Staff
Management
Justin Lombard
Sales Manager
Larry Sidberry
Sales Manager
Jennifer Hall
Service Director
Justin Heutel
GM / Parts, Service & Body Shop Director
Pete Heutel
General Manager / Sales & Finance
Clinton Sowards
Used Vehicle Director
Brian Noeth
Parts Manager
Doug Kircher
Service Manager
Sales
Jim Wagstaff
Sales Professional
Keith Boerding
Sales Professional
Mike Geraghty
Sales Professional
Cory Pupillo
Sales Professional
Tim Stewart
Commercial Account Manager
Howard Wood
CX Advisor
Tony Pizzella
Sales Professional
Blake Balkenbush
Sales Professional
Chad Morber
Sales Professional
Amanda Saggio
Sales Professional
Matthew Wymer
Porter
Dylan Moody
Sales Professional
Josh Marshall
Porter
Service
Brett Mathis
Service Advisor
Michael Sensmeyer
Service Advisor
Doug Bauer
Service Advisor
Neal Watson
MOBILE Service Advisor
Sydney Smith
Customer Relations
Gary McWilliams
Service Advisor
Jon Fletcher
Service Advisor
Greg Early
Pre-Owned Vehicle Technician
Joe Glosemeyer
Technician
Mike Hamilton
Technician
Martin Folk
Porter
Bill Hubble
Porter
Jim McConnell
Technician
Corey Polston
Technician
Timothy Hood
Technician
Antonio Bernal
Technician
Jordan Kendall
Technician
Cody Stefanus
Technician
Leo Bernal
Technician
Chad Conover
Technician
Jon Ventimiglia
Porter
John Wise
Technician
Ron Wohlstadter
Technician
Chris Davinroy
Service Dispatcher
Dustin Dews
Technician
Jacky Elliott
Service Scheduling Coordinator
Stacey Krafft
Service Scheduling Coordinator
Richard Lambert
Shuttle Driver
Joe Schmelzle
Shuttle Driver
Faith Jokerst
Rental Agent
Chris Maclin
Porter
Noah Schmidt
Express Technician
Aaron Kollack
Technician
Greg Myers
Technician
Tim Nobles
Technician
Russ Rensing
Technician
Sergio Villanueva
Technician
Finance
Jeff Farrah
Finance Manager
Darrell Burton
Finance Manager
Parts
Mark Erickson
Wholesale Parts Consultant
Gary Ray
Parts Consultant
John Raster
Parts Consultant
Don Andracsek
Parts Consultant
Tom Schilling
Wholesale Parts Consultant
Terry Konkel
Parts Consultant
Ronald Laurent
Parts Consultant
Timothy Foster
Warehouseman
Dale Gurlen
Parts Delivery Driver
Andy McBride
Inventory Manager/ E-Commerce
Bob Sanders
Parts Delivery Driver
Glen Stute
Parts Delivery Driver
Tom Dapron
Parts Delivery Driver
Jeff Moll
Wholesale Parts Consultant
Dave Tucker
Warehouseman
Brant Watson
Parts Driver
Administration
Sandy Seward
Office Assistant
Joanne Delaney
Biller
Teresa Farris
Office Manager
Kathy Deatherage
Accounts Payable
Melissa Duncan
Accounts Receivable
Patty Oswald
Office Assistant
Justin Lombard
Sales Manager
May 16, 2022
Dealer prep wasn’t what I expected truck, windshield
Dealer prep wasn’t what I expected truck, windshield could have been cleaner. Cory actually cleaned some bed liner overspray which I have now found more.
May 15, 2022
It was implied during the purchase discussion with the
It was implied during the purchase discussion with the salesperson and the final financing discussions that the "administrative fee" was required for processing paperwork with the State of Missouri. After reading my contract a day or two later, I see this isn't so and it says so in a disclaimer. lesson learned on my part for not reading all the fine print in the interest of moving things along. Also, the lien release on the vehicle I purchased was not included in my paperwork, so I had to make a trip back to the dealership and wait for it to be faxed over.
May 14, 2022
We had to wait awhile to get the car we wanted, but once
We had to wait awhile to get the car we wanted, but once it was in everyone made the process as smooth as possible.
Apr 30, 2022
Overall,good service.
Overall,good service. Only problem was the lien release on the vehicle I purchased was not included in the paperwork. Had to return to the dealer to get it.
Apr 30, 2022
This dealership was great to work with!
This dealership was great to work with! All the staff members that I met were very pleasurable and helpful.
Jim Wagstaff
Sales Professional
May 27, 2022
The salesman and financial manager were so easy to work
The salesman and financial manager were so easy to work with. I would definitely refer friends and family to Sunset Gord.
May 27, 2022
I thought John was very friendly and helpful.
I thought John was very friendly and helpful. I definitely would refer John to anyone looking for new car
May 27, 2022
My experience at Sunset Ford was amazing!
My experience at Sunset Ford was amazing! Jim was so attentive and truly sold us the best car that we needed. Definitely will recommend sunset Ford and Jim to everyone.
May 26, 2022
My purchase from Sunset Ford was handled by Jim Wagstaff.
My purchase from Sunset Ford was handled by Jim Wagstaff. I made this purchase from almost 400 miles away via emails, phone conversations and overnight deliveries. Throughout the process, Jim was very easy to talk to and deal with. The only issues with this purchase was delivery of the truck which was no fault of the dealership or Jim. We both learned a lesson on that subject. My bottom line is despite the miles separating me from that dealership, I wouldn't hesitate to buy from the dealership or Jim again.
May 21, 2022
They were very friendly, easy to work with and very
They were very friendly, easy to work with and very knowledgeable about every question I threw at them!
Keith Boerding
Sales Professional
May 26, 2022
Keith was incredibly helpful!
Keith was incredibly helpful! It was an extremely relaxed atmosphere working with him, and I never felt pressured to go forward on anything I was not completely comfortable with. I felt like my best interest was always his top priority.
May 20, 2022
Very helpful friendly and he makes sure you are happy
Very helpful friendly and he makes sure you are happy with the car you picked out .Also he does whatever it takes to make sure you are satisfied.
May 15, 2022
Keith was probably at the point fo getting annoyed but he
Keith was probably at the point fo getting annoyed but he stuck through and helped me every step of the way buying my first truck. Awesome job
Apr 19, 2022
This is the third car I have purchased from some set
This is the third car I have purchased from some set forth. Not pushy. Quick transaction. In and out relatively quickly.
Apr 15, 2022
He was amazing and very helpful and very honest.
He was amazing and very helpful and very honest. It was a very amazing experience and it went very quick and fast!!
Mike Geraghty
Sales Professional
May 20, 2022
Very helpful friendly and he makes sure you are happy
Very helpful friendly and he makes sure you are happy with the car you picked out .Also he does whatever it takes to make sure you are satisfied.
May 15, 2022
It was implied during the purchase discussion with the
It was implied during the purchase discussion with the salesperson and the final financing discussions that the "administrative fee" was required for processing paperwork with the State of Missouri. After reading my contract a day or two later, I see this isn't so and it says so in a disclaimer. lesson learned on my part for not reading all the fine print in the interest of moving things along. Also, the lien release on the vehicle I purchased was not included in my paperwork, so I had to make a trip back to the dealership and wait for it to be faxed over.
May 14, 2022
The experience was very good and the guys were helpful
The experience was very good and the guys were helpful and nice. I recommend this place
May 10, 2022
The whole dealership has a very laid back, no pressure
The whole dealership has a very laid back, no pressure attitude. I didn’t feel like anyone was trying to upsell items I didn’t want. They also gave me a very fair price for my trade in. I would definitely recommend this dealership for anyone looking for a new or used vehicle.
May 09, 2022
Mike was very knowledgeable and went the extra mile to
Mike was very knowledgeable and went the extra mile to find the right vehicle for me.
Cory Pupillo
Sales Professional
May 27, 2022
Great experience overall.
Great experience overall. I knew what I wanted when going into the dealership. I ended up needing to order the vehicle that checked all the boxes and I wasn't pushed into buying a car that I really didn't want or adding stuff onto the one I ordered that I didn't want or need either. Highly recommend Cory to anyone shopping for a new vehicle.
May 26, 2022
I ordered my F-250 while I was deployed in the Middle
I ordered my F-250 while I was deployed in the Middle East and Cory Pupillo was very helpful in facilitating my order.
May 20, 2022
Very helpful friendly and he makes sure you are happy
Very helpful friendly and he makes sure you are happy with the car you picked out .Also he does whatever it takes to make sure you are satisfied.
May 16, 2022
Dealer prep wasn’t what I expected truck, windshield
Dealer prep wasn’t what I expected truck, windshield could have been cleaner. Cory actually cleaned some bed liner overspray which I have now found more.
May 16, 2022
Not my first vehicle purchased here .
Not my first vehicle purchased here . As always Sunset Ford is a first class car store. Feel very good about my purchase here . Thanks
Tim Stewart
Commercial Account Manager
May 20, 2022
Very helpful friendly and he makes sure you are happy
Very helpful friendly and he makes sure you are happy with the car you picked out .Also he does whatever it takes to make sure you are satisfied.
May 17, 2022
Tim made the process of ordering my super duty painless.
Tim made the process of ordering my super duty painless. He explained all the trim packages and what options came with each. He was very prompt in answering questions and keeping me updated with my build. When I need another super duty or Ford vehicle I will be back! Thanks Tim
May 15, 2022
Professional and easy to deal with.
Professional and easy to deal with. The only issue I had is we had to wait almost an hour when purchasing the vehicle. When we finally saw the person to finish the paperwork it took all of three minutes! Why couldn't the gentleman left the people he was working with for those three minutes and tended to us?
May 14, 2022
Honest and helpful.
Honest and helpful. Salesperson went over everything regarding the vehicle including technology. Fourth vehicle we've purchased there.
May 09, 2022
My experience at sunset ford was fantastic!
My experience at sunset ford was fantastic! Tim is an amazing salesman and I would recommend anyone to him
Larry Sidberry
Sales Manager
May 09, 2022
Our experience at Sunset Ford and Jim Wagstaff was great.
Our experience at Sunset Ford and Jim Wagstaff was great. He was always available to answer questions and was so patient as we waited for our Ford Bronco to arrive. Seven months later we were treated great as the purchase was finalized and they kept their promise on everything. We will definitely be a repeat customer.
Mar 12, 2022
Dealership experience was great from order to delivery.
Dealership experience was great from order to delivery. Even with chip delays, Tim was always very forthcoming and helpful in getting as much information as possible throughout the whole process. He was very thorough and always available. Delivery and financing went smoothly and were very helpful in explaining everything. Excited to be in my new Mach-e. Everyone at Sunset Ford were very friendly and helpful.
Mar 08, 2022
Great experience.
Great experience. Larry Sidberry & I go way back, about two windstars, and 4 Ecapes ago. Will be back - keep up the good work.
Feb 12, 2022
We always go to Sunset Ford and have been buying cars...
We always go to Sunset Ford and have been buying cars there for over 25 years.
Feb 09, 2022
Mike and the whole team were outstanding! Always upfront,...
Mike and the whole team were outstanding! Always upfront, honest and made the whole experience and wait for my new Bronco well worth it!
Brett Mathis
Service Advisor
May 25, 2022
Excellent knowledgeable staff that knew what they were
Excellent knowledgeable staff that knew what they were doing was very pleased with the entire service experience
May 18, 2022
Great service.
Great service. Took care of my flat tire in a short period of time. Appreciate Brett Mathis being there for me.
May 15, 2022
I have always been treated with respect and honest
I have always been treated with respect and honest answers to questions. Over the years Sunset Ford has earned my trust and I will continue to be a loyal customer for sales and service.
May 12, 2022
Great customer service.
Great customer service. They explained everything they were going to do. Will definitely return to this dealership in the future. Brett Mathis is an asset to the service department.
May 11, 2022
Great customer service.
Great customer service. Very helpful Parts, service and sales departments always willing to take the best care possible. Thank you for all the hard work and making sure we are safe and happy with our vehicles.
Howard Wood
CX Advisor
May 20, 2022
Very helpful friendly and he makes sure you are happy
Very helpful friendly and he makes sure you are happy with the car you picked out .Also he does whatever it takes to make sure you are satisfied.
May 15, 2022
I have already completed a survey please quit sending me
I have already completed a survey please quit sending me more to complete what’s your problem
May 13, 2022
They went above and beyond to make sure I was satisfied
They went above and beyond to make sure I was satisfied with the whole transaction
Mar 06, 2022
poor service and no support after the sale.
poor service and no support after the sale. they just want to sell vehicles and forget you!!!
Feb 17, 2022
Extremely friendly and helpful!
Extremely friendly and helpful! Very knowledgeable of their products and your needs! Super fast in and out they were ready to go and get me on my way!
Tony Pizzella
Sales Professional
May 24, 2022
Everything was professional from beginning to end.
Everything was professional from beginning to end. Sunset is the only dealership we will be doing business with.
May 19, 2022
Tony Pizzella was great to work with.
Tony Pizzella was great to work with. He made sure to make sure that everything went smoothly. Thanks Tony
May 17, 2022
I have bought now 7 vehicles from Sunset and as expected
I have bought now 7 vehicles from Sunset and as expected Tony made the process as easy as it could be. Communication was on point from tony the whole step of the process. Tony emulates the culture that Sunset as set for all the employees. They really make you feel like family!!!
May 15, 2022
Excellent service things were explained where I could
Excellent service things were explained where I could understand them . When one person was not there another helped me.
May 03, 2022
Fast easy sale with great communication from Tony.
Fast easy sale with great communication from Tony. Every step was verbal and the paperwork went smooth as it should have been expected.
Michael Sensmeyer
Service Advisor
May 20, 2022
Everyone I talked to was very nice and more than willing
Everyone I talked to was very nice and more than willing to answer any questions and help you out.
May 16, 2022
The staff here is awesome!
The staff here is awesome! I have my vehicle serviced here routinely, I experienced only one subpar check but that was remedied by the manager. I feel like this is my home base when it comes to service! Trust and reliability goes a long way! Keep up the great service!
May 15, 2022
I have always been treated with respect and honest
I have always been treated with respect and honest answers to questions. Over the years Sunset Ford has earned my trust and I will continue to be a loyal customer for sales and service.
May 04, 2022
Great service work.
Great service work. Gets my fleet serviced in a reasonable time. Continue to have my fleet serviced there.
Apr 28, 2022
Dropped of my truck and they took care of the service.
Dropped of my truck and they took care of the service. Very easy to deal with.
Doug Bauer
Service Advisor
May 26, 2022
I will not go back to this dealer customer service is
I will not go back to this dealer customer service is terrible. Will not recommend to anyone.
May 25, 2022
Quickly handled my request gave update on what
Quickly handled my request gave update on what maintenance required. They were up to date on.my car history .
May 25, 2022
They are very polite and helpful in treating the customer
They are very polite and helpful in treating the customer the way they should be treated.
May 25, 2022
Excellent knowledgeable staff that knew what they were
Excellent knowledgeable staff that knew what they were doing was very pleased with the entire service experience
May 20, 2022
I was greeted as I walked in and was told I would be out
I was greeted as I walked in and was told I would be out in an hour. I was there less than an hour. The service man was courteous and friendly. I couldn’t ask for more. I really like taking my Ford to Sunset.
Jennifer Hall
Service Director
May 16, 2022
Great service.
Great service. They were able to help me with a rental while my vehicle was being repaired.
May 14, 2022
Faith was awesome!
Faith was awesome! She communicated updates throughout the process, she was not the assigned service writer but still made sure I was aware of what was going on during my repairs and was very friendly!
Apr 13, 2022
Everyone was really easy to work with and was able to get
Everyone was really easy to work with and was able to get me what I wanted
Apr 01, 2022
I have never had a bad experience here, the recent
I have never had a bad experience here, the recent service I had went as quickly as possible and everything is ruining smooth again
Mar 06, 2022
poor service and no support after the sale.
poor service and no support after the sale. they just want to sell vehicles and forget you!!!
Justin Heutel
GM / Parts, Service & Body Shop Director
Apr 20, 2022
Everyone my wife and I dealt with made us feel
Everyone my wife and I dealt with made us feel rite at home . It was a no pressure experience . I would recommend Sunset Ford to my friends and relatives .
Apr 04, 2022
Awesome.
Awesome. Everyone is always fantastic to work with and the facility is so clean! Love Sunset Ford!
Mar 12, 2022
Brett always takes care of our truck and suv.
Brett always takes care of our truck and suv. Sunset is our go-to dealership.
Feb 05, 2022
Very professional and knowledgeable about the vehicle....
Very professional and knowledgeable about the vehicle. Egotisms we’re we’re fast and so was the finance guy Justin.
Jan 31, 2022
Fantastic dealership and gives a great experience...
Fantastic dealership and gives a great experience overall. The staff works with you and is very knowledgeable.
Neal Watson
MOBILE Service Advisor
May 26, 2022
I will not go back to this dealer customer service is
I will not go back to this dealer customer service is terrible. Will not recommend to anyone.
May 24, 2022
The personal attention Neal provided to get parts, line
The personal attention Neal provided to get parts, line up my appointment and follow up with me is why I return.
May 24, 2022
Neal and the service team were great.
Neal and the service team were great. They overcame some hurdles and made our experience.
May 18, 2022
Dropped my vehicle off because my window was stuck open
Dropped my vehicle off because my window was stuck open when they said it would be a couple days. Over 1 week passed and nobody called to update me, and didn't seem to care about my situation.
May 10, 2022
Great service that you can count on.
Great service that you can count on. Everyone was more then willing to assist me.
Jeff Farrah
Finance Manager
May 23, 2022
Chad and his crew worked really hard for me to purchase
Chad and his crew worked really hard for me to purchase my new toy I’m so thankful for have Chad and sunset dealership may god bless
May 16, 2022
Not my first vehicle purchased here .
Not my first vehicle purchased here . As always Sunset Ford is a first class car store. Feel very good about my purchase here . Thanks
May 15, 2022
Salesman and finance guy were nice but felt the manager
Salesman and finance guy were nice but felt the manager didn’t work with us much and I waited nearly an hour after payment for the car to be ready.
May 14, 2022
My salesman “Blake “ was very courteous, very
My salesman “Blake “ was very courteous, very knowledgeable, and considerate. I would recommend him to anyone who wants to shop there
May 14, 2022
The experience was very good and the guys were helpful
The experience was very good and the guys were helpful and nice. I recommend this place
Pete Heutel
General Manager / Sales & Finance
Apr 04, 2022
Awesome.
Awesome. Everyone is always fantastic to work with and the facility is so clean! Love Sunset Ford!
Mar 12, 2022
Brett always takes care of our truck and suv.
Brett always takes care of our truck and suv. Sunset is our go-to dealership.
Jan 31, 2022
Fantastic dealership and gives a great experience...
Fantastic dealership and gives a great experience overall. The staff works with you and is very knowledgeable.
Dec 23, 2021
Friendly, quick, fair price and very professional. And...
Friendly, quick, fair price and very professional. And best of all, the car and engine compartment was clean in the end.
Dec 09, 2021
Awesome experience, highly recommend Sunset Ford and...
Awesome experience, highly recommend Sunset Ford and their staff is extremely pleasant and knowledgeable. Tony was fantastic.
Blake Balkenbush
Sales Professional
May 20, 2022
Very helpful friendly and he makes sure you are happy
Very helpful friendly and he makes sure you are happy with the car you picked out .Also he does whatever it takes to make sure you are satisfied.
May 14, 2022
My salesman “Blake “ was very courteous, very
My salesman “Blake “ was very courteous, very knowledgeable, and considerate. I would recommend him to anyone who wants to shop there
May 14, 2022
We had to wait awhile to get the car we wanted, but once
We had to wait awhile to get the car we wanted, but once it was in everyone made the process as smooth as possible.
Apr 12, 2022
Very helpful and polite .
Very helpful and polite .they even held the car I was interested in til I arrived at the dealership from out of town.great service
Mar 31, 2022
The salesmen listen when you tell them what you want and
The salesmen listen when you tell them what you want and show you exactly what you want to see. They only suggest something else if you can’t find what you are looking for and were never pushy. What I was shown worked out even better than what I was looking for. Everything was in the price range I asked for.
Chad Morber
Sales Professional
May 26, 2022
Chad was extremely chill, and super helpful during the
Chad was extremely chill, and super helpful during the car buying process. This being my first car I’m gonna remember this for awhile. Thanks Chad!
May 23, 2022
Chad and his crew worked really hard for me to purchase
Chad and his crew worked really hard for me to purchase my new toy I’m so thankful for have Chad and sunset dealership may god bless
May 15, 2022
Professional and easy to deal with.
Professional and easy to deal with. The only issue I had is we had to wait almost an hour when purchasing the vehicle. When we finally saw the person to finish the paperwork it took all of three minutes! Why couldn't the gentleman left the people he was working with for those three minutes and tended to us?
Apr 14, 2022
No-pressure, didn't feel rushed Trustworthy They
No-pressure, didn't feel rushed Trustworthy They listened to me Great place with great people
Apr 12, 2022
Very helpful and polite .
Very helpful and polite .they even held the car I was interested in til I arrived at the dealership from out of town.great service
Sydney Smith
Customer Relations
May 11, 2022
Great customer service.
Great customer service. Very helpful Parts, service and sales departments always willing to take the best care possible. Thank you for all the hard work and making sure we are safe and happy with our vehicles.
May 10, 2022
Great service that you can count on.
Great service that you can count on. Everyone was more then willing to assist me.
Mar 24, 2022
Work was well done, and they made the experience
Work was well done, and they made the experience excellent. Loaner car was also excellent.
Mar 19, 2022
Brett, Sydney, and Stacey were easy to work with and made
Brett, Sydney, and Stacey were easy to work with and made everything very quick. When service, body work, or maintenance are needed, I highly recommend these 3 and sunset ford. It was clean, easy to navigate, and everyone was smiling.
Mar 18, 2022
Always courteous, friendly and helpful!
Always courteous, friendly and helpful! Wait time for appointment was very reasonable and loved that my work was dine in one day@
Darrell Burton
Finance Manager
May 27, 2022
The salesman and financial manager were so easy to work
The salesman and financial manager were so easy to work with. I would definitely refer friends and family to Sunset Gord.
May 27, 2022
My experience at Sunset Ford was amazing!
My experience at Sunset Ford was amazing! Jim was so attentive and truly sold us the best car that we needed. Definitely will recommend sunset Ford and Jim to everyone.
May 27, 2022
Great experience overall.
Great experience overall. I knew what I wanted when going into the dealership. I ended up needing to order the vehicle that checked all the boxes and I wasn't pushed into buying a car that I really didn't want or adding stuff onto the one I ordered that I didn't want or need either. Highly recommend Cory to anyone shopping for a new vehicle.
May 26, 2022
I ordered my F-250 while I was deployed in the Middle
I ordered my F-250 while I was deployed in the Middle East and Cory Pupillo was very helpful in facilitating my order.
May 26, 2022
Keith was incredibly helpful!
Keith was incredibly helpful! It was an extremely relaxed atmosphere working with him, and I never felt pressured to go forward on anything I was not completely comfortable with. I felt like my best interest was always his top priority.
Clinton Sowards
Used Vehicle Director
May 10, 2022
The whole dealership has a very laid back, no pressure
The whole dealership has a very laid back, no pressure attitude. I didn’t feel like anyone was trying to upsell items I didn’t want. They also gave me a very fair price for my trade in. I would definitely recommend this dealership for anyone looking for a new or used vehicle.
Apr 14, 2022
I just want to say a HUGE thank you to Mike for helping
I just want to say a HUGE thank you to Mike for helping me find a great new car that’s perfect for my family!
Apr 01, 2022
We had an amazing experience at Sunset Ford.
We had an amazing experience at Sunset Ford. They went above and beyond to help me get the car of my dreams. I will definitely return in the future and refer friends and family to them.
Mar 15, 2022
Everyone was very helpful and even stayed after hours to
Everyone was very helpful and even stayed after hours to help get me the best deal!
Feb 15, 2022
Sunset and Mike were great to work with. Great experience...
Sunset and Mike were great to work with. Great experience and would highly recommend to anyone looking for a vehicle!
Gary McWilliams
Service Advisor
May 25, 2022
Quickly handled my request gave update on what
Quickly handled my request gave update on what maintenance required. They were up to date on.my car history .
May 25, 2022
They are very polite and helpful in treating the customer
They are very polite and helpful in treating the customer the way they should be treated.
May 24, 2022
waiting room was nice, service charge was reasonable and
waiting room was nice, service charge was reasonable and staff was friendly. what else do you need me to type.
May 21, 2022
Not having the staff to answer calls, was on hold for 5
Not having the staff to answer calls, was on hold for 5 minutes every time I called
May 19, 2022
Shorted me 2 quarts of oil, put in 13 qts instead of 15
Shorted me 2 quarts of oil, put in 13 qts instead of 15 and put 10W30 when service writer, Gary McWilliams was told that I wanted 15W40.
Jon Fletcher
Service Advisor
May 26, 2022
Job was done professional.
Job was done professional. Paperwork messed up! Answers was sketchy when asked about mistakes in rating my battery. Had to press issue and still don’t think I have the right answers.
May 26, 2022
Excellent service and knowledge, clean and professional.
Excellent service and knowledge, clean and professional. They fixed my vehicle after a squirrel ate the wiring!
May 26, 2022
They did the work as requested, no issues, professional.
They did the work as requested, no issues, professional. The process of dropping off the vehicle, very nice.
May 15, 2022
I have always been treated with respect and honest
I have always been treated with respect and honest answers to questions. Over the years Sunset Ford has earned my trust and I will continue to be a loyal customer for sales and service.
May 13, 2022
Pleasant employees promised car would be finished today
Pleasant employees promised car would be finished today and it was plus shuttle service a big plus,you've earned my business also service writer was top notch
Brian Noeth
Parts Manager
Mar 20, 2022
Jim Wagstaff was fantastic to deal with and financing was
Jim Wagstaff was fantastic to deal with and financing was quick and easy. Found exactly what we wanted on website. Contacted by email set up test drive. Best car buying experience ever.
Mar 12, 2022
Jim Wagstaff was fantastic to deal with from the first
Jim Wagstaff was fantastic to deal with from the first email. Very upfront about any issues with the vehicle. Great price!!! Jeff with finance was super and informative. We got exactly the vehicle we wanted and again Great price! Highly recommend this dealership. Truly a stress free experience. Thank you Jim Wagstaff and Jeff Farrah!
Jan 31, 2022
Fantastic dealership and gives a great experience...
Fantastic dealership and gives a great experience overall. The staff works with you and is very knowledgeable.
May 29, 2021
As always, everyone was great. Brett did a wonderful job...
As always, everyone was great. Brett did a wonderful job helping us with the leveling kit and new tires. The truck looks so awesome! Thanks a ton!
May 17, 2021
i have dealt with this company for over 40 years and have...
i have dealt with this company for over 40 years and have never had a problem to go somewhere else! Kudos to the friendly staff thats running now!
Amanda Saggio
Sales Professional
May 20, 2022
Very helpful friendly and he makes sure you are happy
Very helpful friendly and he makes sure you are happy with the car you picked out .Also he does whatever it takes to make sure you are satisfied.
May 15, 2022
It was implied during the purchase discussion with the
It was implied during the purchase discussion with the salesperson and the final financing discussions that the "administrative fee" was required for processing paperwork with the State of Missouri. After reading my contract a day or two later, I see this isn't so and it says so in a disclaimer. lesson learned on my part for not reading all the fine print in the interest of moving things along. Also, the lien release on the vehicle I purchased was not included in my paperwork, so I had to make a trip back to the dealership and wait for it to be faxed over.
May 14, 2022
Honest and helpful.
Honest and helpful. Salesperson went over everything regarding the vehicle including technology. Fourth vehicle we've purchased there.
Apr 30, 2022
Overall,good service.
Overall,good service. Only problem was the lien release on the vehicle I purchased was not included in the paperwork. Had to return to the dealer to get it.
Apr 30, 2022
Loved working with ford and Amanda was great she did
Loved working with ford and Amanda was great she did everything to insure I was happy with my car and the process. Even though we had to wait for them to do a recall on my suv it got done and I was able to leave with my car the same day.
Greg Early
Pre-Owned Vehicle Technician
May 14, 2022
We were seen at a reasonable time and the price was less
We were seen at a reasonable time and the price was less than we anticipated
May 12, 2022
Everything went well, the job was done timely, everyone
Everything went well, the job was done timely, everyone was very friendly, job looks good.
May 11, 2022
Great customer service.
Great customer service. Very helpful Parts, service and sales departments always willing to take the best care possible. Thank you for all the hard work and making sure we are safe and happy with our vehicles.
Feb 16, 2022
Took my suv in for an oil change and the process went...
Took my suv in for an oil change and the process went very smoothly. Everything was explained and all of my questions were answered.
Jan 05, 2022
Everyone was very nice. Waiting was clean. The service...
Everyone was very nice. Waiting was clean. The service was quicker than we anticipated. Overall, it was a good ex.
Joe Glosemeyer
Technician
Feb 16, 2022
Took my suv in for an oil change and the process went...
Took my suv in for an oil change and the process went very smoothly. Everything was explained and all of my questions were answered.
Jan 05, 2022
Everyone was very nice. Waiting was clean. The service...
Everyone was very nice. Waiting was clean. The service was quicker than we anticipated. Overall, it was a good ex.
Dec 29, 2021
The guys at Sunset go above and beyond, brought our car...
The guys at Sunset go above and beyond, brought our car in for one issue and they discovered a different but related issue. They took care of it right away.
Oct 07, 2021
Kept me informed about the progress on my truck and price...
Kept me informed about the progress on my truck and price was affordable, knowledgeable and professional.
Sep 18, 2021
It is a great and nice dealership full of great people...
It is a great and nice dealership full of great people thank you to all the workers
Mike Hamilton
Technician
May 11, 2022
Great customer service.
Great customer service. Very helpful Parts, service and sales departments always willing to take the best care possible. Thank you for all the hard work and making sure we are safe and happy with our vehicles.
Jan 28, 2022
I like Mike, he is so nice, always smiling! He listened...
I like Mike, he is so nice, always smiling! He listened to me patiently, explaining everything, and, after I left my car at the shop, he called me periodically letting me know the progress of the service. Mike is the best!
Jan 05, 2022
Everyone was very nice. Waiting was clean. The service...
Everyone was very nice. Waiting was clean. The service was quicker than we anticipated. Overall, it was a good ex.
Oct 07, 2021
Great service! Had my escape in for mechanical issues...
Great service! Had my escape in for mechanical issues after my accident and they were very helpful and genuine. Gave me a rental car for a few weeks which I thought was very convenient it was all on site. 5 star experience!!
Oct 06, 2021
Polite, helpful and friendly service department. Changed...
Polite, helpful and friendly service department. Changed my drop off appointment at my request- got it done while I waited!
Martin Folk
Porter
May 05, 2022
Service was good after the initial date of we can do it
Service was good after the initial date of we can do it in October. All great after Judson stepped in to get a new date N foo
Jan 05, 2022
Everyone was very nice. Waiting was clean. The service...
Everyone was very nice. Waiting was clean. The service was quicker than we anticipated. Overall, it was a good ex.
Sep 18, 2021
It is a great and nice dealership full of great people...
It is a great and nice dealership full of great people thank you to all the workers
Jul 17, 2021
Everyone was very nice, from setting up my rental car,...
Everyone was very nice, from setting up my rental car, rental co. picked me up, fixed my cars problems, car was clean, and got to leave rental car at shop when work was done! Very good service!
Apr 17, 2021
I was pleased with how quickly Mike Wilhite got my car in...
I was pleased with how quickly Mike Wilhite got my car in for service I believe the service work was done to what Ford calls for, for this type of service work. I am unhappy with certain controls of my car that were moved. The seat was lowered and the back rest moved and I feel that the tech only had to move the seat forward and back to operate the vehicle. Not sure if the lights had to be checked but the knob was not put back to where the lights turn on when it starts to get dark outside. The radio screen was changed and the volume was louder. Hopefully the tech sanitized the vehicle when done. I hope the tech drove the speed limit on the test drive. Overall the tech work could’ve been better but the service writer deserves a perfect service score for customer service.
Bill Hubble
Porter
Feb 18, 2022
My truck battery went belly up in the early morning.
My truck battery went belly up in the early morning. I called to see if I could get in for a battery swap ASAP. The service center was very professional in getting me in, serviced and back on the road with a fresh power source. All is good.
Jan 05, 2022
Everyone was very nice. Waiting was clean. The service...
Everyone was very nice. Waiting was clean. The service was quicker than we anticipated. Overall, it was a good ex.
Dec 23, 2021
Friendly, quick, fair price and very professional. And...
Friendly, quick, fair price and very professional. And best of all, the car and engine compartment was clean in the end.
Aug 01, 2021
Professional Service Staff. Many with years of...
Professional Service Staff. Many with years of experience. Confidence in what they say. Vehicle is always clean as it was when I dropped off for maintenance. Service management also found an open recall and completed the operation without having to return later. Johnny on the spot.
Mar 10, 2021
Mike wilhite was superb throughout whole experience. He...
Mike wilhite was superb throughout whole experience. He kept me up to date on part order and handled everything very professionally. Would highly recommend Sunset for all your auto needs
Mark Erickson
Wholesale Parts Consultant
Apr 22, 2022
They went over and above to help me out with an
They went over and above to help me out with an unexpected flat tire replaced while we were on our cross country vacation.
Mar 09, 2022
Tim and Larry make car buying fun and comfortable.
Tim and Larry make car buying fun and comfortable. Why go anywhere else !! Don’t close the deal till Sunset. Big Thanx to the Heutels and Larry Sidberry. Liked the experience so much I ordered a second truck too.
Sep 12, 2021
Once again, thank you Mark. I really appreciate you...
Once again, thank you Mark. I really appreciate you taking the time to show me how to order parts online from Sunset's website. Part ordered arrived on time and got a call when it got to the dealer.
Jul 21, 2021
I was amazed at how friendly everyone was; considering...
I was amazed at how friendly everyone was; considering how busy you were. (I hope all your employees several breaks during the day considering when they work it is nonstop.)
Apr 08, 2021
As a Fleet customer and a personal customer I couldn't...
As a Fleet customer and a personal customer I couldn't ask for a better dealership to work with! The only place I buy cars and trucks!
Gary Ray
Parts Consultant
May 16, 2022
The staff here is awesome!
The staff here is awesome! I have my vehicle serviced here routinely, I experienced only one subpar check but that was remedied by the manager. I feel like this is my home base when it comes to service! Trust and reliability goes a long way! Keep up the great service!
Mar 07, 2022
I can’t say enough good words about the Service and parts
I can’t say enough good words about the Service and parts department at SUNSET Ford! My recent Two visits there have been nothing but first rate. Will keep coming back for my future maintenance on both my Ford vehicles.
Sep 02, 2021
Great service and took care of all my needs. Definitely...
Great service and took care of all my needs. Definitely an A+ I even take my Chevrolets there to get serviced. Mike Wilhite is a great service advisor.
Aug 09, 2021
Sunset Ford has always made the effort to make sure my...
Sunset Ford has always made the effort to make sure my car needs we’re always taken care of in the best and possible way. I suggest people call and give them a chance to help you.
Apr 08, 2021
As a Fleet customer and a personal customer I couldn't...
As a Fleet customer and a personal customer I couldn't ask for a better dealership to work with! The only place I buy cars and trucks!
Jim McConnell
Technician
Aug 01, 2021
Professional Service Staff. Many with years of...
Professional Service Staff. Many with years of experience. Confidence in what they say. Vehicle is always clean as it was when I dropped off for maintenance. Service management also found an open recall and completed the operation without having to return later. Johnny on the spot.