enjoyable and fun, and we found ourselves laughing the whole time we were in his office. Thanks to Eddie and Jeff, we had a seamless and enjoyable car-buying journey. I will definitely be returning to this dealership for future purchases and recommending everyone I know to visit, not just for the great selection of vehicles but for the outstanding hospitality and support. Thank you, Eddie and Jeff, for making this experience memorable!
Jul 15, 2025
I recently had the pleasure of working with Eddie, a
I recently had the pleasure of working with Eddie, a sales agent at Sunset Ford car dealership, and I can't recommend him highly enough! My husband and I had quite a journey ahead of us with a two-hour drive, especially since my husband couldn't get off work until late. Eddie went above and beyond by keeping the dealership open just for us, ensuring we could finalize our purchase of a new Expedition. Throughout the entire process, Eddie was incredibly patient and helpful. He never rushed us, taking the time to answer all our questions and make sure we felt comfortable with our decision. His dedication to providing excellent service truly made a difference in our experience. Additionally, we had a fantastic time during the finance processing with Jeff. He made the experience enjoyable and fun, and we found ourselves laughing the whole time we were in his office. Thanks to Eddie and Jeff, we had a seamless and enjoyable car-buying journey. I will definitely be returning to this dealership for future purchases and recommending everyone I know to visit, not just for the great selection of vehicles but for the outstanding hospitality and support. Thank you, Eddie and Jeff, for making this experience memorable!
Jul 15, 2025
After a looking for a new car for a bit and looking to
After a looking for a new car for a bit and looking to trade in my truck I'm so glad we made the decision to go Sunset. Jim was fantastic from beginning to end. Not pushy and he was very friendly. Hard to find that in today's world. Also, my trade value was great and it made the process so much better. I'll be calling Sunset first the next time I'm looking for a car.
Tim Stewart
Commercial Account Manager
Jun 25, 2025
Had a great experience with the dealership.
Had a great experience with the dealership. Took time to go over all the options for buying my truck.
Jun 20, 2025
Tim is great super knowledgeable.
Tim is great super knowledgeable. Closer and closer to trading my Jeep for a Bronco
Jun 20, 2025
Tim was very personable and efficient in his service to
Tim was very personable and efficient in his service to my wife and I. He represents Sunset Ford very well!
Jun 20, 2025
Sunset made the process of buying a new vehicle so easy
Sunset made the process of buying a new vehicle so easy thank you Tim and Larry for helping us today
Jun 19, 2025
Tim was absolutely amazing!
Tim was absolutely amazing! Funny and personable, I did not feel rushed to make a decision and that is so important to me.
Brett Mathis
Service Advisor
Apr 30, 2025
Everything went smoothly.
Everything went smoothly. The salesperson handled everything very professionally, as did the sales manager and the finance person. I’m and out in about 90 minutes. Beat that
Mar 07, 2025
Josh was knowledgeable about the car and able to answer
Josh was knowledgeable about the car and able to answer all of my questions. He was very helpful and nice!
Oct 07, 2024
Brett is amazing with communication, explaining the
Brett is amazing with communication, explaining the needed service and expected timeline, and is very knowledgeable on problems and what is needed. Sales have always been great to work with and the 1 star for Sunset Ford Dealership is based on the service manager. He is unreachable, refuses to talk to customers in the store, and sends the advisor to do his talking. He is difficult to reach and the easiest way is to show up and hope he will actually talk to you in person. After the recent visits, the service manager's customer service and attitude have lost the dealership a loyal, long-time multiple-car family.
Jun 19, 2024
Sunset Ford service dept.
Sunset Ford service dept. will lie to you and mislead you and then overcharge you for their service. I brought my truck to their service dept. to have the PCM programmed to a valve body I installed in my transmission and after several attempts of trying to get it to work they told me I needed a new transmission and wanted to charge me approx. $9,000. I could have had this done at a local transmission shop for half that price. My truck worked fine for 4 years and had an occasional funny shift at a certain RPM range which was annoying after 4 years, so I did a lot of research and replaced the valve body and lead frame. The only thing Sunset Ford was supposed to do was program the PCM to the new parts. They couldn't even get that right. Then they tell me I need a new transmission. I'm not buying it. Warning: Do not go to this dealership for service unless you want to get lied to and ripped off.
Mar 20, 2024
I have bought a few cars from Tim Stewart.
I have bought a few cars from Tim Stewart. He has always been great to deal with. Very honest and trustworthy.
Darrell Burton
Business Manager
Jun 30, 2025
Service was great.
Service was great. There was a little mixup but they took care of it and I was able to get in and out no hassles with a great price. Definitely recommend.
Jun 27, 2025
I had a great experience with Mike at Sunset Ford.
I had a great experience with Mike at Sunset Ford. He is very easy to work with. I really appreciate that he was able to address all of my questions before and after the sale. He did a great job with helping me find the SUV with the options I wanted. Thank You Mike! I will definitely recommend Mike and Sunset Ford to everyone.
Jun 27, 2025
Tony and Sunset Ford make the car buying process
Tony and Sunset Ford make the car buying process comfortable and easy. Will keep coming back!
Jun 25, 2025
I recently purchased a New Explorer from Sunset Ford Chad
I recently purchased a New Explorer from Sunset Ford Chad Morber was my salesman. I love the vehicle and Chad made everything easy. He is by far the best salesman I’ve worked with and I’ve bought many vehicles. I highly recommend Sunset Ford and ask for Chad Morber he is exemplary.
Jun 23, 2025
Just bought my new Ford Bronco and I couldn’t be happier!
Just bought my new Ford Bronco and I couldn’t be happier! Tony Pizzella made the entire experience seamless from start to finish. He was knowledgeable, patient, and made sure every detail was exactly what I wanted. No pressure, no runaround — just honest and professional service. If you’re looking to buy a vehicle and want someone who truly cares about getting it right, I highly recommend working with Tony. Absolutely thrilled with my Bronco and the whole process!
Tony Pizzella
Sales Professional
Jul 07, 2025
Tony was great, he knew what he was talking about and he
Tony was great, he knew what he was talking about and he got me a great deal on my new truck. Will definitely buy from him and sunset again.
Jun 27, 2025
Tony and Sunset Ford make the car buying process
Tony and Sunset Ford make the car buying process comfortable and easy. Will keep coming back!
Jun 26, 2025
Tony Pizzella provided me with great service when
Tony Pizzella provided me with great service when purchasing my new Bronco. I wasn't sure which model to go with so he was very helpful with my choice. Very efficient, patient, knowledgeable and courteous. Also as I was cleaning out my car that I traded in, one of the managers came outside to congratulate me on the new Bronco Sport purchase. Everyone there was very nice including Jeff Farrah, the finance manager, who quickly brought us through our purchase paperwork. We were done with the entire process in no time at all. Tony also patiently demonstrated, answered my questions & took me through all the new features in the Bronco before leaving. Very appreciative of the entire experience at Sunset Ford! Thank you, Tony & Jeff!
Jun 23, 2025
Just bought my new Ford Bronco and I couldn’t be happier!
Just bought my new Ford Bronco and I couldn’t be happier! Tony Pizzella made the entire experience seamless from start to finish. He was knowledgeable, patient, and made sure every detail was exactly what I wanted. No pressure, no runaround — just honest and professional service. If you’re looking to buy a vehicle and want someone who truly cares about getting it right, I highly recommend working with Tony. Absolutely thrilled with my Bronco and the whole process!
Jun 23, 2025
Working with Tony and Sunset was a convenient and
Working with Tony and Sunset was a convenient and enjoyable process. I would recommend Tony to anyone interested in purchasing a new vehicle.
Larry Sidberry
Sales Manager
May 13, 2025
The commitment to Superior Customer service for over 100
The commitment to Superior Customer service for over 100 Years is the reason that a Family-owned dealership is one of the Top Ford Dealers in the country. The investment in the Beautiful Building and property shows the Family Pride.
Mar 17, 2025
Daniel is awesome and so is Sunset.
Daniel is awesome and so is Sunset. Thanks again, you guys rock. I will definitely recommend your dealership to anyone looking
Mar 05, 2025
I am writing this review about the team at Sunset Ford on
I am writing this review about the team at Sunset Ford on Gravois. Jenn, Mike, Justin(s), Memphis, and Pete have gone above and beyond taking care of me and my ‘21 Ford Bronco. Most notably they worked on my behalf contacting Ford Corporate about an issue I was having with my hardtop. Jenn, Mike and the rest of the service team worked with Justin and the sales team and they were ultimately able to get me sorted out with a brand new hardtop! What really stood out to me while working with Sunset on this issue was how I felt like they were invested in solving the issue just as much as I was. I did not feel alone anymore, after having dealt with Ford Support for months to no avail. I was kept well informed through the whole process by all members of the teams, and there were never any surprises. If you’re looking for reliable, attentive, and friendly service, I highly recommend Sunset Ford on Gravois. They’ve earned my trust, and I’ll definitely be returning for future maintenance needs. Thank you to the entire team for making this such a positive experience! -George M
Oct 04, 2024
I have bought several vehicles from Sunset over the last
I have bought several vehicles from Sunset over the last few years and I keep coming back for the excellent customer service. Great vehicle and a very efficient transaction. Strongly recommend.
Aug 04, 2024
All of the staff were helpful and the process was quick
All of the staff were helpful and the process was quick and easy. My first big adult purchase was a great experience at Sunset Ford!!
Michael Sensmeyer
Service Advisor
Mar 05, 2025
I am writing this review about the team at Sunset Ford on
I am writing this review about the team at Sunset Ford on Gravois. Jenn, Mike, Justin(s), Memphis, and Pete have gone above and beyond taking care of me and my ‘21 Ford Bronco. Most notably they worked on my behalf contacting Ford Corporate about an issue I was having with my hardtop. Jenn, Mike and the rest of the service team worked with Justin and the sales team and they were ultimately able to get me sorted out with a brand new hardtop! What really stood out to me while working with Sunset on this issue was how I felt like they were invested in solving the issue just as much as I was. I did not feel alone anymore, after having dealt with Ford Support for months to no avail. I was kept well informed through the whole process by all members of the teams, and there were never any surprises. If you’re looking for reliable, attentive, and friendly service, I highly recommend Sunset Ford on Gravois. They’ve earned my trust, and I’ll definitely be returning for future maintenance needs. Thank you to the entire team for making this such a positive experience! -George M
Mar 20, 2024
I have bought a few cars from Tim Stewart.
I have bought a few cars from Tim Stewart. He has always been great to deal with. Very honest and trustworthy.
Jan 17, 2024
Sunset Ford is an Amazing dealer.
Sunset Ford is an Amazing dealer. We recently had an oil leak on our Escape. Mike Sowards took great care of us. We trust them and wouldn’t go anywhere else for service.
Dec 16, 2023
Mike Sensmeyer does a GREAT job.
Mike Sensmeyer does a GREAT job. He attends to my F150 as I would. Keeps me informed and updated.
Oct 19, 2023
Very understanding and helpful.
Very understanding and helpful. Micheal was humble and kind. Had Good customer care service. Thank you
Chad Morber
Sales Professional
Jul 02, 2025
The staff at Sunset Ford made buying my truck an absolute
The staff at Sunset Ford made buying my truck an absolute breeze. Every step of the process was handled professionally and quickly.
Jun 26, 2025
Took very good care of me with all three cars I’ve
Took very good care of me with all three cars I’ve purchased from them
Jun 25, 2025
I couldn’t have asked for better service!
I couldn’t have asked for better service! Everyone was kind, knowledgeable and friendly. I recommend sunset Ford.
Jun 25, 2025
Chad was an amazing person to help me and my husband find
Chad was an amazing person to help me and my husband find the perfect truck for us. He really took his time with us and never rushed us very nice guy.Hands down best dealership we have ever been to.
Jun 25, 2025
I recently purchased a New Explorer from Sunset Ford Chad
I recently purchased a New Explorer from Sunset Ford Chad Morber was my salesman. I love the vehicle and Chad made everything easy. He is by far the best salesman I’ve worked with and I’ve bought many vehicles. I highly recommend Sunset Ford and ask for Chad Morber he is exemplary.
Jenn Hall
Service Director
Mar 05, 2025
I am writing this review about the team at Sunset Ford on
I am writing this review about the team at Sunset Ford on Gravois. Jenn, Mike, Justin(s), Memphis, and Pete have gone above and beyond taking care of me and my ‘21 Ford Bronco. Most notably they worked on my behalf contacting Ford Corporate about an issue I was having with my hardtop. Jenn, Mike and the rest of the service team worked with Justin and the sales team and they were ultimately able to get me sorted out with a brand new hardtop! What really stood out to me while working with Sunset on this issue was how I felt like they were invested in solving the issue just as much as I was. I did not feel alone anymore, after having dealt with Ford Support for months to no avail. I was kept well informed through the whole process by all members of the teams, and there were never any surprises. If you’re looking for reliable, attentive, and friendly service, I highly recommend Sunset Ford on Gravois. They’ve earned my trust, and I’ll definitely be returning for future maintenance needs. Thank you to the entire team for making this such a positive experience! -George M
Jun 19, 2024
Sunset Ford service dept.
Sunset Ford service dept. will lie to you and mislead you and then overcharge you for their service. I brought my truck to their service dept. to have the PCM programmed to a valve body I installed in my transmission and after several attempts of trying to get it to work they told me I needed a new transmission and wanted to charge me approx. $9,000. I could have had this done at a local transmission shop for half that price. My truck worked fine for 4 years and had an occasional funny shift at a certain RPM range which was annoying after 4 years, so I did a lot of research and replaced the valve body and lead frame. The only thing Sunset Ford was supposed to do was program the PCM to the new parts. They couldn't even get that right. Then they tell me I need a new transmission. I'm not buying it. Warning: Do not go to this dealership for service unless you want to get lied to and ripped off.
Mar 20, 2024
I have bought a few cars from Tim Stewart.
I have bought a few cars from Tim Stewart. He has always been great to deal with. Very honest and trustworthy.
Sep 02, 2023
Tim has dealt successfully with not only delivering the
Tim has dealt successfully with not only delivering the Mustang Mach-E, but also the Maverick. Two vehicles not easy to attain. Respectful. Timely. Communicates.
Jun 25, 2023
Tim did an amazing job in answering all the questions I
Tim did an amazing job in answering all the questions I had regarding the delivery process/ time line of the F-150 Lightning. He was very responsive to emails and texts and went above and beyond in the setup/ delivery process. Could not have asked for a better experience! I would recommend Sunset for all your vehicle needs 100%.
Neal Watson
Fleet Service Advisor
Jan 17, 2024
Always accommodating everyone cares about us the customer
Always accommodating everyone cares about us the customer it's a great place to get your vehicle services and feel comfortable that your being taken care of!!
Jan 17, 2024
Friendly and know their stuff Prices are a bit on the
Friendly and know their stuff Prices are a bit on the high side. Booking lead time OK.
Oct 21, 2023
Neal is very great with giving updates.
Neal is very great with giving updates. He is a great guy for sunset ford. Have not had a problem with the place so far.
Oct 13, 2023
Got my car in and they were very flexible with my crazy
Got my car in and they were very flexible with my crazy schedule, and I got a amazing rental car
Sep 21, 2023
I have been using this dealership for five years and
I have been using this dealership for five years and always have great customer service
Justin Heutel
GM / Parts, Service & Body Shop Director
May 13, 2025
The commitment to Superior Customer service for over 100
The commitment to Superior Customer service for over 100 Years is the reason that a Family-owned dealership is one of the Top Ford Dealers in the country. The investment in the Beautiful Building and property shows the Family Pride.
May 03, 2025
A great experience during the entire sales and delivery
A great experience during the entire sales and delivery process! Mike and Justin were both amazing to work with and I highly recommend this dealership.
Mar 05, 2025
I am writing this review about the team at Sunset Ford on
I am writing this review about the team at Sunset Ford on Gravois. Jenn, Mike, Justin(s), Memphis, and Pete have gone above and beyond taking care of me and my ‘21 Ford Bronco. Most notably they worked on my behalf contacting Ford Corporate about an issue I was having with my hardtop. Jenn, Mike and the rest of the service team worked with Justin and the sales team and they were ultimately able to get me sorted out with a brand new hardtop! What really stood out to me while working with Sunset on this issue was how I felt like they were invested in solving the issue just as much as I was. I did not feel alone anymore, after having dealt with Ford Support for months to no avail. I was kept well informed through the whole process by all members of the teams, and there were never any surprises. If you’re looking for reliable, attentive, and friendly service, I highly recommend Sunset Ford on Gravois. They’ve earned my trust, and I’ll definitely be returning for future maintenance needs. Thank you to the entire team for making this such a positive experience! -George M
Feb 01, 2025
Everything was great.
Everything was great. Great communication and a great experience. Couldn’t ask for anything more.
Jan 28, 2025
Mike was absolutely wonderful!
Mike was absolutely wonderful! Got me in a car with 0 stress and was extremely accommodating and was the least sales guy, sales guy I've ever met!
Daniel Johannessen
Sales Professional
Jul 17, 2025
Dan was great to work with as was the sales manager in
Dan was great to work with as was the sales manager in closing the deal. Dan listened to my objectives, timeline for purchase and what I wanted in a truck. He stayed in touch with me throughout the process and was always pleasant and professional. Best vehicle buying experience I’ve ever had.
Jul 09, 2025
Daniel was absolutely amazing to work with!
Daniel was absolutely amazing to work with! He didn't rush me through the process and answered every single one of my questions. He was very knowledgeable about the car and had it ready to go for me when I arrived. I couldn't recommend Daniel enough!
Jul 01, 2025
Sunset was straight forward with there pricing Dan was
Sunset was straight forward with there pricing Dan was great had the truck ready to go when I arrived. Drove from Mississippi and had a hassle free experience.
Jun 30, 2025
Dan was great to work with easy transaction got what I
Dan was great to work with easy transaction got what I wanted for my trade and was in and out. Got my dream Mustang very pleased with Sunset Ford.
Jun 21, 2025
Dan was very helpful.
Dan was very helpful. I purchased two vehicles from this dealership. Both experiences were great.
Jordan Arendall
Mobile Service Coordinator
Apr 16, 2024
Dan was super awesome.
Dan was super awesome. He was helpful and so kind. He was a joy to work with. Thank you so much for everything. I super appreciated it!!!😁😁😁
Feb 03, 2024
Serves is always nice.
Serves is always nice. Take my car there for every oil change. Will continue going there
Jan 23, 2024
The five star rating that I gave you was for your mobile
The five star rating that I gave you was for your mobile service unit. The gentleman came to my house to repair. My truck were very polite. Have a great personality and knew exactly what to do within an hour. They had the work completely done. I give this rating to the mobile service because I’ve been trying to get into your service department for a year. I received a safety call notice at the end of 2022. I got a hold of your service department to make an appointment and the parts for the repair were not in. I was told they would call when they came in which never happened. In July 2023 I called to find out about the parts and they said that they had them in stock. So I made another appointment which they said had to be in January 4 of 2024 or I could take the vehicle someplace else and have the work done. I waited to January 4 and brought my vehicle in. I left it with your service department to have it worked on eight hours later I was told that they couldn’t get to it. I would have to leave it overnight to have the work done. I came in to find out what the problem was , it seems that your service writer decided to put other people in front of me and I had to wait which was not satisfactory. I feel that the way you run your service department needs to be corrected the mobile service unit that was sent out to my house after I complain about your service department Did an excellent job. I am more than happy with your mobile service unit not I repeat not your service department. Again the rating I give you is for your mobile service unit not your service department. Thank you.
Jan 17, 2024
Jordan was awesome and made us aware of all additional
Jordan was awesome and made us aware of all additional services offered. Thank you for your outstanding customer service
Jan 17, 2024
Friendly and know their stuff Prices are a bit on the
Friendly and know their stuff Prices are a bit on the high side. Booking lead time OK.
Leah Hummell
Service Advisor
Jun 26, 2025
Josh Marshall and Justin L made everything go smoothly
Josh Marshall and Justin L made everything go smoothly for getting me the truck I wanted. They went over and beyond what they needed to. I had extras done to the truck and everything came out perfect. They checked it over before I came and saw it to ensure that I would be as happy as any customers should be. If you want to know what professional looks like don’t hesitate to see Josh and Justin work together. Also the service department is clean and satisfying of a service place I have seen. Right up there with Audi.
Mar 07, 2025
Josh was knowledgeable about the car and able to answer
Josh was knowledgeable about the car and able to answer all of my questions. He was very helpful and nice!
Mar 05, 2025
I am writing this review about the team at Sunset Ford on
I am writing this review about the team at Sunset Ford on Gravois. Jenn, Mike, Justin(s), Memphis, and Pete have gone above and beyond taking care of me and my ‘21 Ford Bronco. Most notably they worked on my behalf contacting Ford Corporate about an issue I was having with my hardtop. Jenn, Mike and the rest of the service team worked with Justin and the sales team and they were ultimately able to get me sorted out with a brand new hardtop! What really stood out to me while working with Sunset on this issue was how I felt like they were invested in solving the issue just as much as I was. I did not feel alone anymore, after having dealt with Ford Support for months to no avail. I was kept well informed through the whole process by all members of the teams, and there were never any surprises. If you’re looking for reliable, attentive, and friendly service, I highly recommend Sunset Ford on Gravois. They’ve earned my trust, and I’ll definitely be returning for future maintenance needs. Thank you to the entire team for making this such a positive experience! -George M
Feb 12, 2025
Leah did a great job of getting my Jeep taken care of in
Leah did a great job of getting my Jeep taken care of in a timely manner.
Apr 16, 2024
Dan was super awesome.
Dan was super awesome. He was helpful and so kind. He was a joy to work with. Thank you so much for everything. I super appreciated it!!!😁😁😁
Pete Heutel
General Manager / Sales & Finance
May 13, 2025
The commitment to Superior Customer service for over 100
The commitment to Superior Customer service for over 100 Years is the reason that a Family-owned dealership is one of the Top Ford Dealers in the country. The investment in the Beautiful Building and property shows the Family Pride.
Mar 05, 2025
I am writing this review about the team at Sunset Ford on
I am writing this review about the team at Sunset Ford on Gravois. Jenn, Mike, Justin(s), Memphis, and Pete have gone above and beyond taking care of me and my ‘21 Ford Bronco. Most notably they worked on my behalf contacting Ford Corporate about an issue I was having with my hardtop. Jenn, Mike and the rest of the service team worked with Justin and the sales team and they were ultimately able to get me sorted out with a brand new hardtop! What really stood out to me while working with Sunset on this issue was how I felt like they were invested in solving the issue just as much as I was. I did not feel alone anymore, after having dealt with Ford Support for months to no avail. I was kept well informed through the whole process by all members of the teams, and there were never any surprises. If you’re looking for reliable, attentive, and friendly service, I highly recommend Sunset Ford on Gravois. They’ve earned my trust, and I’ll definitely be returning for future maintenance needs. Thank you to the entire team for making this such a positive experience! -George M
Oct 04, 2024
I have bought several vehicles from Sunset over the last
I have bought several vehicles from Sunset over the last few years and I keep coming back for the excellent customer service. Great vehicle and a very efficient transaction. Strongly recommend.
May 03, 2024
I have bought several cars from Tony and Sunset over the
I have bought several cars from Tony and Sunset over the last several years. I keep coming back due to excellent service and speedy transactions. They are great to work with. Thanks to Tony, Larry, Justin and team!
May 03, 2024
Mike is a stand up honest and great knowledgeable person,
Mike is a stand up honest and great knowledgeable person, you will do well asking for Mike G. Jeff Farrah the sales manger is excellent and provided substantial detail. Thank you and Bravo!
Bradley Burke
Sales Professional
Jul 16, 2025
Our salesman Brad and all Support staff were friendly
Our salesman Brad and all Support staff were friendly and knowledgeable about your product! Thanks!
Jul 16, 2025
Good experience in every way.
Good experience in every way. Brad was knowledgeable and professional. Justin was helpful with a couple of questions that came up.
Jun 26, 2025
I was contemplating two cars.
I was contemplating two cars. Brad was very helpful explaining the differences between them, their features, and what would fit best for my family. Made my decision very easy. Highly recommend.
Jun 25, 2025
Josh was a good listener and sunset ford made buying a
Josh was a good listener and sunset ford made buying a car a quick and easy process!
Jun 25, 2025
Brad made the car buying process easy and fast.
Brad made the car buying process easy and fast. Couldn’t be happier with my new truck!
Clinton Sowards
Sales Manager
Jun 27, 2025
Everyone was very helpful.
Everyone was very helpful. Also they were very friend and made the process very quick and easy.
Jun 27, 2025
I had a great experience with Mike at Sunset Ford.
I had a great experience with Mike at Sunset Ford. He is very easy to work with. I really appreciate that he was able to address all of my questions before and after the sale. He did a great job with helping me find the SUV with the options I wanted. Thank You Mike! I will definitely recommend Mike and Sunset Ford to everyone.
Jun 09, 2025
I came in looking for a new ride for my wife, and was
I came in looking for a new ride for my wife, and was greeted by Chad. He was very helpful and transparent throughout the whole process. He was very helpful in answering my questions. This was the smoothest transaction I’ve had at any dealership. Great Job Sunset ford, and CHAD!
May 24, 2025
Terrible experience, told them I was coming to look at a
Terrible experience, told them I was coming to look at a truck, drove an hour, when I arrived it wasn’t even cleaned up, spillage in the cab, birds nest in the radiator. A warranty was advertised on the stickers in the truck and when I sat down to buy the truck I was told, sorry it doesn’t have a warranty, “our porter made a mistake and put the sticker on the wrong vehicle.” We’ll take $500 off for your troubles??? Best we can do.. really? Um, no thanks, walked out. Will take my business elsewhere where customer service is a priority.
Mar 23, 2025
This was the most pleasant car buying experience.
This was the most pleasant car buying experience. Jim was so helpful & really made me feel comfortable with the car I was buying. The rest of the folks at Sunset were so kind and helpful with the full experience. Definitely recommend buying a car from Jim at Sunset Ford.
Edward McInerney
Sales consultant
Jul 15, 2025
I recently had the pleasure of working with Eddie, a
I recently had the pleasure of working with Eddie, a sales agent at our local car dealership, and I can't recommend him highly enough! My husband and I had quite a journey ahead of us with a two-hour drive, especially since my husband couldn't get off work until late. Eddie went above and beyond by keeping the dealership open just for us, ensuring we could finalize our purchase of a new Expedition. Throughout the entire process, Eddie was incredibly patient and helpful. He never rushed us, taking the time to answer all our questions and make sure we felt comfortable with our decision. His dedication to providing excellent service truly made a difference in our experience. Additionally, we had a fantastic time during the finance processing with Jeff. He made the experience enjoyable and fun, and we found ourselves laughing the whole time we were in his office. Thanks to Eddie and Jeff, we had a seamless and enjoyable car-buying journey. I will definitely be returning to this dealership for future purchases and recommending everyone I know to visit, not just for the great selection of vehicles but for the outstanding hospitality and support. Thank you, Eddie and Jeff, for making this experience memorable!
Jul 15, 2025
I recently had the pleasure of working with Eddie, a
I recently had the pleasure of working with Eddie, a sales agent at Sunset Ford car dealership, and I can't recommend him highly enough! My husband and I had quite a journey ahead of us with a two-hour drive, especially since my husband couldn't get off work until late. Eddie went above and beyond by keeping the dealership open just for us, ensuring we could finalize our purchase of a new Expedition. Throughout the entire process, Eddie was incredibly patient and helpful. He never rushed us, taking the time to answer all our questions and make sure we felt comfortable with our decision. His dedication to providing excellent service truly made a difference in our experience. Additionally, we had a fantastic time during the finance processing with Jeff. He made the experience enjoyable and fun, and we found ourselves laughing the whole time we were in his office. Thanks to Eddie and Jeff, we had a seamless and enjoyable car-buying journey. I will definitely be returning to this dealership for future purchases and recommending everyone I know to visit, not just for the great selection of vehicles but for the outstanding hospitality and support. Thank you, Eddie and Jeff, for making this experience memorable!
Jul 15, 2025
After a looking for a new car for a bit and looking to
After a looking for a new car for a bit and looking to trade in my truck I'm so glad we made the decision to go Sunset. Jim was fantastic from beginning to end. Not pushy and he was very friendly. Hard to find that in today's world. Also, my trade value was great and it made the process so much better. I'll be calling Sunset first the next time I'm looking for a car.
Jun 25, 2025
Sunset ford will go above and beyond for their customers.
Sunset ford will go above and beyond for their customers. Whether it be service or finding a vehicle Sunset is the place to go.
Jun 21, 2025
I began my search for a Ford Maverick at Sunset Ford, and
I began my search for a Ford Maverick at Sunset Ford, and ended it there as well! In between the visits, I visited and test drove other similar vehicles, but the other places did not live up to the quality and friendliness that I found at SSF. The personal attention and product knowledge shown by Eddie far surpassed the competition! He was professional yet personable, helpful, and genuine. I enjoyed the experience of purchasing a truck (my dream) from him. His friendly, no pressure, positive attitude plus the great Maverick (Vanna), made me a very happy and satisfied camper! Delores Cook
Greg Early
Technician
Apr 16, 2024
Dan was super awesome.
Dan was super awesome. He was helpful and so kind. He was a joy to work with. Thank you so much for everything. I super appreciated it!!!😁😁😁
Jan 17, 2024
Always accommodating everyone cares about us the customer
Always accommodating everyone cares about us the customer it's a great place to get your vehicle services and feel comfortable that your being taken care of!!
Dec 16, 2023
Had a great experience with Horgan and sunset ford as a
Had a great experience with Horgan and sunset ford as a whole. 10 out of 10 would return for future service.
Jul 26, 2023
It has quick fast service nice friendly service and takes
It has quick fast service nice friendly service and takes good care of your car
Jul 04, 2023
They were very professional and made me feel at ease.
They were very professional and made me feel at ease. They came and got my vehicle and brought it back.
Brian Noeth
Parts Manager
Mar 29, 2024
I was looking into buying a vehicle and the sales member
I was looking into buying a vehicle and the sales member Jim pushed me and my wife out and gave us his card. All he did was showed us there inventory on his phone. Which me and my wife could’ve done at home
Dec 02, 2023
Good customer service.
Good customer service. Friendly environment. I was employed there years ago. Never had any problems with service or parts. I would recommend them to anyone.
Mar 14, 2023
I’m always pleased to have my services done at Sunset
I’m always pleased to have my services done at Sunset Ford because they do it right the first time.
Dec 26, 2022
I brought my vehicle in for a simple test and the outcome
I brought my vehicle in for a simple test and the outcome was very positive I’d recommend Sunset Ford to anyone who needs service work even in times when they are short staffed they do good work.
Sep 18, 2022
Fantastic as always.
Fantastic as always. Everyone was helpful and got me out the same day for my maintenance needs.
Josh Marshall
Sales Assistant
Jun 30, 2025
Service was great.
Service was great. There was a little mixup but they took care of it and I was able to get in and out no hassles with a great price. Definitely recommend.
Jun 26, 2025
Josh Marshall and Justin L made everything go smoothly
Josh Marshall and Justin L made everything go smoothly for getting me the truck I wanted. They went over and beyond what they needed to. I had extras done to the truck and everything came out perfect. They checked it over before I came and saw it to ensure that I would be as happy as any customers should be. If you want to know what professional looks like don’t hesitate to see Josh and Justin work together. Also the service department is clean and satisfying of a service place I have seen. Right up there with Audi.
Jun 25, 2025
Josh was a good listener and sunset ford made buying a
Josh was a good listener and sunset ford made buying a car a quick and easy process!
Jun 16, 2025
Sunset Ford was a great experience—everyone was friendly
Sunset Ford was a great experience—everyone was friendly and helpful. Josh was especially great to work with—knowledgeable, patient, and made the whole process easy. Highly recommend!
Jun 14, 2025
Always a pleasure to visit Sunset.
Always a pleasure to visit Sunset. Very knowledgeable staff and accommodating when you have questions.
Mike Hamilton
Technician
Sep 21, 2023
Great sale and service department, staff and technicians
Great sale and service department, staff and technicians that are alway willing to go the extra mile.
Jul 27, 2023
Nothing but the best for me.
Nothing but the best for me... They have been super awesome and the people I sent there
May 27, 2023
Fast friendly and effective communication.
Fast friendly and effective communication. Turn around time was quick and the overall inspection was helpful
Jan 04, 2023
Having worked at this dealership myself in the past and
Having worked at this dealership myself in the past and knowing how they expect quality workmanship from their employees towards customer satisfaction is the reason why I still patronize this dealership!
Jul 31, 2022
Most of the time parts are required to provide good
Most of the time parts are required to provide good service. It took way too long to get parts. The unfortunate thing is my service was due to recalls. Once they received the parts they installed quickly. I need to go back for a couple issues that need additional attention. Hopefully we are at the end of issues that require service.
Gary Ray
Parts Consultant
Oct 04, 2024
I have bought several vehicles from Sunset over the last
I have bought several vehicles from Sunset over the last few years and I keep coming back for the excellent customer service. Great vehicle and a very efficient transaction. Strongly recommend.
Dec 02, 2023
Good customer service.
Good customer service. Friendly environment. I was employed there years ago. Never had any problems with service or parts. I would recommend them to anyone.
Jul 26, 2023
Great service and parts department.
Great service and parts department. Thanks to Gary and Brett for the great work. I’ll be bado
Jun 23, 2023
Brett Mathis best service writer I have worked with.
Brett Mathis best service writer I have worked with. Leah Hummel also terrific and Gary Ray in parts department is outstanding.
Jun 16, 2023
Great place to shop for auto parts and vehicles too.
Great place to shop for auto parts and vehicles too.the service department is great.they treat you like family.
Chad Conover
Technician
Apr 16, 2024
Dan was super awesome.
Dan was super awesome. He was helpful and so kind. He was a joy to work with. Thank you so much for everything. I super appreciated it!!!😁😁😁
Feb 03, 2024
Serves is always nice.
Serves is always nice. Take my car there for every oil change. Will continue going there
Nov 29, 2023
Had a great experience at sunset ford, Jordan was a
Had a great experience at sunset ford, Jordan was a really professional guy with all the knowledge I needed. Thank you!
Jul 26, 2023
It has quick fast service nice friendly service and takes
It has quick fast service nice friendly service and takes good care of your car
Jul 04, 2023
They were very professional and made me feel at ease.
They were very professional and made me feel at ease. They came and got my vehicle and brought it back.
Don Andracsek
Parts Consultant
Jun 26, 2025
Josh Marshall and Justin L made everything go smoothly
Josh Marshall and Justin L made everything go smoothly for getting me the truck I wanted. They went over and beyond what they needed to. I had extras done to the truck and everything came out perfect. They checked it over before I came and saw it to ensure that I would be as happy as any customers should be. If you want to know what professional looks like don’t hesitate to see Josh and Justin work together. Also the service department is clean and satisfying of a service place I have seen. Right up there with Audi.
Apr 09, 2024
ABSOLUTELY AMAZING!
ABSOLUTELY AMAZING! I walked in to test drive a new 24’ Explorer xx and met with Brad. Within minutes he had everything going to start the test drive. I knew right away it was the car for my family and I. Brad spoke with everyone he needed to to get the approval for me to take the Explorer down the street for my husband to see. We traded in a vehicle and Sunset was way above what any other dealership offered on trade in. Brad and everyone my husband and I worked with at Sunset was amazing in every way! It was a quick painless process and I would highly recommend Brad and Sunset Ford to anyone I know looking for a new car knowing they made a good choice! My husband and I were very happy with the whole overall experience and would rate it off the charts if possible!
Jan 17, 2024
Morgan responds and follows up.
Morgan responds and follows up. Does what she says she’s gonna do. Service Dept did a nice job on my truck. Had a minor issue with the work and I brought it back and they took care of it just fine.
Dec 16, 2023
The parts department is one of the best around.
The parts department is one of the best around. Competent professionals. The phone never rings forever like other dealers.
Aug 06, 2023
Goes above and beyond to get the deal done and never and
Goes above and beyond to get the deal done and never and pressure a enjoyable experience to work with.
Mark Erickson
Wholesale Parts Consultant
Sep 30, 2024
Cory called about a recent trade he just listed.
Cory called about a recent trade he just listed. Ran up to Sunset to take the Audi 8 for a ride and it was exactly what I was looking for thanks Cory and Sunset Ford you rock!
Jan 17, 2024
Morgan responds and follows up.
Morgan responds and follows up. Does what she says she’s gonna do. Service Dept did a nice job on my truck. Had a minor issue with the work and I brought it back and they took care of it just fine.
Oct 25, 2023
I have been attempting for 2 days to get the spare tire
I have been attempting for 2 days to get the spare tire down and I had recently purchased the truck and did not realize that I did not have the spare tire key to lower it. I had been given Marks name at Sunset Ford and he could possibly help me. Made contact and he had access to a master set of keys for the lock. He was able to get the spare tire down and he even put the tire in the bed of the truck for me. That was awesome, I really appreciated all of his assistance that he gave me. It takes personnel like that to make a business successful. Again Thank You
Jul 31, 2023
I have dealt with Sunset on several service issues.
I have dealt with Sunset on several service issues. The first was for a trailer hitch installation on my Bronco. The equipment was on back order with no word from Ford on when it would be available. After waiting around 10 weeks Ford still had no estimate for me. The parts department at Sunset was in tune with my frustration and without me asking began to search everywhere for a solution. They were able to source a hitch and I was able to get it installed, Ford still doesn’t know when the part will be available. The parts department did not have to do this and I didn’t ask them to. The easy move for them was to lean on Ford, they had a built in excuse, but they decided to find a solution instead of sitting back and watching. That type of service is not common. My second experience was with Neil in the service department at Sunset. In a word Neil’s work is exceptional. I bought my Bronco out of state and it came to me with an mis-build from Ford. They wanted me to use a local dealer so I contacted Sunset and they assigned me to Neil. He went to the mat for me, as Ford fought him on the correct part. Neil stuck to it and got the correct part in spite of Ford’s best effort. When it came to the install, Neil continued his excellent service and even got the tech to stay late to finish my job so I didn’t have to wait over the weekend. I can not say enough about Neil and the team at Sunset.
Nov 13, 2022
Courteous, professional and honest.
Courteous, professional and honest. Well trained staff with no high pressure tactics. Excellent customer service!
Corey Polston
Technician
Jun 20, 2024
Our experience at Sunset Ford was excellent.
Our experience at Sunset Ford was excellent. Tony Pizzella was a very knowledgeable, patient and well informed sales representative. We knew what we wanted to purchase and Tony made it happen quickly and within our budget. From The time we called and Corey answered the phone all the way through the end of the process, when we spoke to their finance manager, everything was top Notch. Thank you Sunset Ford for a wonderful buying experience. Our son loves his new Bronco Sport.
Jan 17, 2024
Always accommodating everyone cares about us the customer
Always accommodating everyone cares about us the customer it's a great place to get your vehicle services and feel comfortable that your being taken care of!!
Aug 19, 2023
Sunset ford is always top tier when it comes to servicing
Sunset ford is always top tier when it comes to servicing my vehicle, love the service department.
Feb 24, 2023
Dealer ship is easy to get to but the parking around the
Dealer ship is easy to get to but the parking around the service entrance was in my opinion difficult no open parking spots for my ride to park in
Feb 22, 2023
My Explorer went to Sunset for an engine replacement.
My Explorer went to Sunset for an engine replacement. Needless to say, and regardless of who was doing the work, I was initially concerned with the process and supply chain issues. Sunset Ford was on top of it. Their service department kept me informed at every step, and the tech that was responsible for all the work was top notch with loads of experience. The single thing that made me confident with it all is when the tech who did all the work came out to greet and face to face with me. He explained everything he did and provided pictures, and discussed every question I had. At no time did he make me feel like he was in a rush. Very professional, very competent, and took pride in his work. Couldn’t ask for more. If you’re like me, a wrench turning shade tree mechanic, and you have to farm the work out, this is where you want to take your Ford. Anything from a simple oil change to a major overhaul, count on these folks.
Mike Sowards
Service Advisor
May 17, 2024
The buying experience was really pleasant and I ended up
The buying experience was really pleasant and I ended up getting a great truck at a good price! I can’t wait to put a bike in the bed and take it out to grants trail!
May 09, 2024
I have been doing business with Sunset Ford for over
I have been doing business with Sunset Ford for over thirty years. The reason is their knowledge of the Car Business and their kindness and understanding to the needs of their customers.
Mar 03, 2024
Sales department, amazing!
Sales department, amazing! Service department,AWFUL!!!! Shame on you Ford!!!!!!! ! Your sales department has to assist in your service department. When I was not able to maintain my car, while it was being diagnosed, Tony Pizzella, in your sales department, who sold me my car, and Memphis (in the rental department) assured me that everything would be handled In a professional manner.They were very supportive. I give them accolades. The service department was very difficult. I reached out on three separate occasions without any response. Had it not been for Tony Pizzella they would probably still have my car. I give great thanks to both Tony and Memphis for navigating me through the difficulties of your service department. Mind you, this is not part of their job description , however they stepped up to the plate to make sure everything was made right . I am disheartened to say that your service department at Ford lacks organization. I should not have been without my car for 3 1/2 weeks to get a diagnostic. My car was drivable, yet I was advised by the service department it needed to be there because a diagnostic could be available at any time . Side note, I had already had my car in several months before with the same issue, which was unresolved. I do blame this on the poor ability to question the customer and take proper notes. Yes, I would be willing to buy a car from Sunset Ford again, but I will never, never, never, have my car serviced there ever, ever again. I apologize for the redundancy, but I hope Ford can make this right for future customers. I will make this known on several media outlets . I would advise that you make changes to the advantage of your customers. Thank you for your time and concern in this matter. Jill Burstein
Feb 27, 2024
I had my first Ford vehicle serviced at this place over
I had my first Ford vehicle serviced at this place over 10 years ago, and the service was excellent. So, I decided to bring it back for a faulty headlight replacement/repair on 2.12.24. It seemed like a simple fix, but as of now, I still don't have my car back. During the first week, the technician was out sick, and the following week they needed to run diagnostics and troubleshoot. I informed the service person, Mike, that I needed my vehicle back by 2.26.24 due to prior commitments. I even told him that if he wasn't 100% sure that the vehicle would be ready by then, I would gladly pay for the part and come back at a later time as the car was needed for transportation. Mike assured me that he would work on it. However, it's now 2.27.24, and Mike is not returning my phone calls even though he has my car. I am disappointed, and to be honest, a little embarrassed. The place is good for oil changes like the review says, but I wouldn't recommend getting trapped like I did. Update: After Mike at Sunset called me back, he agreed to return my car to me. We scheduled the repair to be done a week later. When the day arrived for the repair to be completed, he gave me a rental car to use while mine was being worked on. They replaced the wire harness and fixed the recall issue. I got my car back on the same day. In the end, Mike made the situation right, and I am grateful for his help.
Feb 02, 2024
Was in and out in a reasonable amount of time for my oil
Was in and out in a reasonable amount of time for my oil change and tire rotation
Wyatt Cronk
Technician
Apr 16, 2024
Dan was super awesome.
Dan was super awesome. He was helpful and so kind. He was a joy to work with. Thank you so much for everything. I super appreciated it!!!😁😁😁
Feb 03, 2024
Serves is always nice.
Serves is always nice. Take my car there for every oil change. Will continue going there
Dec 16, 2023
Had a great experience with Horgan and sunset ford as a
Had a great experience with Horgan and sunset ford as a whole. 10 out of 10 would return for future service.
Nov 29, 2023
Had a great experience at sunset ford, Jordan was a
Had a great experience at sunset ford, Jordan was a really professional guy with all the knowledge I needed. Thank you!
Jul 26, 2023
It has quick fast service nice friendly service and takes
It has quick fast service nice friendly service and takes good care of your car
Jim McConnell
Technician
Jan 17, 2024
Always accommodating everyone cares about us the customer
Always accommodating everyone cares about us the customer it's a great place to get your vehicle services and feel comfortable that your being taken care of!!
Dec 16, 2023
Had a great experience with Horgan and sunset ford as a
Had a great experience with Horgan and sunset ford as a whole. 10 out of 10 would return for future service.
Jan 04, 2023
Having worked at this dealership myself in the past and
Having worked at this dealership myself in the past and knowing how they expect quality workmanship from their employees towards customer satisfaction is the reason why I still patronize this dealership!
Jul 29, 2022
Great service awesome people to deal with and great cars
Great service awesome people to deal with and great cars to drool over while my car is being serviced
Jul 01, 2022
The service department at Sunset Ford is second to none.
The service department at Sunset Ford is second to none. All the work I have had done there has been done on time and done correctly the first time.
Martin Folk
Porter
Apr 16, 2024
Dan was super awesome.
Dan was super awesome. He was helpful and so kind. He was a joy to work with. Thank you so much for everything. I super appreciated it!!!😁😁😁
Jul 04, 2023
They were very professional and made me feel at ease.
They were very professional and made me feel at ease. They came and got my vehicle and brought it back.
May 05, 2022
Service was good after the initial date of we can do it
Service was good after the initial date of we can do it in October. All great after Judson stepped in to get a new date N foo
Jan 05, 2022
Everyone was very nice. Waiting was clean. The service...
Everyone was very nice. Waiting was clean. The service was quicker than we anticipated. Overall, it was a good ex.
Sep 18, 2021
It is a great and nice dealership full of great people...
It is a great and nice dealership full of great people thank you to all the workers
Alyssia Griffith
Appointment Coordinator
Apr 16, 2024
Dan was super awesome.
Dan was super awesome. He was helpful and so kind. He was a joy to work with. Thank you so much for everything. I super appreciated it!!!😁😁😁
Jan 19, 2024
I had an unbelievably great experience working with
I had an unbelievably great experience working with Sunset Ford and I would recommend them to everyone!
Jan 07, 2024
The dealer was great!
The dealer was great! Only negative if I had to say was the fact that the service writer was new, and knew nothing about the service on motorhome's. The service manager, Jennifer, called me to follow-up and generally cared about her service department and I, for on, appreciate that! Sunset Ford has all my Ford business!
Nov 17, 2023
Won me over with their professionalism and genuine
Won me over with their professionalism and genuine kindness. The issue I was having was complicated and Sunset went well out of their way to get me all set up. Even the kids enjoyed coming up!
Sep 29, 2023
Sunset ford is my absolute favorite, thank you for your
Sunset ford is my absolute favorite, thank you for your awesome service, I will be back
John Raster
Parts Consultant
Nov 06, 2022
I have absolutely no complaints about Sunset Ford or
I have absolutely no complaints about Sunset Ford or Joseph Arendall. Every employee I have had contact with has been very knowledgeable and helpful with a smile. Because of this, Sunset Ford is now my choice for service and repairs. I just do not think I could find a better choice to take care of my EcoSport.
Sep 27, 2022
Sunset Ford has always been fair and honest with their
Sunset Ford has always been fair and honest with their repairs and service; even when my wife brings in the car for work.
Sep 14, 2022
Conan did an outstanding job getting my vehicle serviced.
Conan did an outstanding job getting my vehicle serviced. And what a great job by the parts dept. in locating and acquiring the part needed to fix my vehicle. Great Job!!!!
Jul 06, 2022
mechanic did a great job working on my truck.
mechanic did a great job working on my truck. Parts department got what I needed.
Jun 11, 2022
Came in for recall work and an oil change.
Came in for recall work and an oil change. Service was great. The staff and my tech were very friendly and professional.
Joe Schmelzle
Shuttle Driver
Feb 25, 2024
Appreciate customer service and pickup service is very
Appreciate customer service and pickup service is very convenient. Prices are a bit high but have piece of mind about tech service.
Oct 08, 2023
Friendly and fast service, took care of our car repairs,
Friendly and fast service, took care of our car repairs, kept us informed of progress
Aug 03, 2023
Shuttle service was excellent and greatly appreciated.
Shuttle service was excellent and greatly appreciated. Shuttle drivers were very courteous. Service was completed in due time. We have no complaints about anything. Thank you so much
Jun 20, 2023
Love the free shuttle service!
Love the free shuttle service!! The staff is very friendly. Love the NitroFill nitrogen tire fill service. Good people.
Apr 17, 2023
In and out quickly.
In and out quickly. And they were courteous. They were very accommodating. Thanks for the service.
Matthew Wymer
Porter
Mar 14, 2023
I’m always pleased to have my services done at Sunset
I’m always pleased to have my services done at Sunset Ford because they do it right the first time.
Jun 11, 2022
Came in for recall work and an oil change.
Came in for recall work and an oil change. Service was great. The staff and my tech were very friendly and professional.
May 21, 2022
Very helpful friendly and he makes sure you are happy
Very helpful friendly and he makes sure you are happy with the car you picked out .Also he does whatever it takes to make sure you are satisfied.
Nov 13, 2021
Could not have had a better experience. Tony was awesome...
Could not have had a better experience. Tony was awesome to work with as always.
Nov 11, 2021
Sunset always has the best customer service and service...
Sunset always has the best customer service and service overall!!! I Will continue to bring my fords to you all! Thank you, keep it up.
Nick Ellison
Service Manager
Jun 18, 2025
Worst dealership ever.
Worst dealership ever. Bought a 24 maverick from them that was faulty Car is being bought back by ford now It took Nick and ford seevice 4 attempts and 2 months to tell me that they couldn’t fix it! Nick the service manager there made a racist comment about my accent as well.
Jun 18, 2025
I experienced very bad service.
I experienced very bad service. The sales tem was also very unprofessional. Do not recommend.
Mar 02, 2025
Very nice and clean place , we have bought one car here
Very nice and clean place , we have bought one car here and really enjoyed our experience , great service department also! Nick has helped us many times very knowledgeable and great customer service.
Feb 16, 2025
"Don't close the deal til Sunset" is more relevant now
"Don't close the deal til Sunset" is more relevant now than ever! The dealership's service department is ready, willing, and able to deliver an exceptional encounter for everyone. Nick Ellison and the professional service team handled my car as if it was their own. For that, I'm very grateful.
Feb 15, 2025
Nick brings his expertise, phenomenal customer service,
Nick brings his expertise, phenomenal customer service, and great attitude to each customer interaction! I value his perspective and advice. He’s friendly, knowledgeable and provides good communication as to what’s going on with your vehicle. I couldn’t recommend Nick more for your service needs!
Teresa Farris
Office Manager
May 13, 2025
The commitment to Superior Customer service for over 100
The commitment to Superior Customer service for over 100 Years is the reason that a Family-owned dealership is one of the Top Ford Dealers in the country. The investment in the Beautiful Building and property shows the Family Pride.
Apr 05, 2024
Mike and Larry were fantastic.
Mike and Larry were fantastic. Great buying experience. I will recommend to everyone I know that's in the market for a car
May 07, 2023
The Heutel Families and employees manage and operate an
The Heutel Families and employees manage and operate an excellent Ford dealership. Excellent service, professionalism, attention to details, and great communication skills. Thank you Jennifer and Brett in service!
Jul 31, 2022
The experience was exceptional.
The experience was exceptional. Sunset Ford made me feel like we were there only concern. Hats off to Larry Sidberry, Tim Stewart and the entire staff involved with the delivery of our Lightning
Jul 31, 2022
It was great, outstanding sales and service, they throw
It was great, outstanding sales and service, they throw out the red carpet for you, excellent place.
Timothy Hood
Technician
Jan 17, 2024
Always accommodating everyone cares about us the customer
Always accommodating everyone cares about us the customer it's a great place to get your vehicle services and feel comfortable that your being taken care of!!
Jan 05, 2022
Everyone was very nice. Waiting was clean. The service...
Everyone was very nice. Waiting was clean. The service was quicker than we anticipated. Overall, it was a good ex.
Oct 28, 2021
The Heutel Family and the service team do an outstanding...
The Heutel Family and the service team do an outstanding job! Lonnie Pope and Tim Hood care of the maintenance items for our vehicle and we are satisfied customers!
Oct 28, 2021
I have been very pleased with the service I receive at...
I have been very pleased with the service I receive at Sunset Ford dealership.Although the phone system seems to create delays, the service writers and shop people I have been very helpful.
Jul 03, 2021
Excellent service and a professional staff; always...
Excellent service and a professional staff; always willing to assist in anything needed
Jordan Kendall
Technician
Jan 17, 2024
Always accommodating everyone cares about us the customer
Always accommodating everyone cares about us the customer it's a great place to get your vehicle services and feel comfortable that your being taken care of!!
Jun 29, 2022
Friendly staff, efficient service, very clean and plenty
Friendly staff, efficient service, very clean and plenty of amenities, made the process very easy and will be back for sure.
May 14, 2022
We were seen at a reasonable time and the price was less
We were seen at a reasonable time and the price was less than we anticipated
Jan 05, 2022
Everyone was very nice. Waiting was clean. The service...
Everyone was very nice. Waiting was clean. The service was quicker than we anticipated. Overall, it was a good ex.
Jun 22, 2021
Dealership is clean, well kept, and organized. When...
Dealership is clean, well kept, and organized. When pulling up to Service garage doors, if there are any cars in the lane ahead of you, I didn't know if I should stay with the car or go inside to report my service issue. There seems to be a backlog of service vehicles. Initially, I was told I would that I would need to leave my vehicle at the shop for 7 to 10 days (rear camera not working). Then, I was offered an appointment in August (45 days lead time). Then, Bob Edwards found a time slot that I could be slotted-into. Not sure if this is a labor shortage, or parts shortage, but bring back the extra night shifts. Finally, if customers aren't willing to tie up their car for 7 to 10 days they just might find a local repair shop for those repairs that are not dealership dependent.
Joanne Delaney
Biller/Title Clerk
May 13, 2025
The commitment to Superior Customer service for over 100
The commitment to Superior Customer service for over 100 Years is the reason that a Family-owned dealership is one of the Top Ford Dealers in the country. The investment in the Beautiful Building and property shows the Family Pride.
Mar 20, 2024
I had a great experience at Sunset Ford….
I had a great experience at Sunset Ford….Brad and Daryl were beyond nice..Thank you Sunset Ford! I love my Ford Escape!
Jul 31, 2022
It was great, outstanding sales and service, they throw
It was great, outstanding sales and service, they throw out the red carpet for you, excellent place.
Mar 03, 2021
This is the only dealership I will deal with they...
This is the only dealership I will deal with they were.very courteous. The salesman that I had was amazing his name is Tony Pizzella I enjoyed working with him. Everyone there was polite. I had an issue with the registration on the truck I was trading in from the other local dealership, Joann in the offices at Sunset Ford told us not to worry about she would get it taken care of just enjoy the new truck.
Ronald Laurent
Parts Consultant
Apr 11, 2025
Jim was fantastic to work with, and the entire Sunset
Jim was fantastic to work with, and the entire Sunset Ford team was extremely professional. The transaction was low pressure and extremely transparent.
Sep 14, 2022
Conan did an outstanding job getting my vehicle serviced.
Conan did an outstanding job getting my vehicle serviced. And what a great job by the parts dept. in locating and acquiring the part needed to fix my vehicle. Great Job!!!!
May 11, 2022
Great customer service.
Great customer service. Very helpful Parts, service and sales departments always willing to take the best care possible. Thank you for all the hard work and making sure we are safe and happy with our vehicles.
Nov 11, 2021
Sunset always has the best customer service and service...
Sunset always has the best customer service and service overall!!! I Will continue to bring my fords to you all! Thank you, keep it up.
Tom Schilling
Wholesale Parts Consultant
Nov 13, 2022
Courteous, professional and honest.
Courteous, professional and honest. Well trained staff with no high pressure tactics. Excellent customer service!
Oct 06, 2021
Went smooth and was quick. Got me in very fast even when...
Went smooth and was quick. Got me in very fast even when I didn’t have an appointment.
Jun 15, 2018
Wow what a awesome experiance!!
I cant say enough great things about the dealership and its personnel. From the parts and service professionals. To the sales management and sales people. Every single person I dealt with made my buying experience second to none. Hats off to this awesome dealership! Everything that I was told went just as they said. I will be sending everyone I know here. Thank you all for the great deal,especially Larry Sidberry & Howard Wood!
Jul 01, 2016
Above and beyond experience!
A totally positive car buying experience at Sunset Ford! Finding the perfect car for our family was extremely important to me and Steve Lower made that happen. Steve took the time to listen to all of my family's needs and didn't stop until he found the perfect car. I was most impressed because he never asked us to change our " wish list" just to make a sale. After finding the perfect new 2016 Edge, Steve handed us over to Justin who had all our paperwork in order which made the total car buying process very seemless. Finally, I wanted to special order mats and Tom from Sevice offered to have them next day, so we could have them before the holiday week-end. We live in Illinois, but I will definitely make the drive for GREAT SERVICE!
Kathy Deatherage
Accounts Payable
Aug 23, 2024
Big shout out to Jim Wagstaff and the Sunset Ford staff.
Big shout out to Jim Wagstaff and the Sunset Ford staff. Great buying experience and couldn't be any happier with my new ride! Anyone in the market for a new car I would recommend swinging by Sunset and talk with Jim and see what Ford has to offer.
Jul 31, 2022
It was great, outstanding sales and service, they throw
It was great, outstanding sales and service, they throw out the red carpet for you, excellent place.
Jun 29, 2022
Great service you are asking for too many words for your
Great service you are asking for too many words for your survey how many timesc n you say great
Terry Konkel
Parts Consultant
Sep 14, 2022
Conan did an outstanding job getting my vehicle serviced.
Conan did an outstanding job getting my vehicle serviced. And what a great job by the parts dept. in locating and acquiring the part needed to fix my vehicle. Great Job!!!!
Feb 14, 2021
Top notch service as always. We never have to worry about...
Top notch service as always. We never have to worry about anything when Sunset takes care of our vehicles. Everyone is always great to work with.
Oct 16, 2020
You have an excellent staff of techs that are, friendly...
You have an excellent staff of techs that are, friendly and not hesitant about speaking with customers about the repairs that are being done. They are also extremely knowledgeable of all facets of the vehicles we own.
Tom Dapron
Parts Delivery Driver
Dec 16, 2023
The parts department is one of the best around.
The parts department is one of the best around. Competent professionals. The phone never rings forever like other dealers.
Nov 13, 2022
Courteous, professional and honest.
Courteous, professional and honest. Well trained staff with no high pressure tactics. Excellent customer service!
Dale Gurlen
Parts Delivery Driver
Dec 02, 2023
Good customer service.
Good customer service. Friendly environment. I was employed there years ago. Never had any problems with service or parts. I would recommend them to anyone.
Feb 04, 2017
Best parts experience ever
Dale is wonderful at his job honestly I think he deserves a raise , he is a very helpful kind worker and helps anyone that needs it
Jud Kinde
Service Advisor
Jun 26, 2025
Josh Marshall and Justin L made everything go smoothly
Josh Marshall and Justin L made everything go smoothly for getting me the truck I wanted. They went over and beyond what they needed to. I had extras done to the truck and everything came out perfect. They checked it over before I came and saw it to ensure that I would be as happy as any customers should be. If you want to know what professional looks like don’t hesitate to see Josh and Justin work together. Also the service department is clean and satisfying of a service place I have seen. Right up there with Audi.
Mar 05, 2025
I am writing this review about the team at Sunset Ford on
I am writing this review about the team at Sunset Ford on Gravois. Jenn, Mike, Justin(s), Memphis, and Pete have gone above and beyond taking care of me and my ‘21 Ford Bronco. Most notably they worked on my behalf contacting Ford Corporate about an issue I was having with my hardtop. Jenn, Mike and the rest of the service team worked with Justin and the sales team and they were ultimately able to get me sorted out with a brand new hardtop! What really stood out to me while working with Sunset on this issue was how I felt like they were invested in solving the issue just as much as I was. I did not feel alone anymore, after having dealt with Ford Support for months to no avail. I was kept well informed through the whole process by all members of the teams, and there were never any surprises. If you’re looking for reliable, attentive, and friendly service, I highly recommend Sunset Ford on Gravois. They’ve earned my trust, and I’ll definitely be returning for future maintenance needs. Thank you to the entire team for making this such a positive experience! -George M
Mindy Lawrence
Wholesale Parts Consultant
Mar 20, 2024
I have bought a few cars from Tim Stewart.
I have bought a few cars from Tim Stewart. He has always been great to deal with. Very honest and trustworthy.
Dec 16, 2023
The parts department is one of the best around.
The parts department is one of the best around. Competent professionals. The phone never rings forever like other dealers.
Jeff Moll
Wholesale Parts Consultant
Nov 13, 2022
Courteous, professional and honest.
Courteous, professional and honest. Well trained staff with no high pressure tactics. Excellent customer service!
Jun 07, 2022
Tim was absolutely amazing to work with.
Tim was absolutely amazing to work with. He understood what we wanted and helped us get a great car. Thanks to everyone at Sunset for getting us a car and in and out of the dealership quickly.
Andrew Branca
Service Advisor
May 27, 2025
Our family's vacation was saved by Andrew in May 2025.
Our family's vacation was saved by Andrew in May 2025. Our F150 had some problems that could have derailed our time in St. Louis but Andrew's patience, sensitivity, and helpfulness not only fixed the problem but left us with a very grateful spirit toward Sunset Ford. We would highly recommend him and Sunset Ford to anyone!
Paul Hurd
Wholesale Parts Consultant
Mar 27, 2025
Paul Hurd in parts went above and beyond to answer my
Paul Hurd in parts went above and beyond to answer my question on a supposed power steering belt that a shop said that I needed to replace, only problem was this shop did NOT know what they were talking about because a 2014 Ford Flex doesn't have a power steering belt. He saved me some money and took the time to look it up and let me know. After I ended my call with him, he did a little more research and called me back to verify NO BELT. Thank you!!!!!!
Austen Kuban
Technician
Jun 29, 2023
I think they do good work, but waited over an hour for
I think they do good work, but waited over an hour for them to start on my car, even with an appointment
Dave Markland
Shuttle Driver
Oct 24, 2023
The experience was wonderful, sunset ford is a pleasure
The experience was wonderful, sunset ford is a pleasure to do business with. The service staff was very helpful and understanding
Andy McBride
Inventory Manager/ E-Commerce
Feb 01, 2020
Best experience ever
I am not a big fan of sitting at the computer and write reviews. As far as I am concerned anyone should be honest and respect their clients. Unfortunately, in this world that is just often not the case. I bought parts from Sunset Ford over the internet, the first time they send me the part I got the wrong thing. OMG, I thought, here we go, this is the beginning of a long frustrating story. I was so wrong. I called, reached Brian the manager of parts. He told me he was sorry for the mix up. I received the correct part in no time and , they send me a return label for the part that was initially send out in error and all was good. Great people, excellent service. Thank you Brian, I will certainly buy from you again. Michael Kienzl
Mike McMullin
Parts Driver
May 21, 2023
Has been taking very good care of all my needs since my
Has been taking very good care of all my needs since my purchase. I am very pleased with everyone I have worked with.
Patty Oswald
Office Assistant
Jul 31, 2022
It was great, outstanding sales and service, they throw
It was great, outstanding sales and service, they throw out the red carpet for you, excellent place.
Kyle Snodgrass
Service Advisor
Jun 23, 2025
Working with Tony and Sunset was a convenient and
Working with Tony and Sunset was a convenient and enjoyable process. I would recommend Tony to anyone interested in purchasing a new vehicle.
Glen Stute
Parts Delivery Driver
Oct 06, 2021
Went smooth and was quick. Got me in very fast even when...
Went smooth and was quick. Got me in very fast even when I didn’t have an appointment.
Dave Tucker
Warehouseman
Jan 19, 2024
Bad bad they don't stand behind their products which they
Bad bad they don't stand behind their products which they know they're fully they don't want to help you out at all
Ed Venus
Quality Control Manager
Feb 08, 2019
Great customer service
Mike has awesome customer service and Ed is a relentless worker who really knows his stuff! They both worked tirelessly to ensure my vehicle issues (not caused by Sunset Ford) were corrected.
Sergio Villanueva
Technician
Jan 17, 2024
Always accommodating everyone cares about us the customer
Always accommodating everyone cares about us the customer it's a great place to get your vehicle services and feel comfortable that your being taken care of!!
Kim Douglass
HR/Payroll Administrator
Carissa Laughlin
Biller/Title Clerk
Jessica Perez
Parts Driver