Staff

Management

Justin Lombard

Justin Lombard

Sales Manager
642 Reviews
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Larry Sidberry

Larry Sidberry

Sales Manager
305 Reviews
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Jenn Hall

Jenn Hall

Service Director
106 Reviews
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Justin Heutel

Justin Heutel

GM / Parts, Service & Body Shop Director
92 Reviews
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Pete Heutel

Pete Heutel

General Manager / Sales & Finance
78 Reviews
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Clinton Sowards

Clinton Sowards

Sales Manager
50 Reviews
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Brian Noeth

Brian Noeth

Parts Manager
25 Reviews
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Nick Ellison

Nick Ellison

Service Manager
4 Reviews
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Sales

Jim Wagstaff

Jim Wagstaff

Sales Professional

Certified
494 Reviews
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Mike Geraghty

Mike Geraghty

Sales Professional

Certified
476 Reviews
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Keith Boerding

Keith Boerding

Sales Professional

Certified
462 Reviews
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Cory Pupillo

Cory Pupillo

Sales Professional
431 Reviews
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Tim Stewart

Tim Stewart

Commercial Account Manager

Certified
390 Reviews
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Tony Pizzella

Tony Pizzella

Sales Professional

Certified
299 Reviews
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Chad Morber

Chad Morber

Sales Professional

Certified
123 Reviews
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Daniel Johannessen

Daniel Johannessen

Sales Professional

Certified
81 Reviews
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Bradley Burke

Bradley Burke

Sales Professional

Certified
56 Reviews
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Edward McInerney

Edward McInerney

Sales consultant

Certified
34 Reviews
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Josh Marshall

Josh Marshall

Sales Assistant
13 Reviews
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Matthew Wymer

Matthew Wymer

Porter
8 Reviews
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Harper Lepage

Harper Lepage

Sales Porter
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Finance

Jeff Farrah

Jeff Farrah

Business Manager

Certified
370 Reviews
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Darrell Burton

Darrell Burton

Business Manager

Certified
307 Reviews
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Service

Brett Mathis

Brett Mathis

Service Advisor
353 Reviews
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Michael Sensmeyer

Michael Sensmeyer

Service Advisor
227 Reviews
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Neal Watson

Neal Watson

Fleet Service Advisor
101 Reviews
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Jordan Arendall

Jordan Arendall

Mobile Service Coordinator
81 Reviews
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Leah Hummell

Leah Hummell

Service Advisor
80 Reviews
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Greg Early

Greg Early

Technician
30 Reviews
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Mike Hamilton

Mike Hamilton

Technician
21 Reviews
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Memphis Brewington

Memphis Brewington

Transportation Coordinator
20 Reviews
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Chad Conover

Chad Conover

Technician
19 Reviews
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Corey Polston

Corey Polston

Technician
14 Reviews
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Mike Sowards

Mike Sowards

Service Advisor
14 Reviews
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Wyatt Cronk

Wyatt Cronk

Technician
13 Reviews
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Jim McConnell

Jim McConnell

Technician
12 Reviews
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Martin Folk

Martin Folk

Porter
11 Reviews
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Alyssia Griffith

Alyssia Griffith

Appointment Coordinator
11 Reviews
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Bill Hubble

Bill Hubble

Porter
11 Reviews
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Doug Fitzgerald

Doug Fitzgerald

Technician
10 Reviews
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Joe Schmelzle

Joe Schmelzle

Shuttle Driver
10 Reviews
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John Wise

John Wise

Technician
8 Reviews
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Timothy Hood

Timothy Hood

Technician
6 Reviews
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Jordan Kendall

Jordan Kendall

Technician
6 Reviews
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Thomas Childress

Thomas Childress

Service Advisor
1 Review
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Jud Kinde

Jud Kinde

Service Advisor
1 Review
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Austen Kuban

Austen Kuban

Technician
1 Review
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Dave Markland

Dave Markland

Shuttle Driver
1 Review
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Matt Rice

Matt Rice

Technician
1 Review
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Ed Venus

Ed Venus

Quality Control Manager
1 Review
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Sergio Villanueva

Sergio Villanueva

Technician
1 Review
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Jaynie Barber

Jaynie Barber

BDC
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Andrew Branca

Andrew Branca

Service Advisor
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Lucas Kenniston

Lucas Kenniston

Porter
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Tony Klote

Tony Klote

Shuttle Driver
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Russ Rensing

Russ Rensing

Technician
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Eric Washington

Eric Washington

Porter
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Parts

Gary Ray

Gary Ray

Parts Consultant
21 Reviews
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Don Andracsek

Don Andracsek

Parts Consultant
15 Reviews
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Mark Erickson

Mark Erickson

Wholesale Parts Consultant
14 Reviews
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John Raster

John Raster

Parts Consultant
11 Reviews
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Ronald Laurent

Ronald Laurent

Parts Consultant
4 Reviews
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Tom Schilling

Tom Schilling

Wholesale Parts Consultant
4 Reviews
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Terry Konkel

Terry Konkel

Parts Consultant
3 Reviews
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Tom Dapron

Tom Dapron

Parts Delivery Driver
2 Reviews
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Dale Gurlen

Dale Gurlen

Parts Delivery Driver
2 Reviews
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Mindy Lawrence

Mindy Lawrence

Wholesale Parts Consultant
2 Reviews
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Jeff Moll

Jeff Moll

Wholesale Parts Consultant
2 Reviews
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Paul Hurd

Paul Hurd

Wholesale Parts Consultant
1 Review
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Andy McBride

Andy McBride

Inventory Manager/ E-Commerce
1 Review
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Mike McMullin

Mike McMullin

Parts Driver
1 Review
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Glen Stute

Glen Stute

Parts Delivery Driver
1 Review
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Dave Tucker

Dave Tucker

Warehouseman
1 Review
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Tom Ernst

Tom Ernst

Parts Driver
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Tony Forcelledo

Tony Forcelledo

Parts Driver
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Scott Hirth

Scott Hirth

Warehouseman
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Bill Kersting

Bill Kersting

Parts Driver
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Robert Lonigro

Robert Lonigro

Parts Driver
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Jessica Perez

Jessica Perez

Parts Driver
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Chris Schildz

Chris Schildz

Driver
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Mike Smith

Mike Smith

Warehouseman
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Dareth Thorn

Dareth Thorn

Parts Administration
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Administration

Teresa Farris

Teresa Farris

Office Manager
5 Reviews
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Kathy Deatherage

Kathy Deatherage

Accounts Payable
3 Reviews
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Joanne Delaney

Joanne Delaney

Biller/Title Clerk
3 Reviews
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Patty Oswald

Patty Oswald

Office Assistant
1 Review
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Kim Douglass

Kim Douglass

HR/Payroll Administrator
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Carissa Laughlin

Carissa Laughlin

Biller/Title Clerk
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Justin Lombard

Justin Lombard

Sales Manager
Dealership Experience 12 years 1 months
Industry Experience 24 years
I live in St Louis city with my wife, two stepchildren, and two dogs. I have been with Sunset for 11 years and enjoy reading history, running, and playing tennis in my spare time.
Recent Reviews

Apr 21, 2025

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The dealership was terrific to work with.

The dealership was terrific to work with. They were personable, fast, and efficient. I would recommend them to any family or friend looking for a new vehicle.

Apr 15, 2025

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Dealer experience was easy and negotiations were

Dealer experience was easy and negotiations were thorough. The truck came with hail damage that the dealer had fixed quickly. Overall great experience and I would buy another truck from them again. A nice touch was they provided the invoice for the vehicle during negotiation for full transparency.

Apr 13, 2025

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Josh made the process of tradein and buy total easy.

Josh made the process of tradein and buy total easy. He was very kind and informative

Apr 07, 2025

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Love my Bronco!

Love my Bronco! This is my second vehicle purchased from Jim Wagstaff and Sunset Ford. They are the best! Easy to talk/work with and all the people are kind as well as helpful. Thanks again Jim

Mar 26, 2025

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SUNSET FORD has always been my husband Elmer Steffen Jr.

SUNSET FORD has always been my husband Elmer Steffen Jr.’s First Stop when shopping for a vehicle; actually purchased his Very First Used Car at SUNSET at the age of 16!! The Bronco Sport (Badlands) was probably his/our 4th or 5th vehicle purchase there, and our Sons have made vehicle purchases there along with father, Elmer Steffen Sr. Our young Salesman, Josh did a Good Job…being his FIRST New Vehicle Sale😊; but we were quite Disappointed with the Supervisor Sales Associate Josh was going Back and Forth with during Sale; didn’t appreciate his Pushiness, and know for a fact “Better Price Deal” could’ve/SHOULD’VE been Offered considering the LOYALTY my husband and family have Always given SUNSET FORD Dealership there in St. Louis, MO 🙁. My husband and family truly are True BLUE FORD Oval Men!! Thank You, Mrs. C. Steffen

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Jim Wagstaff

Jim Wagstaff

Sales Professional

494 Reviews
Certified
Contact Me
Dealership Experience 10 years 7 months
Industry Experience 10 years 7 months
Born and raised in St. Louis, a Mehlville H.S. graduate. I have a daughter and a step-daughter, and I'm a fan of all St. Louis sports and English Premier League soccer, particularly Tottenham Hotspur. Like any true Cardinals fan I also enjoy giving my wife grief for being a Cubs fan. Outside of work you can find me spending time with my family, remodeling our house, or playing golf. My favorite thing to do is to help people get into the vehicle they want or the vehicle that will fit all of their needs! I am passionate about my customers and because of this, many have become repeat, long-term members of the Sunset Ford family, because my service is top-notch. I take a lot of pride in my work, so if you are looking for a new vehicle, stop in and ask for me! You will have one of the best car buying experiences you’ve ever had.
Recent Reviews

Apr 11, 2025

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Jim was fantastic to work with, and the entire Sunset

Jim was fantastic to work with, and the entire Sunset Ford team was extremely professional. The transaction was low pressure and extremely transparent.

Apr 10, 2025

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Jim was friendly and helpful without being pushy.

Jim was friendly and helpful without being pushy. He answered all of our questions and gave us ample time to drive the car and make a decision. The finance and sales managers were equally as nice.

Apr 07, 2025

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Jim was a pleasure to work with.

Jim was a pleasure to work with. Made the process quick and easy! Appreciate his knowledge and experience

Apr 07, 2025

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Love my Bronco!

Love my Bronco! This is my second vehicle purchased from Jim Wagstaff and Sunset Ford. They are the best! Easy to talk/work with and all the people are kind as well as helpful. Thanks again Jim

Apr 04, 2025

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I had been car shopping for months and just wasn’t seeing

I had been car shopping for months and just wasn’t seeing anything that grabbed me, until the day i called Sunset Ford to inquire about a 2020 beauty I had seen on Sunset Ford website !!!, Dan and Jim invited me to the dealership. I couldn’t have imagined how well my meeting went, they made it so easy for me to purchase my 2020 Edge. I am still pinching 🤏 myself, it’s truly a dream come true. Thank you for making my car buying experience a very pleasurable one.

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Mike Geraghty

Mike Geraghty

Sales Professional

476 Reviews
Certified
Contact Me
Dealership Experience 17 years 4 months
Born and Raised: St. Louis MO Where did I go to High School: CBC High School Married: Two Boys : Blake 18 years old , Kyle 16 years old Hobbies : Golf & Fishing
Recent Reviews

Apr 10, 2025

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Supporting Sunset Ford in a new era!

Supporting Sunset Ford in a new era!! Great selection & supporting for a number of years.

Mar 29, 2025

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Very professional staff, never felt pressured.

Very professional staff, never felt pressured. Would absolutely recommend this dealership and Eddie as your salesman!

Mar 25, 2025

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Dan and Mike were very helpful and nice even got me to

Dan and Mike were very helpful and nice even got me to the price I was happy with. Will definitely be recommending SunsetFord to others.

Mar 24, 2025

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Uncle Mike was very upfront with the hail damage options

Uncle Mike was very upfront with the hail damage options on some of the vehicles. Always appreciate the help, Mike!

Mar 24, 2025

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Amazing customer service and staff.

Amazing customer service and staff. Always a great experience. I have and will continue to recommend Sunset Ford!

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Keith Boerding

Keith Boerding

Sales Professional

462 Reviews
Certified
Contact Me
Dealership Experience 35 years 11 months
I have been working for Sunset Auto Company since June of 1989 and was born and raised in St. Louis.
Recent Reviews

Apr 07, 2025

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The process was fast, easy and smooth.

The process was fast, easy and smooth. Questions were answered directly and no one was pushy or unwelcoming.

Mar 29, 2025

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Very professional staff, never felt pressured.

Very professional staff, never felt pressured. Would absolutely recommend this dealership and Eddie as your salesman!

Mar 24, 2025

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Always a great experience in both service and sales with

Always a great experience in both service and sales with the Sunset team. I always recommend them to neighbors shopping.

Mar 24, 2025

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Keith is amazing.

Keith is amazing. He zeroed in on what I was looking for and matched me with the right truck to fit my family’s needs. Thanks Keith and thanks Sunset Ford!

Mar 24, 2025

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Uncle Mike was very upfront with the hail damage options

Uncle Mike was very upfront with the hail damage options on some of the vehicles. Always appreciate the help, Mike!

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Cory Pupillo

Cory Pupillo

Sales Professional
Contact Me
Dealership Experience 12 years 4 months
Industry Experience 22 years 3 months
I am a St. Louis native who grew up in Kirkwood, Missouri. After graduating from Parkway South, I married my high school sweetheart Kelly Bovyn. We have been married for 25 years and currently reside in High Ridge, Missouri. I am also a proud father of two boys Antonio & Dominic. They keep me busy on the weekend playing soccer for Scott Gallagher, Fenton, and Northwest. My family and I are active members of St. Anthony’s parish and enjoy helping at fundraising opportunities.
Recent Reviews

Apr 18, 2025

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I was encouraged to come here by a friend.

I was encouraged to come here by a friend. It’s was a very good experience. Cory is a great salesman and gave me all the info I needed to make an informed decision. Love my new Bronco Sport!

Apr 17, 2025

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Cory and the rest of crew are awesome.

Cory and the rest of crew are awesome. Love the new car. THANK YOU CORY

Apr 15, 2025

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Dealer experience was easy and negotiations were

Dealer experience was easy and negotiations were thorough. The truck came with hail damage that the dealer had fixed quickly. Overall great experience and I would buy another truck from them again. A nice touch was they provided the invoice for the vehicle during negotiation for full transparency.

Apr 01, 2025

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Best experience at a dealership we have ever had.

Best experience at a dealership we have ever had. No hassling of annoying pitch. Cory was amazing!!!

Apr 01, 2025

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Cory was a great person to work with.

Cory was a great person to work with. He made buying a car such an easy process.

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Tim Stewart

Tim Stewart

Commercial Account Manager

390 Reviews
Certified
Contact Me
Dealership Experience 11 years 4 months
Industry Experience 12 years 6 months
I have been in Ford Sales for almost 13 years now. Master Certified in all elements on the sales side and here to help with your business vehicle purchases. From Transits to F750s and Escapes as well as Mach-E and Lightnings, I can deliver them all! I have lived in the metro area for 46 years. I have 3 beautiful daughters Madeline (21), Evelyn (13) and our latest addition Lillian (born September 2023) and a wonderful wife Brittany. In my free time I love baseball, football, riding my road bicycle and going to Grants Farm or any of the fantastic restaurants around the St Louis Metro Area.
Recent Reviews

Mar 31, 2025

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Thank you for the nice explanation of the features of the

Thank you for the nice explanation of the features of the company vehicle I just received. Will be back for service as well.

Mar 31, 2025

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Tim was very friendly to work with.

Tim was very friendly to work with. He was very knowledgeable about all the questions I had for him and very professional. He told me about all of the features of the vehicle I was looking at and I definitely will be coming back to visit him again for another vehicle.

Mar 30, 2025

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Very helpful and attentive.

Very helpful and attentive. Appreciated the patience taken with explaining the features even though I do not have a Ford vehicle.

Mar 29, 2025

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Very helpful in our vehicle search and helping us get it

Very helpful in our vehicle search and helping us get it serviced. Would recommend to anyone in the market.

Mar 24, 2025

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I worked with Chad and Daniel on getting my new Mercedes.

I worked with Chad and Daniel on getting my new Mercedes. Both nice guys. they make the process easy! Go to sunset ford for all your vehicle needs!

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Jeff Farrah

Jeff Farrah

Business Manager

370 Reviews
Certified
Dealership Experience 3 years 5 months
Industry Experience 9 years 4 months
Hey, guys!!! My name is Jeff and I've been in the auto industry since January of 2016! I've worked almost every position on the sales side of the dealership from internet sales, all the way up through General Sales Manager and have found that I love the detail oriented job description of the finance manager most. I'm extremely personable and absolutely adore being able to make what can be a frustrating and anxious experience, fun, laid back, and easy to understand. When you cannot find me here at the dealership, it's more than likely that I'm home with my gorgeous wife Lauryn, and my beautiful young daughter Daphne, our dogs Kevin and Daisy, or outside playing golf or hunting and fishing. I'm an extremely competitive and savvy pool player as well. Now that you guys know more about me, come have some fun in the finance office here with me and let me show you how enjoyable, easy, and quick buying your dream car can be.
Recent Reviews

Apr 18, 2025

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I was encouraged to come here by a friend.

I was encouraged to come here by a friend. It’s was a very good experience. Cory is a great salesman and gave me all the info I needed to make an informed decision. Love my new Bronco Sport!

Apr 15, 2025

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Dealer experience was easy and negotiations were

Dealer experience was easy and negotiations were thorough. The truck came with hail damage that the dealer had fixed quickly. Overall great experience and I would buy another truck from them again. A nice touch was they provided the invoice for the vehicle during negotiation for full transparency.

Apr 11, 2025

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Jim was fantastic to work with, and the entire Sunset

Jim was fantastic to work with, and the entire Sunset Ford team was extremely professional. The transaction was low pressure and extremely transparent.

Apr 10, 2025

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Supporting Sunset Ford in a new era!

Supporting Sunset Ford in a new era!! Great selection & supporting for a number of years.

Apr 07, 2025

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The process was fast, easy and smooth.

The process was fast, easy and smooth. Questions were answered directly and no one was pushy or unwelcoming.

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Brett Mathis

Brett Mathis

Service Advisor
My name is Brett Mathis. I have been a Service Advisor for over 6 years now and with Ford for 2 years. I really enjoy my job working for Sunset Ford & Ford Motor Company because it is a line of vehicles I most enjoy, especially Mustangs. Mustang are an area I feel most confident in and enjoy helping customers learn and understand what upgrades are most suitable for the customer’s expectations. I personally own 4 fords including a 1951 Ford Tudor. Last year, I became a Master Certified Service Advisor since I have been here with Sunset Ford. I was born and raised in Saint Louis and proud to work for a dealership that has been in business for over 100 years!
Recent Reviews

Mar 07, 2025

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Josh was knowledgeable about the car and able to answer

Josh was knowledgeable about the car and able to answer all of my questions. He was very helpful and nice!

Oct 07, 2024

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Brett is amazing with communication, explaining the

Brett is amazing with communication, explaining the needed service and expected timeline, and is very knowledgeable on problems and what is needed. Sales have always been great to work with and the 1 star for Sunset Ford Dealership is based on the service manager. He is unreachable, refuses to talk to customers in the store, and sends the advisor to do his talking. He is difficult to reach and the easiest way is to show up and hope he will actually talk to you in person. After the recent visits, the service manager's customer service and attitude have lost the dealership a loyal, long-time multiple-car family.

Jun 19, 2024

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Sunset Ford service dept.

Sunset Ford service dept. will lie to you and mislead you and then overcharge you for their service. I brought my truck to their service dept. to have the PCM programmed to a valve body I installed in my transmission and after several attempts of trying to get it to work they told me I needed a new transmission and wanted to charge me approx. $9,000. I could have had this done at a local transmission shop for half that price. My truck worked fine for 4 years and had an occasional funny shift at a certain RPM range which was annoying after 4 years, so I did a lot of research and replaced the valve body and lead frame. The only thing Sunset Ford was supposed to do was program the PCM to the new parts. They couldn't even get that right. Then they tell me I need a new transmission. I'm not buying it. Warning: Do not go to this dealership for service unless you want to get lied to and ripped off.

Mar 20, 2024

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I have bought a few cars from Tim Stewart.

I have bought a few cars from Tim Stewart. He has always been great to deal with. Very honest and trustworthy.

Feb 28, 2024

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I trust Sunset Ford with my 2012 Fusion.

I trust Sunset Ford with my 2012 Fusion. When I begin to look for a replacement vehicle, I will definitely include Sunset Ford.

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Darrell Burton

Darrell Burton

Business Manager

307 Reviews
Certified
Dealership Experience 3 years 2 months
Industry Experience 38 years 9 months
Darrell Burton here, a Finance Manager for Sunset Ford St. Louis. I grew up in Soldotna, Alaska, and served in the U.S. Air Force. I joined the dealership in February of 2022 and brought with me 35 years of automotive experience. My goal is to make the buying and financing process as stress-free and pleasant for customers as possible. Guests can rely on me to take the time to listen to their needs and preferences and to provide the best options available. Seeing the excitement on their faces after being approved is a feeling that never gets old. Please stop by the dealership today and allow our exceptional sales and finance teams to help you find your dream vehicle!
Recent Reviews

Apr 21, 2025

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The dealership was terrific to work with.

The dealership was terrific to work with. They were personable, fast, and efficient. I would recommend them to any family or friend looking for a new vehicle.

Apr 17, 2025

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Cory and the rest of crew are awesome.

Cory and the rest of crew are awesome. Love the new car. THANK YOU CORY

Apr 13, 2025

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Josh made the process of tradein and buy total easy.

Josh made the process of tradein and buy total easy. He was very kind and informative

Apr 07, 2025

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Love my Bronco!

Love my Bronco! This is my second vehicle purchased from Jim Wagstaff and Sunset Ford. They are the best! Easy to talk/work with and all the people are kind as well as helpful. Thanks again Jim

Mar 29, 2025

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Very professional staff, never felt pressured.

Very professional staff, never felt pressured. Would absolutely recommend this dealership and Eddie as your salesman!

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Larry Sidberry

Larry Sidberry

Sales Manager
Dealership Experience 29 years 7 months
Industry Experience 46 years 3 months
I have been in the Automobile business since 1979 and here at Sunset since 1995. I am married and have two wonderful daughters, one at Mizzou and other at Lindbergh. My wife teaches for Mizzou and works for Wash U part time.
Recent Reviews

Mar 17, 2025

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Daniel is awesome and so is Sunset.

Daniel is awesome and so is Sunset. Thanks again, you guys rock. I will definitely recommend your dealership to anyone looking

Mar 05, 2025

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I am writing this review about the team at Sunset Ford on

I am writing this review about the team at Sunset Ford on Gravois. Jenn, Mike, Justin(s), Memphis, and Pete have gone above and beyond taking care of me and my ‘21 Ford Bronco. Most notably they worked on my behalf contacting Ford Corporate about an issue I was having with my hardtop. Jenn, Mike and the rest of the service team worked with Justin and the sales team and they were ultimately able to get me sorted out with a brand new hardtop! What really stood out to me while working with Sunset on this issue was how I felt like they were invested in solving the issue just as much as I was. I did not feel alone anymore, after having dealt with Ford Support for months to no avail. I was kept well informed through the whole process by all members of the teams, and there were never any surprises. If you’re looking for reliable, attentive, and friendly service, I highly recommend Sunset Ford on Gravois. They’ve earned my trust, and I’ll definitely be returning for future maintenance needs. Thank you to the entire team for making this such a positive experience! -George M

Oct 04, 2024

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I have bought several vehicles from Sunset over the last

I have bought several vehicles from Sunset over the last few years and I keep coming back for the excellent customer service. Great vehicle and a very efficient transaction. Strongly recommend.

Aug 04, 2024

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All of the staff were helpful and the process was quick

All of the staff were helpful and the process was quick and easy. My first big adult purchase was a great experience at Sunset Ford!!

Jun 25, 2024

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Tony is a good salesman to work with.

Tony is a good salesman to work with. A real go-getter and transaction went smooth. Sunset ford has always been a great dealership for the vehicles they provide and a smooth deal.

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Tony Pizzella

Tony Pizzella

Sales Professional

299 Reviews
Certified
Contact Me
Dealership Experience 6 years 6 months
I am a St. Louis native who grew up in South County. After graduating Oakville High School I started working right away. I love helping people find the right vehicle for their lifestyle and needs. On my days off I enjoy fishing and golf. I can’t wait to help you with your next car purchase!
Recent Reviews

Mar 31, 2025

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Great dealership, great price, great salesman .

Great dealership, great price, great salesman . Would do it all again. We had a great experience at sunset Ford with our salesman Tony Pizzella.

Mar 31, 2025

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Amazing service, will do whatever it takes to make the

Amazing service, will do whatever it takes to make the deal work for you. Thank you.

Mar 30, 2025

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Tony did a amazing job.

Tony did a amazing job. He made the whole experience very quick and pain-free.

Mar 30, 2025

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My husband and I bought a car from Tony Pizzella at

My husband and I bought a car from Tony Pizzella at Sunset Ford. This is the first time we have bought a vehicle and had a "no pressure" experience. Tony and Sunset Ford actually made our experience enjoyable. Thanks again and we will be back for our next purchase.

Mar 29, 2025

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Tony made my car-buying experience seamless!

Tony made my car-buying experience seamless! He was knowledgeable, patient, and honest. I highly recommend him for an stress-free purchase!

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Michael Sensmeyer

Michael Sensmeyer

Service Advisor
Recent Reviews

Mar 05, 2025

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I am writing this review about the team at Sunset Ford on

I am writing this review about the team at Sunset Ford on Gravois. Jenn, Mike, Justin(s), Memphis, and Pete have gone above and beyond taking care of me and my ‘21 Ford Bronco. Most notably they worked on my behalf contacting Ford Corporate about an issue I was having with my hardtop. Jenn, Mike and the rest of the service team worked with Justin and the sales team and they were ultimately able to get me sorted out with a brand new hardtop! What really stood out to me while working with Sunset on this issue was how I felt like they were invested in solving the issue just as much as I was. I did not feel alone anymore, after having dealt with Ford Support for months to no avail. I was kept well informed through the whole process by all members of the teams, and there were never any surprises. If you’re looking for reliable, attentive, and friendly service, I highly recommend Sunset Ford on Gravois. They’ve earned my trust, and I’ll definitely be returning for future maintenance needs. Thank you to the entire team for making this such a positive experience! -George M

Mar 20, 2024

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I have bought a few cars from Tim Stewart.

I have bought a few cars from Tim Stewart. He has always been great to deal with. Very honest and trustworthy.

Jan 17, 2024

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Sunset Ford is an Amazing dealer.

Sunset Ford is an Amazing dealer. We recently had an oil leak on our Escape. Mike Sowards took great care of us. We trust them and wouldn’t go anywhere else for service.

Dec 16, 2023

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Mike Sensmeyer does a GREAT job.

Mike Sensmeyer does a GREAT job. He attends to my F150 as I would. Keeps me informed and updated.

Oct 19, 2023

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Very understanding and helpful.

Very understanding and helpful. Micheal was humble and kind. Had Good customer care service. Thank you

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Chad Morber

Chad Morber

Sales Professional

123 Reviews
Certified
Contact Me
Dealership Experience 4 years 1 months
Industry Experience 18 years 4 months
Hello Friends, My name is Chad, I have been in the Automotive Business since 2007. I have many many years in Ford Products and many other brands as well. I grew up in Southern Illinois and moved to the Arnold Mo area about 15 years ago. I love all that the St. Louis area has to offer. You can catch me at the Cardinals games, Blues game or even out floating the local rivers. I've never met a stranger before, so don't be afraid to reach out for help! Happy car shopping! Hope to meet you soon!
Recent Reviews

Mar 27, 2025

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woo hooooo!

woo hooooo! i love my new explorer! thanks Chad! You are the best! Sunset Ford is where its at!

Mar 27, 2025

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I had been shopping around for a few weeks looking at

I had been shopping around for a few weeks looking at ford f-150s. i called in asking if Sunset had any specific trucks. Chad picked up the phone and was very kind and helpful. I made an appt, and chad took good care of me and my wife. we will be buying our cars from chad at sunset from here on out!

Mar 26, 2025

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I called my nephew Chad and told him what i was looking

I called my nephew Chad and told him what i was looking for. He found me my Buick Enclave. I love it! Thanks Honey, Love you!

Mar 26, 2025

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i called in looking for a used hybrid escape.

i called in looking for a used hybrid escape. Chad had one one the lot and informed me it was their only one. So, i hopped in my car and made the 2 hour drive up and after my test drive and looking over the car, i made the deal. Chad was very in the know about this model being pulled behind our motor home. Chad is the best! Thanks again! Will come back here for all my vehicle needs!

Mar 24, 2025

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Uncle Mike was very upfront with the hail damage options

Uncle Mike was very upfront with the hail damage options on some of the vehicles. Always appreciate the help, Mike!

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Jenn Hall

Jenn Hall

Service Director
Dealership Experience 10 years 9 months
I love being a team member here at Sunset Ford.
Recent Reviews

Mar 05, 2025

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I am writing this review about the team at Sunset Ford on

I am writing this review about the team at Sunset Ford on Gravois. Jenn, Mike, Justin(s), Memphis, and Pete have gone above and beyond taking care of me and my ‘21 Ford Bronco. Most notably they worked on my behalf contacting Ford Corporate about an issue I was having with my hardtop. Jenn, Mike and the rest of the service team worked with Justin and the sales team and they were ultimately able to get me sorted out with a brand new hardtop! What really stood out to me while working with Sunset on this issue was how I felt like they were invested in solving the issue just as much as I was. I did not feel alone anymore, after having dealt with Ford Support for months to no avail. I was kept well informed through the whole process by all members of the teams, and there were never any surprises. If you’re looking for reliable, attentive, and friendly service, I highly recommend Sunset Ford on Gravois. They’ve earned my trust, and I’ll definitely be returning for future maintenance needs. Thank you to the entire team for making this such a positive experience! -George M

Jun 19, 2024

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Sunset Ford service dept.

Sunset Ford service dept. will lie to you and mislead you and then overcharge you for their service. I brought my truck to their service dept. to have the PCM programmed to a valve body I installed in my transmission and after several attempts of trying to get it to work they told me I needed a new transmission and wanted to charge me approx. $9,000. I could have had this done at a local transmission shop for half that price. My truck worked fine for 4 years and had an occasional funny shift at a certain RPM range which was annoying after 4 years, so I did a lot of research and replaced the valve body and lead frame. The only thing Sunset Ford was supposed to do was program the PCM to the new parts. They couldn't even get that right. Then they tell me I need a new transmission. I'm not buying it. Warning: Do not go to this dealership for service unless you want to get lied to and ripped off.

Mar 20, 2024

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I have bought a few cars from Tim Stewart.

I have bought a few cars from Tim Stewart. He has always been great to deal with. Very honest and trustworthy.

Sep 02, 2023

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Tim has dealt successfully with not only delivering the

Tim has dealt successfully with not only delivering the Mustang Mach-E, but also the Maverick. Two vehicles not easy to attain. Respectful. Timely. Communicates.

Jun 25, 2023

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Tim did an amazing job in answering all the questions I

Tim did an amazing job in answering all the questions I had regarding the delivery process/ time line of the F-150 Lightning. He was very responsive to emails and texts and went above and beyond in the setup/ delivery process. Could not have asked for a better experience! I would recommend Sunset for all your vehicle needs 100%.

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Neal Watson

Neal Watson

Fleet Service Advisor
Dealership Experience 6 years 3 months
Industry Experience 6 years 3 months
I have been a Ford Service Advisor for many years and enjoy helping people with their Ford product. I am here Monday - Friday and lead our Mobile Tech Van for the Service Dept. My goal is to assist with completing as many Ford Recalls as I possibly can and provide customer's the convenience of coming directly to their home or place of work. Feel free to contact me direct if you have a Recall on your Ford or just need basic maintenance, and I will get you scheduled!
Recent Reviews

Jan 17, 2024

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Always accommodating everyone cares about us the customer

Always accommodating everyone cares about us the customer it's a great place to get your vehicle services and feel comfortable that your being taken care of!!

Jan 17, 2024

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Friendly and know their stuff Prices are a bit on the

Friendly and know their stuff Prices are a bit on the high side. Booking lead time OK.

Oct 21, 2023

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Neal is very great with giving updates.

Neal is very great with giving updates. He is a great guy for sunset ford. Have not had a problem with the place so far.

Oct 13, 2023

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Got my car in and they were very flexible with my crazy

Got my car in and they were very flexible with my crazy schedule, and I got a amazing rental car

Sep 21, 2023

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I have been using this dealership for five years and

I have been using this dealership for five years and always have great customer service

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Justin Heutel

Justin Heutel

GM / Parts, Service & Body Shop Director
Dealership Experience 17 years 4 months
Industry Experience 17 years 4 months
Hello! I have grown up and lived in South County my whole life, and being that I am part owner here at Sunset Ford, this community and business has become my life. I am here to help however I can. So whether it be a Service, Parts, Body Shop or Sales related questions or concerns, I can help. I am also passionate in the Accessory and Aftermarket business. As far as when I have spare time outside of work, you will find me working on my personal old trucks, or spending time with my family, wife and 2 girls, either down at Suson Park, Grants Farm, or at the Lake. My goals here at work are to carry on our family traditions in running a local business for over 111 years in the same location. I want to retain that personal touch that so much of this corporate world has seemed to lose. Please never hesitate to call for suggestions, concerns or to say hello. 314-467-1120. Thank you for helping our family & staff carry on 111 plus years under one brand in the same location.
Recent Reviews

Mar 05, 2025

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I am writing this review about the team at Sunset Ford on

I am writing this review about the team at Sunset Ford on Gravois. Jenn, Mike, Justin(s), Memphis, and Pete have gone above and beyond taking care of me and my ‘21 Ford Bronco. Most notably they worked on my behalf contacting Ford Corporate about an issue I was having with my hardtop. Jenn, Mike and the rest of the service team worked with Justin and the sales team and they were ultimately able to get me sorted out with a brand new hardtop! What really stood out to me while working with Sunset on this issue was how I felt like they were invested in solving the issue just as much as I was. I did not feel alone anymore, after having dealt with Ford Support for months to no avail. I was kept well informed through the whole process by all members of the teams, and there were never any surprises. If you’re looking for reliable, attentive, and friendly service, I highly recommend Sunset Ford on Gravois. They’ve earned my trust, and I’ll definitely be returning for future maintenance needs. Thank you to the entire team for making this such a positive experience! -George M

Feb 01, 2025

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Everything was great.

Everything was great. Great communication and a great experience. Couldn’t ask for anything more.

Jan 28, 2025

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Mike was absolutely wonderful!

Mike was absolutely wonderful! Got me in a car with 0 stress and was extremely accommodating and was the least sales guy, sales guy I've ever met!

Oct 22, 2024

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Had THE best automobile purchasing experience in years

Had THE best automobile purchasing experience in years working with Mike Geraghty at Sunset Ford today. Straightforward, informative and patient. Ended up with the best vehicle for pleasure and performance. And my two Great Pyrenees can go with me wherever I go! Thanks, Mike!

Jun 19, 2024

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Sunset Ford service dept.

Sunset Ford service dept. will lie to you and mislead you and then overcharge you for their service. I brought my truck to their service dept. to have the PCM programmed to a valve body I installed in my transmission and after several attempts of trying to get it to work they told me I needed a new transmission and wanted to charge me approx. $9,000. I could have had this done at a local transmission shop for half that price. My truck worked fine for 4 years and had an occasional funny shift at a certain RPM range which was annoying after 4 years, so I did a lot of research and replaced the valve body and lead frame. The only thing Sunset Ford was supposed to do was program the PCM to the new parts. They couldn't even get that right. Then they tell me I need a new transmission. I'm not buying it. Warning: Do not go to this dealership for service unless you want to get lied to and ripped off.

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Jordan Arendall

Jordan Arendall

Mobile Service Coordinator
Recent Reviews

Apr 16, 2024

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Dan was super awesome.

Dan was super awesome. He was helpful and so kind. He was a joy to work with. Thank you so much for everything. I super appreciated it!!!😁😁😁

Feb 03, 2024

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Serves is always nice.

Serves is always nice. Take my car there for every oil change. Will continue going there

Jan 23, 2024

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The five star rating that I gave you was for your mobile

The five star rating that I gave you was for your mobile service unit. The gentleman came to my house to repair. My truck were very polite. Have a great personality and knew exactly what to do within an hour. They had the work completely done. I give this rating to the mobile service because I’ve been trying to get into your service department for a year. I received a safety call notice at the end of 2022. I got a hold of your service department to make an appointment and the parts for the repair were not in. I was told they would call when they came in which never happened. In July 2023 I called to find out about the parts and they said that they had them in stock. So I made another appointment which they said had to be in January 4 of 2024 or I could take the vehicle someplace else and have the work done. I waited to January 4 and brought my vehicle in. I left it with your service department to have it worked on eight hours later I was told that they couldn’t get to it. I would have to leave it overnight to have the work done. I came in to find out what the problem was , it seems that your service writer decided to put other people in front of me and I had to wait which was not satisfactory. I feel that the way you run your service department needs to be corrected the mobile service unit that was sent out to my house after I complain about your service department Did an excellent job. I am more than happy with your mobile service unit not I repeat not your service department. Again the rating I give you is for your mobile service unit not your service department. Thank you.

Jan 17, 2024

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Jordan was awesome and made us aware of all additional

Jordan was awesome and made us aware of all additional services offered. Thank you for your outstanding customer service

Jan 17, 2024

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Friendly and know their stuff Prices are a bit on the

Friendly and know their stuff Prices are a bit on the high side. Booking lead time OK.

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Daniel Johannessen

Daniel Johannessen

Sales Professional

81 Reviews
Certified
Contact Me
Dealership Experience 2 years 3 months
Industry Experience 2 years 3 months
A little bit about me🧍🏽‍♂️ My name is Daniel Johannessen, but I go by Dan aka (Benji). I enjoy playing golf, snowboarding,traveling on my days off and selling cars when I’m not! I have been in the Saint Louis region for about 4 years now. I’ve previously sold furniture for Ashley Furniture for the last few years so if you see my friendly face be sure to say Hello! Can’t wait to help you out on purchasing your new ride!
Recent Reviews

Apr 04, 2025

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I had been car shopping for months and just wasn’t seeing

I had been car shopping for months and just wasn’t seeing anything that grabbed me, until the day i called Sunset Ford to inquire about a 2020 beauty I had seen on Sunset Ford website !!!, Dan and Jim invited me to the dealership. I couldn’t have imagined how well my meeting went, they made it so easy for me to purchase my 2020 Edge. I am still pinching 🤏 myself, it’s truly a dream come true. Thank you for making my car buying experience a very pleasurable one.

Apr 02, 2025

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These guys stayed late for me, took the time to teach me

These guys stayed late for me, took the time to teach me how everything worked on my vehicle, and also were very nice.

Mar 31, 2025

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Daniel was very kind got me a great deal on the Escape I

Daniel was very kind got me a great deal on the Escape I wanted and had it fixed and ready to when I got to Sunset.

Mar 29, 2025

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Very professional staff, never felt pressured.

Very professional staff, never felt pressured. Would absolutely recommend this dealership and Eddie as your salesman!

Mar 25, 2025

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Dan and Mike were very helpful and nice even got me to

Dan and Mike were very helpful and nice even got me to the price I was happy with. Will definitely be recommending SunsetFord to others.

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Leah Hummell

Leah Hummell

Service Advisor
Dealership Experience 2 years 4 months
Industry Experience 14 years 3 months
Dog mom🐕 Truck enthusiast Camping fanatic Lover of crafts/DIY projects
Recent Reviews

Mar 07, 2025

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Josh was knowledgeable about the car and able to answer

Josh was knowledgeable about the car and able to answer all of my questions. He was very helpful and nice!

Mar 05, 2025

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I am writing this review about the team at Sunset Ford on

I am writing this review about the team at Sunset Ford on Gravois. Jenn, Mike, Justin(s), Memphis, and Pete have gone above and beyond taking care of me and my ‘21 Ford Bronco. Most notably they worked on my behalf contacting Ford Corporate about an issue I was having with my hardtop. Jenn, Mike and the rest of the service team worked with Justin and the sales team and they were ultimately able to get me sorted out with a brand new hardtop! What really stood out to me while working with Sunset on this issue was how I felt like they were invested in solving the issue just as much as I was. I did not feel alone anymore, after having dealt with Ford Support for months to no avail. I was kept well informed through the whole process by all members of the teams, and there were never any surprises. If you’re looking for reliable, attentive, and friendly service, I highly recommend Sunset Ford on Gravois. They’ve earned my trust, and I’ll definitely be returning for future maintenance needs. Thank you to the entire team for making this such a positive experience! -George M

Feb 12, 2025

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Leah did a great job of getting my Jeep taken care of in

Leah did a great job of getting my Jeep taken care of in a timely manner.

Apr 16, 2024

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Dan was super awesome.

Dan was super awesome. He was helpful and so kind. He was a joy to work with. Thank you so much for everything. I super appreciated it!!!😁😁😁

Feb 25, 2024

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Appreciate customer service and pickup service is very

Appreciate customer service and pickup service is very convenient. Prices are a bit high but have piece of mind about tech service.

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Pete Heutel

Pete Heutel

General Manager / Sales & Finance
Dealership Experience 22 years
Industry Experience 22 years
Recent Reviews

Mar 05, 2025

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I am writing this review about the team at Sunset Ford on

I am writing this review about the team at Sunset Ford on Gravois. Jenn, Mike, Justin(s), Memphis, and Pete have gone above and beyond taking care of me and my ‘21 Ford Bronco. Most notably they worked on my behalf contacting Ford Corporate about an issue I was having with my hardtop. Jenn, Mike and the rest of the service team worked with Justin and the sales team and they were ultimately able to get me sorted out with a brand new hardtop! What really stood out to me while working with Sunset on this issue was how I felt like they were invested in solving the issue just as much as I was. I did not feel alone anymore, after having dealt with Ford Support for months to no avail. I was kept well informed through the whole process by all members of the teams, and there were never any surprises. If you’re looking for reliable, attentive, and friendly service, I highly recommend Sunset Ford on Gravois. They’ve earned my trust, and I’ll definitely be returning for future maintenance needs. Thank you to the entire team for making this such a positive experience! -George M

Oct 04, 2024

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I have bought several vehicles from Sunset over the last

I have bought several vehicles from Sunset over the last few years and I keep coming back for the excellent customer service. Great vehicle and a very efficient transaction. Strongly recommend.

May 03, 2024

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I have bought several cars from Tony and Sunset over the

I have bought several cars from Tony and Sunset over the last several years. I keep coming back due to excellent service and speedy transactions. They are great to work with. Thanks to Tony, Larry, Justin and team!

May 03, 2024

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Mike is a stand up honest and great knowledgeable person,

Mike is a stand up honest and great knowledgeable person, you will do well asking for Mike G. Jeff Farrah the sales manger is excellent and provided substantial detail. Thank you and Bravo!

Apr 26, 2024

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My wife and I had a great experience at Sunset Ford,

My wife and I had a great experience at Sunset Ford, while searching for our new vehicle. Keith helped us throughout the process and was incredibly helpful in making sure we had all of our questions answered, and made sure we found our perfect vehicle! Everyone there was super helpful, knowledgeable, and caring when it came to assisting us in picking out our new truck. Highly recommended Sunset Ford for any of your vehicle needs!

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Bradley Burke

Bradley Burke

Sales Professional

56 Reviews
Certified
Contact Me
Dealership Experience 1 years 11 months
I have spent the last 8 years in the automotive sales industry. My favorite part is building relationships with new customers as well as the long lasting friendships I have made along the way! I look forward to meeting each and every one of you at Sunset Ford St Louis. Let me show you the best car buying experience you will ever have!
Recent Reviews

Mar 29, 2025

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Brad was friendly very knowledgeable and answered all of

Brad was friendly very knowledgeable and answered all of the questions that I had. Definitely would come again

Mar 29, 2025

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Very professional staff, never felt pressured.

Very professional staff, never felt pressured. Would absolutely recommend this dealership and Eddie as your salesman!

Mar 28, 2025

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Brad was attentive and knowledgeable.

Brad was attentive and knowledgeable. He spent plenty of time with us and was extremely personable. Highly recommend.

Mar 24, 2025

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Dan and Chad did a great job getting the truck ready for

Dan and Chad did a great job getting the truck ready for me got everything I asked done in a fashionable amount of time. was able to take the truck to my kids Baseball tournament every one at Sunset made it very easy.

Mar 24, 2025

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I recently had the pleasure of working with Bradley at

I recently had the pleasure of working with Bradley at Sunset Ford. He is knowledgeable, patient, professional and enjoyable to work with. I will be back when I am ready to make the purchase!

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Clinton Sowards

Clinton Sowards

Sales Manager
Dealership Experience 1 years 4 months
Industry Experience 31 years 4 months
Recent Reviews

Mar 31, 2025

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Daniel was very kind got me a great deal on the Escape I

Daniel was very kind got me a great deal on the Escape I wanted and had it fixed and ready to when I got to Sunset.

Mar 24, 2025

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I came in to look for a new Ford F-250, Chad helped me

I came in to look for a new Ford F-250, Chad helped me find the right truck that fit my needs for my camper. I love my truck! Go see Chad @ Sunset Ford!

Mar 23, 2025

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This was the most pleasant car buying experience.

This was the most pleasant car buying experience. Jim was so helpful & really made me feel comfortable with the car I was buying. The rest of the folks at Sunset were so kind and helpful with the full experience. Definitely recommend buying a car from Jim at Sunset Ford.

Feb 03, 2025

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Jim and the team at Sunset were great to work with.

Jim and the team at Sunset were great to work with. Gave me a fair deal on my trade and even helped secure a better rate than what my already competitive pre-approvals were for. We got a bit lucky and came in on a slower day, but having said that the process was still super quick and simple. Would definitely return for future purchases.

Feb 01, 2025

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Edward, Clinton and Jeff all did a fantastic job helping

Edward, Clinton and Jeff all did a fantastic job helping me buy one of my dream cars. Edward got me extra pictures early on to make sure the car was in a condition I liked. Clinton and Jeff made the purchasing part extremely fair, transparent and easy. I flew from out of state to pick up the car and was in and out in an hour and on the road home. Absolutely loving the car. Would strongly recommend this dealership if you are in the market for a vehicle, parts, and/or service and want to do business with good people.

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Edward McInerney

Edward McInerney

Sales consultant

34 Reviews
Certified
Contact Me
Dealership Experience 10 months
Recent Reviews

Mar 31, 2025

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Amazing service, will do whatever it takes to make the

Amazing service, will do whatever it takes to make the deal work for you. Thank you.

Mar 30, 2025

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I had a great experience and had many options to choose

I had a great experience and had many options to choose from. Eddie was so helpful and answered all my questions.

Mar 29, 2025

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Tony made my car-buying experience seamless!

Tony made my car-buying experience seamless! He was knowledgeable, patient, and honest. I highly recommend him for an stress-free purchase!

Mar 29, 2025

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Eddie is the guy you come to if you want to get taken

Eddie is the guy you come to if you want to get taken care of hands down. Known the dude for years and when you know a straight shooter, you know. This guy does it right and I appreciate everything he’s done for me.

Mar 29, 2025

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Very professional staff, never felt pressured.

Very professional staff, never felt pressured. Would absolutely recommend this dealership and Eddie as your salesman!

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Greg Early

Greg Early

Technician
Recent Reviews

Apr 16, 2024

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Dan was super awesome.

Dan was super awesome. He was helpful and so kind. He was a joy to work with. Thank you so much for everything. I super appreciated it!!!😁😁😁

Jan 17, 2024

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Always accommodating everyone cares about us the customer

Always accommodating everyone cares about us the customer it's a great place to get your vehicle services and feel comfortable that your being taken care of!!

Dec 16, 2023

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Had a great experience with Horgan and sunset ford as a

Had a great experience with Horgan and sunset ford as a whole. 10 out of 10 would return for future service.

Jul 26, 2023

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It has quick fast service nice friendly service and takes

It has quick fast service nice friendly service and takes good care of your car

Jul 04, 2023

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They were very professional and made me feel at ease.

They were very professional and made me feel at ease. They came and got my vehicle and brought it back.

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Brian Noeth

Brian Noeth

Parts Manager
Dealership Experience 9 years 5 months
I am an auto enthusiast specifically anything Ford . I'm a Bronco collector and enjoy restoring them . my other interests include metal fabrication , hunting , the outdoors and dirt late model racing . I have just over 28 years experience in the auto industry including 10 years here 2000-2010 as a parts counterman .
Recent Reviews

Mar 29, 2024

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I was looking into buying a vehicle and the sales member

I was looking into buying a vehicle and the sales member Jim pushed me and my wife out and gave us his card. All he did was showed us there inventory on his phone. Which me and my wife could’ve done at home

Dec 02, 2023

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Good customer service.

Good customer service. Friendly environment. I was employed there years ago. Never had any problems with service or parts. I would recommend them to anyone.

Mar 14, 2023

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I’m always pleased to have my services done at Sunset

I’m always pleased to have my services done at Sunset Ford because they do it right the first time.

Dec 26, 2022

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I brought my vehicle in for a simple test and the outcome

I brought my vehicle in for a simple test and the outcome was very positive I’d recommend Sunset Ford to anyone who needs service work even in times when they are short staffed they do good work.

Sep 18, 2022

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Fantastic as always.

Fantastic as always. Everyone was helpful and got me out the same day for my maintenance needs.

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Mike Hamilton

Mike Hamilton

Technician
Dealership Experience 24 years 8 months
Industry Experience 33 years 7 months
Hi I'm a senior master ford tech since 2001 . And I take great pride in my job and workmanship. I enjoy my family and playing guitar sometimes and real estate investing .
Recent Reviews

Sep 21, 2023

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Great sale and service department, staff and technicians

Great sale and service department, staff and technicians that are alway willing to go the extra mile.

Jul 27, 2023

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Nothing but the best for me.

Nothing but the best for me... They have been super awesome and the people I sent there

May 27, 2023

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Fast friendly and effective communication.

Fast friendly and effective communication. Turn around time was quick and the overall inspection was helpful

Jan 04, 2023

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Having worked at this dealership myself in the past and

Having worked at this dealership myself in the past and knowing how they expect quality workmanship from their employees towards customer satisfaction is the reason why I still patronize this dealership!

Jul 31, 2022

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Most of the time parts are required to provide good

Most of the time parts are required to provide good service. It took way too long to get parts. The unfortunate thing is my service was due to recalls. Once they received the parts they installed quickly. I need to go back for a couple issues that need additional attention. Hopefully we are at the end of issues that require service.

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Gary Ray

Gary Ray

Parts Consultant
Dealership Experience 26 years 9 months
Industry Experience 31 years 1 months
Recent Reviews

Oct 04, 2024

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I have bought several vehicles from Sunset over the last

I have bought several vehicles from Sunset over the last few years and I keep coming back for the excellent customer service. Great vehicle and a very efficient transaction. Strongly recommend.

Dec 02, 2023

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Good customer service.

Good customer service. Friendly environment. I was employed there years ago. Never had any problems with service or parts. I would recommend them to anyone.

Jul 26, 2023

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Great service and parts department.

Great service and parts department. Thanks to Gary and Brett for the great work. I’ll be bado

Jun 23, 2023

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Brett Mathis best service writer I have worked with.

Brett Mathis best service writer I have worked with. Leah Hummel also terrific and Gary Ray in parts department is outstanding.

Jun 16, 2023

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Great place to shop for auto parts and vehicles too.

Great place to shop for auto parts and vehicles too.the service department is great.they treat you like family.

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Memphis Brewington

Memphis Brewington

Transportation Coordinator
Dealership Experience 1 years 11 months
Industry Experience 1 years 11 months
Hi! My name is Memphis! Yes, like the city in Tennesse (or Nicholas Cage in Gone in 60 Seconds)! When I am not at work, you can find me doing homework, planning Disney vacations, reading or spending time with my husband and our three cats (Samson, Parmalee and Cash). I also enjoy cooking and baking and palling around with my three best friends, going to yard sales, thrifting, hiking, getting Korean corndogs and boba, and crafting!
Recent Reviews

Mar 05, 2025

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I am writing this review about the team at Sunset Ford on

I am writing this review about the team at Sunset Ford on Gravois. Jenn, Mike, Justin(s), Memphis, and Pete have gone above and beyond taking care of me and my ‘21 Ford Bronco. Most notably they worked on my behalf contacting Ford Corporate about an issue I was having with my hardtop. Jenn, Mike and the rest of the service team worked with Justin and the sales team and they were ultimately able to get me sorted out with a brand new hardtop! What really stood out to me while working with Sunset on this issue was how I felt like they were invested in solving the issue just as much as I was. I did not feel alone anymore, after having dealt with Ford Support for months to no avail. I was kept well informed through the whole process by all members of the teams, and there were never any surprises. If you’re looking for reliable, attentive, and friendly service, I highly recommend Sunset Ford on Gravois. They’ve earned my trust, and I’ll definitely be returning for future maintenance needs. Thank you to the entire team for making this such a positive experience! -George M

Oct 14, 2024

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Very friendly staff.

Very friendly staff. Jim was great walking me through the ordering process. Great communication throughout the whole process.

Apr 16, 2024

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Dan was super awesome.

Dan was super awesome. He was helpful and so kind. He was a joy to work with. Thank you so much for everything. I super appreciated it!!!😁😁😁

Mar 03, 2024

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Sales department, amazing!

Sales department, amazing! Service department,AWFUL!!!! Shame on you Ford!!!!!!! ! Your sales department has to assist in your service department. When I was not able to maintain my car, while it was being diagnosed, Tony Pizzella, in your sales department, who sold me my car, and Memphis (in the rental department) assured me that everything would be handled In a professional manner.They were very supportive. I give them accolades. The service department was very difficult. I reached out on three separate occasions without any response. Had it not been for Tony Pizzella they would probably still have my car. I give great thanks to both Tony and Memphis for navigating me through the difficulties of your service department. Mind you, this is not part of their job description , however they stepped up to the plate to make sure everything was made right . I am disheartened to say that your service department at Ford lacks organization. I should not have been without my car for 3 1/2 weeks to get a diagnostic. My car was drivable, yet I was advised by the service department it needed to be there because a diagnostic could be available at any time . Side note, I had already had my car in several months before with the same issue, which was unresolved. I do blame this on the poor ability to question the customer and take proper notes. Yes, I would be willing to buy a car from Sunset Ford again, but I will never, never, never, have my car serviced there ever, ever again. I apologize for the redundancy, but I hope Ford can make this right for future customers. I will make this known on several media outlets . I would advise that you make changes to the advantage of your customers. Thank you for your time and concern in this matter. Jill Burstein

Feb 16, 2024

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Always has a smile on her face and very responsive to

Always has a smile on her face and very responsive to messages left. Goes above and beyond.

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Chad Conover

Chad Conover

Technician
Recent Reviews

Apr 16, 2024

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Dan was super awesome.

Dan was super awesome. He was helpful and so kind. He was a joy to work with. Thank you so much for everything. I super appreciated it!!!😁😁😁

Feb 03, 2024

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Serves is always nice.

Serves is always nice. Take my car there for every oil change. Will continue going there

Nov 29, 2023

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Had a great experience at sunset ford, Jordan was a

Had a great experience at sunset ford, Jordan was a really professional guy with all the knowledge I needed. Thank you!

Jul 26, 2023

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It has quick fast service nice friendly service and takes

It has quick fast service nice friendly service and takes good care of your car

Jul 04, 2023

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They were very professional and made me feel at ease.

They were very professional and made me feel at ease. They came and got my vehicle and brought it back.

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Don Andracsek

Don Andracsek

Parts Consultant
Recent Reviews

Apr 09, 2024

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ABSOLUTELY AMAZING!

ABSOLUTELY AMAZING! I walked in to test drive a new 24’ Explorer xx and met with Brad. Within minutes he had everything going to start the test drive. I knew right away it was the car for my family and I. Brad spoke with everyone he needed to to get the approval for me to take the Explorer down the street for my husband to see. We traded in a vehicle and Sunset was way above what any other dealership offered on trade in. Brad and everyone my husband and I worked with at Sunset was amazing in every way! It was a quick painless process and I would highly recommend Brad and Sunset Ford to anyone I know looking for a new car knowing they made a good choice! My husband and I were very happy with the whole overall experience and would rate it off the charts if possible!

Jan 17, 2024

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Morgan responds and follows up.

Morgan responds and follows up. Does what she says she’s gonna do. Service Dept did a nice job on my truck. Had a minor issue with the work and I brought it back and they took care of it just fine.

Dec 16, 2023

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The parts department is one of the best around.

The parts department is one of the best around. Competent professionals. The phone never rings forever like other dealers.

Aug 06, 2023

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Goes above and beyond to get the deal done and never and

Goes above and beyond to get the deal done and never and pressure a enjoyable experience to work with.

Apr 02, 2023

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Me purchase experience with Cory at Sunset Ford was

Me purchase experience with Cory at Sunset Ford was pleasant and professional. Our interaction was more like friends working together then a traditional car buying experience. I will gladly work with Cory & Sunset Dird in the future

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Mark Erickson

Mark Erickson

Wholesale Parts Consultant
Dealership Experience 27 years 8 months
Industry Experience 33 years 9 months
Recent Reviews

Sep 30, 2024

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Cory called about a recent trade he just listed.

Cory called about a recent trade he just listed. Ran up to Sunset to take the Audi 8 for a ride and it was exactly what I was looking for thanks Cory and Sunset Ford you rock!

Jan 17, 2024

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Morgan responds and follows up.

Morgan responds and follows up. Does what she says she’s gonna do. Service Dept did a nice job on my truck. Had a minor issue with the work and I brought it back and they took care of it just fine.

Oct 25, 2023

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I have been attempting for 2 days to get the spare tire

I have been attempting for 2 days to get the spare tire down and I had recently purchased the truck and did not realize that I did not have the spare tire key to lower it. I had been given Marks name at Sunset Ford and he could possibly help me. Made contact and he had access to a master set of keys for the lock. He was able to get the spare tire down and he even put the tire in the bed of the truck for me. That was awesome, I really appreciated all of his assistance that he gave me. It takes personnel like that to make a business successful. Again Thank You

Jul 31, 2023

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I have dealt with Sunset on several service issues.

I have dealt with Sunset on several service issues. The first was for a trailer hitch installation on my Bronco. The equipment was on back order with no word from Ford on when it would be available. After waiting around 10 weeks Ford still had no estimate for me. The parts department at Sunset was in tune with my frustration and without me asking began to search everywhere for a solution. They were able to source a hitch and I was able to get it installed, Ford still doesn’t know when the part will be available. The parts department did not have to do this and I didn’t ask them to. The easy move for them was to lean on Ford, they had a built in excuse, but they decided to find a solution instead of sitting back and watching. That type of service is not common. My second experience was with Neil in the service department at Sunset. In a word Neil’s work is exceptional. I bought my Bronco out of state and it came to me with an mis-build from Ford. They wanted me to use a local dealer so I contacted Sunset and they assigned me to Neil. He went to the mat for me, as Ford fought him on the correct part. Neil stuck to it and got the correct part in spite of Ford’s best effort. When it came to the install, Neil continued his excellent service and even got the tech to stay late to finish my job so I didn’t have to wait over the weekend. I can not say enough about Neil and the team at Sunset.

Nov 13, 2022

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Courteous, professional and honest.

Courteous, professional and honest. Well trained staff with no high pressure tactics. Excellent customer service!

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Corey Polston

Corey Polston

Technician
Dealership Experience 8 years 3 months
Recent Reviews

Jun 20, 2024

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Our experience at Sunset Ford was excellent.

Our experience at Sunset Ford was excellent. Tony Pizzella was a very knowledgeable, patient and well informed sales representative. We knew what we wanted to purchase and Tony made it happen quickly and within our budget. From The time we called and Corey answered the phone all the way through the end of the process, when we spoke to their finance manager, everything was top Notch. Thank you Sunset Ford for a wonderful buying experience. Our son loves his new Bronco Sport.

Jan 17, 2024

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Always accommodating everyone cares about us the customer

Always accommodating everyone cares about us the customer it's a great place to get your vehicle services and feel comfortable that your being taken care of!!

Aug 19, 2023

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Sunset ford is always top tier when it comes to servicing

Sunset ford is always top tier when it comes to servicing my vehicle, love the service department.

Feb 24, 2023

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Dealer ship is easy to get to but the parking around the

Dealer ship is easy to get to but the parking around the service entrance was in my opinion difficult no open parking spots for my ride to park in

Feb 22, 2023

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My Explorer went to Sunset for an engine replacement.

My Explorer went to Sunset for an engine replacement. Needless to say, and regardless of who was doing the work, I was initially concerned with the process and supply chain issues. Sunset Ford was on top of it. Their service department kept me informed at every step, and the tech that was responsible for all the work was top notch with loads of experience. The single thing that made me confident with it all is when the tech who did all the work came out to greet and face to face with me. He explained everything he did and provided pictures, and discussed every question I had. At no time did he make me feel like he was in a rush. Very professional, very competent, and took pride in his work. Couldn’t ask for more. If you’re like me, a wrench turning shade tree mechanic, and you have to farm the work out, this is where you want to take your Ford. Anything from a simple oil change to a major overhaul, count on these folks.

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Mike Sowards

Mike Sowards

Service Advisor
Recent Reviews

May 17, 2024

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The buying experience was really pleasant and I ended up

The buying experience was really pleasant and I ended up getting a great truck at a good price! I can’t wait to put a bike in the bed and take it out to grants trail!

May 09, 2024

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I have been doing business with Sunset Ford for over

I have been doing business with Sunset Ford for over thirty years. The reason is their knowledge of the Car Business and their kindness and understanding to the needs of their customers.

Mar 03, 2024

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Sales department, amazing!

Sales department, amazing! Service department,AWFUL!!!! Shame on you Ford!!!!!!! ! Your sales department has to assist in your service department. When I was not able to maintain my car, while it was being diagnosed, Tony Pizzella, in your sales department, who sold me my car, and Memphis (in the rental department) assured me that everything would be handled In a professional manner.They were very supportive. I give them accolades. The service department was very difficult. I reached out on three separate occasions without any response. Had it not been for Tony Pizzella they would probably still have my car. I give great thanks to both Tony and Memphis for navigating me through the difficulties of your service department. Mind you, this is not part of their job description , however they stepped up to the plate to make sure everything was made right . I am disheartened to say that your service department at Ford lacks organization. I should not have been without my car for 3 1/2 weeks to get a diagnostic. My car was drivable, yet I was advised by the service department it needed to be there because a diagnostic could be available at any time . Side note, I had already had my car in several months before with the same issue, which was unresolved. I do blame this on the poor ability to question the customer and take proper notes. Yes, I would be willing to buy a car from Sunset Ford again, but I will never, never, never, have my car serviced there ever, ever again. I apologize for the redundancy, but I hope Ford can make this right for future customers. I will make this known on several media outlets . I would advise that you make changes to the advantage of your customers. Thank you for your time and concern in this matter. Jill Burstein

Feb 27, 2024

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I had my first Ford vehicle serviced at this place over

I had my first Ford vehicle serviced at this place over 10 years ago, and the service was excellent. So, I decided to bring it back for a faulty headlight replacement/repair on 2.12.24. It seemed like a simple fix, but as of now, I still don't have my car back. During the first week, the technician was out sick, and the following week they needed to run diagnostics and troubleshoot. I informed the service person, Mike, that I needed my vehicle back by 2.26.24 due to prior commitments. I even told him that if he wasn't 100% sure that the vehicle would be ready by then, I would gladly pay for the part and come back at a later time as the car was needed for transportation. Mike assured me that he would work on it. However, it's now 2.27.24, and Mike is not returning my phone calls even though he has my car. I am disappointed, and to be honest, a little embarrassed. The place is good for oil changes like the review says, but I wouldn't recommend getting trapped like I did. Update: After Mike at Sunset called me back, he agreed to return my car to me. We scheduled the repair to be done a week later. When the day arrived for the repair to be completed, he gave me a rental car to use while mine was being worked on. They replaced the wire harness and fixed the recall issue. I got my car back on the same day. In the end, Mike made the situation right, and I am grateful for his help.

Feb 02, 2024

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Was in and out in a reasonable amount of time for my oil

Was in and out in a reasonable amount of time for my oil change and tire rotation

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Wyatt Cronk

Wyatt Cronk

Technician
Recent Reviews

Apr 16, 2024

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Dan was super awesome.

Dan was super awesome. He was helpful and so kind. He was a joy to work with. Thank you so much for everything. I super appreciated it!!!😁😁😁

Feb 03, 2024

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Serves is always nice.

Serves is always nice. Take my car there for every oil change. Will continue going there

Dec 16, 2023

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Had a great experience with Horgan and sunset ford as a

Had a great experience with Horgan and sunset ford as a whole. 10 out of 10 would return for future service.

Nov 29, 2023

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Had a great experience at sunset ford, Jordan was a

Had a great experience at sunset ford, Jordan was a really professional guy with all the knowledge I needed. Thank you!

Jul 26, 2023

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It has quick fast service nice friendly service and takes

It has quick fast service nice friendly service and takes good care of your car

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Josh Marshall

Josh Marshall

Sales Assistant
Contact Me
Dealership Experience 3 years 4 months
Born and raised in St. Louis, I bring a passion for building strong, lasting relationships with customers. As a newcomer to sales, I thrive on connecting with people, understanding their needs, and providing solutions that add value. My goal is to create a positive experience for every customer by combining active listening, problem-solving, and a genuine desire to help. I’m excited to grow in this industry, develop my skills, and make an impact—one relationship at a time!
Recent Reviews

Apr 21, 2025

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The dealership was terrific to work with.

The dealership was terrific to work with. They were personable, fast, and efficient. I would recommend them to any family or friend looking for a new vehicle.

Apr 13, 2025

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Josh made the process of tradein and buy total easy.

Josh made the process of tradein and buy total easy. He was very kind and informative

Mar 29, 2025

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Very professional staff, never felt pressured.

Very professional staff, never felt pressured. Would absolutely recommend this dealership and Eddie as your salesman!

Mar 26, 2025

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SUNSET FORD has always been my husband Elmer Steffen Jr.

SUNSET FORD has always been my husband Elmer Steffen Jr.’s First Stop when shopping for a vehicle; actually purchased his Very First Used Car at SUNSET at the age of 16!! The Bronco Sport (Badlands) was probably his/our 4th or 5th vehicle purchase there, and our Sons have made vehicle purchases there along with father, Elmer Steffen Sr. Our young Salesman, Josh did a Good Job…being his FIRST New Vehicle Sale😊; but we were quite Disappointed with the Supervisor Sales Associate Josh was going Back and Forth with during Sale; didn’t appreciate his Pushiness, and know for a fact “Better Price Deal” could’ve/SHOULD’VE been Offered considering the LOYALTY my husband and family have Always given SUNSET FORD Dealership there in St. Louis, MO 🙁. My husband and family truly are True BLUE FORD Oval Men!! Thank You, Mrs. C. Steffen

Mar 07, 2025

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Josh was knowledgeable about the car and able to answer

Josh was knowledgeable about the car and able to answer all of my questions. He was very helpful and nice!

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Jim McConnell

Jim McConnell

Technician
Recent Reviews

Jan 17, 2024

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Always accommodating everyone cares about us the customer

Always accommodating everyone cares about us the customer it's a great place to get your vehicle services and feel comfortable that your being taken care of!!

Dec 16, 2023

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Had a great experience with Horgan and sunset ford as a

Had a great experience with Horgan and sunset ford as a whole. 10 out of 10 would return for future service.

Jan 04, 2023

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Having worked at this dealership myself in the past and

Having worked at this dealership myself in the past and knowing how they expect quality workmanship from their employees towards customer satisfaction is the reason why I still patronize this dealership!

Jul 29, 2022

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Great service awesome people to deal with and great cars

Great service awesome people to deal with and great cars to drool over while my car is being serviced

Jul 01, 2022

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The service department at Sunset Ford is second to none.

The service department at Sunset Ford is second to none. All the work I have had done there has been done on time and done correctly the first time.

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Martin Folk

Martin Folk

Porter
Recent Reviews

Apr 16, 2024

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Dan was super awesome.

Dan was super awesome. He was helpful and so kind. He was a joy to work with. Thank you so much for everything. I super appreciated it!!!😁😁😁

Jul 04, 2023

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They were very professional and made me feel at ease.

They were very professional and made me feel at ease. They came and got my vehicle and brought it back.

May 05, 2022

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Service was good after the initial date of we can do it

Service was good after the initial date of we can do it in October. All great after Judson stepped in to get a new date N foo

Jan 05, 2022

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Everyone was very nice. Waiting was clean. The service...

Everyone was very nice. Waiting was clean. The service was quicker than we anticipated. Overall, it was a good ex.

Sep 18, 2021

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It is a great and nice dealership full of great people...

It is a great and nice dealership full of great people thank you to all the workers

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Alyssia Griffith

Alyssia Griffith

Appointment Coordinator
Dealership Experience 2 years 1 months
Industry Experience 2 years 1 months
Recent Reviews

Apr 16, 2024

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Dan was super awesome.

Dan was super awesome. He was helpful and so kind. He was a joy to work with. Thank you so much for everything. I super appreciated it!!!😁😁😁

Jan 19, 2024

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I had an unbelievably great experience working with

I had an unbelievably great experience working with Sunset Ford and I would recommend them to everyone!

Jan 07, 2024

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The dealer was great!

The dealer was great! Only negative if I had to say was the fact that the service writer was new, and knew nothing about the service on motorhome's. The service manager, Jennifer, called me to follow-up and generally cared about her service department and I, for on, appreciate that! Sunset Ford has all my Ford business!

Nov 17, 2023

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Won me over with their professionalism and genuine

Won me over with their professionalism and genuine kindness. The issue I was having was complicated and Sunset went well out of their way to get me all set up. Even the kids enjoyed coming up!

Sep 29, 2023

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Sunset ford is my absolute favorite, thank you for your

Sunset ford is my absolute favorite, thank you for your awesome service, I will be back

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Bill Hubble

Bill Hubble

Porter
Recent Reviews

Jul 30, 2023

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Good quality workmanship.

Good quality workmanship. Just need more help for the small jobs. Have tried other shops and wasn't happy with service.

Jan 04, 2023

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Having worked at this dealership myself in the past and

Having worked at this dealership myself in the past and knowing how they expect quality workmanship from their employees towards customer satisfaction is the reason why I still patronize this dealership!

Feb 18, 2022

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My truck battery went belly up in the early morning.

My truck battery went belly up in the early morning. I called to see if I could get in for a battery swap ASAP. The service center was very professional in getting me in, serviced and back on the road with a fresh power source. All is good.

Jan 05, 2022

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Everyone was very nice. Waiting was clean. The service...

Everyone was very nice. Waiting was clean. The service was quicker than we anticipated. Overall, it was a good ex.

Dec 23, 2021

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Friendly, quick, fair price and very professional. And...

Friendly, quick, fair price and very professional. And best of all, the car and engine compartment was clean in the end.

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John Raster

John Raster

Parts Consultant
Dealership Experience 9 years 9 months
Industry Experience 36 years
Recent Reviews

Nov 06, 2022

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I have absolutely no complaints about Sunset Ford or

I have absolutely no complaints about Sunset Ford or Joseph Arendall. Every employee I have had contact with has been very knowledgeable and helpful with a smile. Because of this, Sunset Ford is now my choice for service and repairs. I just do not think I could find a better choice to take care of my EcoSport.

Sep 27, 2022

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Sunset Ford has always been fair and honest with their

Sunset Ford has always been fair and honest with their repairs and service; even when my wife brings in the car for work.

Sep 14, 2022

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Conan did an outstanding job getting my vehicle serviced.

Conan did an outstanding job getting my vehicle serviced. And what a great job by the parts dept. in locating and acquiring the part needed to fix my vehicle. Great Job!!!!

Jul 06, 2022

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mechanic did a great job working on my truck.

mechanic did a great job working on my truck. Parts department got what I needed.

Jun 11, 2022

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Came in for recall work and an oil change.

Came in for recall work and an oil change. Service was great. The staff and my tech were very friendly and professional.

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Doug Fitzgerald

Doug Fitzgerald

Technician
Recent Reviews

Apr 16, 2024

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Dan was super awesome.

Dan was super awesome. He was helpful and so kind. He was a joy to work with. Thank you so much for everything. I super appreciated it!!!😁😁😁

Mar 20, 2024

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I have bought a few cars from Tim Stewart.

I have bought a few cars from Tim Stewart. He has always been great to deal with. Very honest and trustworthy.

Jan 17, 2024

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Sunset Ford is an Amazing dealer.

Sunset Ford is an Amazing dealer. We recently had an oil leak on our Escape. Mike Sowards took great care of us. We trust them and wouldn’t go anywhere else for service.

Jan 17, 2024

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Always accommodating everyone cares about us the customer

Always accommodating everyone cares about us the customer it's a great place to get your vehicle services and feel comfortable that your being taken care of!!

Aug 07, 2023

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All parties involved (office and mech techs) were

All parties involved (office and mech techs) were professional, informative and courteous and investigated all options on my vehicle. while waiting, was asked by several others in office if I had been helped/needed help: very in tune with customers

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Joe Schmelzle

Joe Schmelzle

Shuttle Driver
Dealership Experience 8 years 1 months
Recent Reviews

Feb 25, 2024

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Appreciate customer service and pickup service is very

Appreciate customer service and pickup service is very convenient. Prices are a bit high but have piece of mind about tech service.

Oct 08, 2023

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Friendly and fast service, took care of our car repairs,

Friendly and fast service, took care of our car repairs, kept us informed of progress

Aug 03, 2023

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Shuttle service was excellent and greatly appreciated.

Shuttle service was excellent and greatly appreciated. Shuttle drivers were very courteous. Service was completed in due time. We have no complaints about anything. Thank you so much

Jun 20, 2023

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Love the free shuttle service!

Love the free shuttle service!! The staff is very friendly. Love the NitroFill nitrogen tire fill service. Good people.

Apr 17, 2023

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In and out quickly.

In and out quickly. And they were courteous. They were very accommodating. Thanks for the service.

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John Wise

John Wise

Technician
Dealership Experience 9 years 8 months
Industry Experience 38 years 4 months
Recent Reviews

Jun 26, 2023

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Service was fine.

Service was fine. Took too long to schedule Ford mandated recall work (more than 6 months).

Apr 19, 2023

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Great service with a knowledgeable and friendly staff.

Great service with a knowledgeable and friendly staff. Helpful in all areas that are needed to make a successful dealership.

Nov 04, 2022

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A lot of people walking around doing nothing but no one

A lot of people walking around doing nothing but no one asked me can I help you

Oct 06, 2022

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Mike was great to deal with , there service dept looked

Mike was great to deal with , there service dept looked great, I was a sucker for their Starbucks coffee

Aug 21, 2022

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Danielle was very professional.

Danielle was very professional. Got my car in right away. The way she click clacks that keyboard with those long nails is very impressive! Love the place so much I Will be back. Probably Monday -Friday!

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Matthew Wymer

Matthew Wymer

Porter
Dealership Experience 8 years 4 months
Recent Reviews

Mar 14, 2023

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I’m always pleased to have my services done at Sunset

I’m always pleased to have my services done at Sunset Ford because they do it right the first time.

Jun 11, 2022

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Came in for recall work and an oil change.

Came in for recall work and an oil change. Service was great. The staff and my tech were very friendly and professional.

May 21, 2022

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Very helpful friendly and he makes sure you are happy

Very helpful friendly and he makes sure you are happy with the car you picked out .Also he does whatever it takes to make sure you are satisfied.

Nov 13, 2021

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Could not have had a better experience. Tony was awesome...

Could not have had a better experience. Tony was awesome to work with as always.

Nov 11, 2021

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Sunset always has the best customer service and service...

Sunset always has the best customer service and service overall!!! I Will continue to bring my fords to you all! Thank you, keep it up.

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Timothy Hood

Timothy Hood

Technician
Dealership Experience 5 years 9 months
Recent Reviews

Jan 17, 2024

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Always accommodating everyone cares about us the customer

Always accommodating everyone cares about us the customer it's a great place to get your vehicle services and feel comfortable that your being taken care of!!

Jan 05, 2022

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Everyone was very nice. Waiting was clean. The service...

Everyone was very nice. Waiting was clean. The service was quicker than we anticipated. Overall, it was a good ex.

Oct 28, 2021

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The Heutel Family and the service team do an outstanding...

The Heutel Family and the service team do an outstanding job! Lonnie Pope and Tim Hood care of the maintenance items for our vehicle and we are satisfied customers!

Oct 28, 2021

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I have been very pleased with the service I receive at...

I have been very pleased with the service I receive at Sunset Ford dealership.Although the phone system seems to create delays, the service writers and shop people I have been very helpful.

Jul 03, 2021

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Excellent service and a professional staff; always...

Excellent service and a professional staff; always willing to assist in anything needed

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Jordan Kendall

Jordan Kendall

Technician
Recent Reviews

Jan 17, 2024

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Always accommodating everyone cares about us the customer

Always accommodating everyone cares about us the customer it's a great place to get your vehicle services and feel comfortable that your being taken care of!!

Jun 29, 2022

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Friendly staff, efficient service, very clean and plenty

Friendly staff, efficient service, very clean and plenty of amenities, made the process very easy and will be back for sure.

May 14, 2022

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We were seen at a reasonable time and the price was less

We were seen at a reasonable time and the price was less than we anticipated

Jan 05, 2022

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Everyone was very nice. Waiting was clean. The service...

Everyone was very nice. Waiting was clean. The service was quicker than we anticipated. Overall, it was a good ex.

Jun 22, 2021

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Dealership is clean, well kept, and organized. When...

Dealership is clean, well kept, and organized. When pulling up to Service garage doors, if there are any cars in the lane ahead of you, I didn't know if I should stay with the car or go inside to report my service issue. There seems to be a backlog of service vehicles. Initially, I was told I would that I would need to leave my vehicle at the shop for 7 to 10 days (rear camera not working). Then, I was offered an appointment in August (45 days lead time). Then, Bob Edwards found a time slot that I could be slotted-into. Not sure if this is a labor shortage, or parts shortage, but bring back the extra night shifts. Finally, if customers aren't willing to tie up their car for 7 to 10 days they just might find a local repair shop for those repairs that are not dealership dependent.

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Teresa Farris

Teresa Farris

Office Manager
I grew up in St. Louis. During high school I started working part time at a dealership. I was hired full time after graduation and learned all aspects of the dealership. I have been with Sunset Ford since 2001. I look forward to coming to work everyday. Outside of work, spending time with my family is important. I also enjoy running. I have run several marathons, including the Boston Marathon in 2000.
Recent Reviews

Apr 05, 2024

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Mike and Larry were fantastic.

Mike and Larry were fantastic. Great buying experience. I will recommend to everyone I know that's in the market for a car

May 07, 2023

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The Heutel Families and employees manage and operate an

The Heutel Families and employees manage and operate an excellent Ford dealership. Excellent service, professionalism, attention to details, and great communication skills. Thank you Jennifer and Brett in service!

Jul 31, 2022

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It was great, outstanding sales and service, they throw

It was great, outstanding sales and service, they throw out the red carpet for you, excellent place.

Jul 31, 2022

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The experience was exceptional.

The experience was exceptional. Sunset Ford made me feel like we were there only concern. Hats off to Larry Sidberry, Tim Stewart and the entire staff involved with the delivery of our Lightning

Oct 17, 2020

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This was a first for us with the mobile service vehicle....

This was a first for us with the mobile service vehicle. It was amazing and so simple! What a terrific service to be offering. Loves it and will continue to use this option. Thank you Sunset! And thank you Ford!

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Nick Ellison

Nick Ellison

Service Manager
Dealership Experience 7 years 7 months
Industry Experience 25 years 4 months
As the Service Manager at Sunset Ford, I bring over 25 years of experience in the automotive industry. My goal is to ensure that every customer has an exceptional experience with us. At Sunset Ford, we see our customers as friends, not just clients, and I am here to assist in any way possible to make their visits as seamless as possible. I am proud to be part of such an established and trusted dealership. Outside of work, I enjoy fishing, boating, 4-wheeling, and spending quality time with my family. Cooking and grilling are also some of my favorite pastimes. I have a deep passion for Ford trucks, having driven them since I first started behind the wheel. I love customizing and personalizing my trucks, making each one a reflection of my style.
Recent Reviews

Mar 02, 2025

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Very nice and clean place , we have bought one car here

Very nice and clean place , we have bought one car here and really enjoyed our experience , great service department also! Nick has helped us many times very knowledgeable and great customer service.

Feb 16, 2025

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"Don't close the deal til Sunset" is more relevant now

"Don't close the deal til Sunset" is more relevant now than ever! The dealership's service department is ready, willing, and able to deliver an exceptional encounter for everyone. Nick Ellison and the professional service team handled my car as if it was their own. For that, I'm very grateful.

Feb 15, 2025

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Nick brings his expertise, phenomenal customer service,

Nick brings his expertise, phenomenal customer service, and great attitude to each customer interaction! I value his perspective and advice. He’s friendly, knowledgeable and provides good communication as to what’s going on with your vehicle. I couldn’t recommend Nick more for your service needs!

May 04, 2018

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THANKS Cory

Thanks to Cory Pupillo and Sunset Ford for the best and easiest deal ever. We will be back for another car very soon. Thanks again

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Ronald Laurent

Ronald Laurent

Parts Consultant
Dealership Experience 5 years 10 months
Worked in parts since I graduated from High School. I grew up in a small town in ILL. Praire Du Rocher,I live in Maeystown IL. Married and have one son. Hobbies building VW dune buggy's and taking my Budweiser off road buggy to car shows.also enjoy camping and hunting.
Recent Reviews

Apr 11, 2025

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Jim was fantastic to work with, and the entire Sunset

Jim was fantastic to work with, and the entire Sunset Ford team was extremely professional. The transaction was low pressure and extremely transparent.

Sep 14, 2022

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Conan did an outstanding job getting my vehicle serviced.

Conan did an outstanding job getting my vehicle serviced. And what a great job by the parts dept. in locating and acquiring the part needed to fix my vehicle. Great Job!!!!

May 11, 2022

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Great customer service.

Great customer service. Very helpful Parts, service and sales departments always willing to take the best care possible. Thank you for all the hard work and making sure we are safe and happy with our vehicles.

Nov 11, 2021

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Sunset always has the best customer service and service...

Sunset always has the best customer service and service overall!!! I Will continue to bring my fords to you all! Thank you, keep it up.

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Tom Schilling

Tom Schilling

Wholesale Parts Consultant
Dealership Experience 11 years 2 months
Industry Experience 36 years 10 months
Have been in the automotive business my entire career. My two best friends are Oakley, my Golden Retriever, And Max, my Chocolate Lab. Hobbies are Boating at LOTO, and watching St. Louis Blues Hockey.
Recent Reviews

Nov 13, 2022

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Courteous, professional and honest.

Courteous, professional and honest. Well trained staff with no high pressure tactics. Excellent customer service!

Oct 06, 2021

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Went smooth and was quick. Got me in very fast even when...

Went smooth and was quick. Got me in very fast even when I didn’t have an appointment.

Jun 15, 2018

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Wow what a awesome experiance!!

I cant say enough great things about the dealership and its personnel. From the parts and service professionals. To the sales management and sales people. Every single person I dealt with made my buying experience second to none. Hats off to this awesome dealership! Everything that I was told went just as they said. I will be sending everyone I know here. Thank you all for the great deal,especially Larry Sidberry & Howard Wood!

Jul 01, 2016

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Above and beyond experience!

A totally positive car buying experience at Sunset Ford! Finding the perfect car for our family was extremely important to me and Steve Lower made that happen. Steve took the time to listen to all of my family's needs and didn't stop until he found the perfect car. I was most impressed because he never asked us to change our " wish list" just to make a sale. After finding the perfect new 2016 Edge, Steve handed us over to Justin who had all our paperwork in order which made the total car buying process very seemless. Finally, I wanted to special order mats and Tom from Sevice offered to have them next day, so we could have them before the holiday week-end. We live in Illinois, but I will definitely make the drive for GREAT SERVICE!

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Kathy Deatherage

Kathy Deatherage

Accounts Payable
Recent Reviews

Aug 23, 2024

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Big shout out to Jim Wagstaff and the Sunset Ford staff.

Big shout out to Jim Wagstaff and the Sunset Ford staff. Great buying experience and couldn't be any happier with my new ride! Anyone in the market for a new car I would recommend swinging by Sunset and talk with Jim and see what Ford has to offer.

Jul 31, 2022

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It was great, outstanding sales and service, they throw

It was great, outstanding sales and service, they throw out the red carpet for you, excellent place.

Jun 29, 2022

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Great service you are asking for too many words for your

Great service you are asking for too many words for your survey how many timesc n you say great

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Joanne Delaney

Joanne Delaney

Biller/Title Clerk
Dealership Experience 9 years 9 months
I have worked in the automotive industry for 20+ years. I worked previously at Sunset back in 2001 to 2010. I left but have returned and have been here since 2015. I have worked in service as a cashier and I have worked in the office as a scanner, warranty assistant and biller. I am a self starter and I have a pretty extensive knowledge in titles and accounting. If I can't get the answer on my own I know how to get it. I do not like loose ends. I enjoy working for Sunset Auto Company. We have a knowledgeable & friendly staff from Sales to Service to the office. We are truly like a family. So if you are looking for a car or your car needs repair, gives us a try, we always do our best so you won't be disappointed.
Recent Reviews

Mar 20, 2024

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I had a great experience at Sunset Ford….

I had a great experience at Sunset Ford….Brad and Daryl were beyond nice..Thank you Sunset Ford! I love my Ford Escape!

Jul 31, 2022

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It was great, outstanding sales and service, they throw

It was great, outstanding sales and service, they throw out the red carpet for you, excellent place.

Mar 03, 2021

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This is the only dealership I will deal with they...

This is the only dealership I will deal with they were.very courteous. The salesman that I had was amazing his name is Tony Pizzella I enjoyed working with him. Everyone there was polite. I had an issue with the registration on the truck I was trading in from the other local dealership, Joann in the offices at Sunset Ford told us not to worry about she would get it taken care of just enjoy the new truck.

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Terry Konkel

Terry Konkel

Parts Consultant
Dealership Experience 24 years 8 months
Industry Experience 38 years 9 months
30 YEARS OF PARTS EXPERIENCE. I HAVE BEEN WITH SUNSET FORD FOR NEARLY 18 YEARS. I AM THIS YEARS CHILI COOKOFF CHAMPION. FORD PARTS CERTIFIED AND WORK ON OUR DEALERS TECHNICIAN COUNTER.
Recent Reviews

Sep 14, 2022

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Conan did an outstanding job getting my vehicle serviced.

Conan did an outstanding job getting my vehicle serviced. And what a great job by the parts dept. in locating and acquiring the part needed to fix my vehicle. Great Job!!!!

Feb 14, 2021

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Top notch service as always. We never have to worry about...

Top notch service as always. We never have to worry about anything when Sunset takes care of our vehicles. Everyone is always great to work with.

Oct 16, 2020

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You have an excellent staff of techs that are, friendly...

You have an excellent staff of techs that are, friendly and not hesitant about speaking with customers about the repairs that are being done. They are also extremely knowledgeable of all facets of the vehicles we own.

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Tom Dapron

Tom Dapron

Parts Delivery Driver
Dealership Experience 7 years 4 months
Recent Reviews

Dec 16, 2023

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The parts department is one of the best around.

The parts department is one of the best around. Competent professionals. The phone never rings forever like other dealers.

Nov 13, 2022

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Courteous, professional and honest.

Courteous, professional and honest. Well trained staff with no high pressure tactics. Excellent customer service!

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Dale Gurlen

Dale Gurlen

Parts Delivery Driver
Recent Reviews

Dec 02, 2023

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Good customer service.

Good customer service. Friendly environment. I was employed there years ago. Never had any problems with service or parts. I would recommend them to anyone.

Feb 04, 2017

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Best parts experience ever

Dale is wonderful at his job honestly I think he deserves a raise , he is a very helpful kind worker and helps anyone that needs it

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Mindy Lawrence

Mindy Lawrence

Wholesale Parts Consultant
Dealership Experience 3 years 9 months
Industry Experience 9 years 6 months
Recent Reviews

Mar 20, 2024

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I have bought a few cars from Tim Stewart.

I have bought a few cars from Tim Stewart. He has always been great to deal with. Very honest and trustworthy.

Dec 16, 2023

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The parts department is one of the best around.

The parts department is one of the best around. Competent professionals. The phone never rings forever like other dealers.

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Jeff Moll

Jeff Moll

Wholesale Parts Consultant
Dealership Experience 11 years 5 months
Industry Experience 37 years 11 months
30 years of Parts Experience reaching Fords Master Certification
Recent Reviews

Nov 13, 2022

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Courteous, professional and honest.

Courteous, professional and honest. Well trained staff with no high pressure tactics. Excellent customer service!

Jun 07, 2022

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Tim was absolutely amazing to work with.

Tim was absolutely amazing to work with. He understood what we wanted and helped us get a great car. Thanks to everyone at Sunset for getting us a car and in and out of the dealership quickly.

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Thomas Childress

Thomas Childress

Service Advisor
Dealership Experience 7 months
Industry Experience 9 years 8 months
Proven expertise as a Service Advisor within dealership settings, adept at managing and prioritizing multiple client needs in a fast-paced environment. Skilled in driving mechanical repair sales, delivering exceptional service, and ensuring customer satisfaction. Strong ability to communicate technical details to clients, identify service opportunities, and maintain lasting relationships to enhance client retention and dealership performance.
Recent Reviews

Feb 17, 2025

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Organized, efficient and well done work.

Organized, efficient and well done work. Sunset ford has the best customer service in St. Louis.

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Paul Hurd

Paul Hurd

Wholesale Parts Consultant
Dealership Experience 2 years 2 months
Industry Experience 12 years 9 months
Recent Reviews

Mar 27, 2025

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Paul Hurd in parts went above and beyond to answer my

Paul Hurd in parts went above and beyond to answer my question on a supposed power steering belt that a shop said that I needed to replace, only problem was this shop did NOT know what they were talking about because a 2014 Ford Flex doesn't have a power steering belt. He saved me some money and took the time to look it up and let me know. After I ended my call with him, he did a little more research and called me back to verify NO BELT. Thank you!!!!!!

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Jud Kinde

Jud Kinde

Service Advisor
Dealership Experience 11 months
Recent Reviews

Mar 05, 2025

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I am writing this review about the team at Sunset Ford on

I am writing this review about the team at Sunset Ford on Gravois. Jenn, Mike, Justin(s), Memphis, and Pete have gone above and beyond taking care of me and my ‘21 Ford Bronco. Most notably they worked on my behalf contacting Ford Corporate about an issue I was having with my hardtop. Jenn, Mike and the rest of the service team worked with Justin and the sales team and they were ultimately able to get me sorted out with a brand new hardtop! What really stood out to me while working with Sunset on this issue was how I felt like they were invested in solving the issue just as much as I was. I did not feel alone anymore, after having dealt with Ford Support for months to no avail. I was kept well informed through the whole process by all members of the teams, and there were never any surprises. If you’re looking for reliable, attentive, and friendly service, I highly recommend Sunset Ford on Gravois. They’ve earned my trust, and I’ll definitely be returning for future maintenance needs. Thank you to the entire team for making this such a positive experience! -George M

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Austen Kuban

Austen Kuban

Technician
Recent Reviews

Jun 29, 2023

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Employee Rating

I think they do good work, but waited over an hour for

I think they do good work, but waited over an hour for them to start on my car, even with an appointment

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Dave Markland

Dave Markland

Shuttle Driver
Recent Reviews

Oct 24, 2023

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Employee Rating

The experience was wonderful, sunset ford is a pleasure

The experience was wonderful, sunset ford is a pleasure to do business with. The service staff was very helpful and understanding

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Andy McBride

Andy McBride

Inventory Manager/ E-Commerce
Dealership Experience 13 years 9 months
Industry Experience 13 years 9 months
Recent Reviews

Feb 01, 2020

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Best experience ever

I am not a big fan of sitting at the computer and write reviews. As far as I am concerned anyone should be honest and respect their clients. Unfortunately, in this world that is just often not the case. I bought parts from Sunset Ford over the internet, the first time they send me the part I got the wrong thing. OMG, I thought, here we go, this is the beginning of a long frustrating story. I was so wrong. I called, reached Brian the manager of parts. He told me he was sorry for the mix up. I received the correct part in no time and , they send me a return label for the part that was initially send out in error and all was good. Great people, excellent service. Thank you Brian, I will certainly buy from you again. Michael Kienzl

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Mike McMullin

Mike McMullin

Parts Driver
Recent Reviews

May 21, 2023

Dealership Rating
Employee Rating

Has been taking very good care of all my needs since my

Has been taking very good care of all my needs since my purchase. I am very pleased with everyone I have worked with.

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Patty Oswald

Patty Oswald

Office Assistant
Recent Reviews

Jul 31, 2022

Dealership Rating
Employee Rating

It was great, outstanding sales and service, they throw

It was great, outstanding sales and service, they throw out the red carpet for you, excellent place.

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Matt Rice

Matt Rice

Technician
Recent Reviews

Apr 27, 2024

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Employee Rating

Mathew and Tony were absolutely amazing.

Mathew and Tony were absolutely amazing. Made this way better than last time I bought a car

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Glen Stute

Glen Stute

Parts Delivery Driver
Recent Reviews

Oct 06, 2021

Dealership Rating
Employee Rating

Went smooth and was quick. Got me in very fast even when...

Went smooth and was quick. Got me in very fast even when I didn’t have an appointment.

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Dave Tucker

Dave Tucker

Warehouseman
Dealership Experience 7 years 10 months
Recent Reviews

Jan 19, 2024

Dealership Rating
Employee Rating

Bad bad they don't stand behind their products which they

Bad bad they don't stand behind their products which they know they're fully they don't want to help you out at all

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Ed Venus

Ed Venus

Quality Control Manager
Recent Reviews

Feb 08, 2019

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Employee Rating

Great customer service

Mike has awesome customer service and Ed is a relentless worker who really knows his stuff! They both worked tirelessly to ensure my vehicle issues (not caused by Sunset Ford) were corrected.

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Sergio Villanueva

Sergio Villanueva

Technician
Recent Reviews

Jan 17, 2024

Dealership Rating
Employee Rating

Always accommodating everyone cares about us the customer

Always accommodating everyone cares about us the customer it's a great place to get your vehicle services and feel comfortable that your being taken care of!!

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Jaynie Barber

Jaynie Barber

BDC
Dealership Experience 4 months
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Andrew Branca

Andrew Branca

Service Advisor
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Kim Douglass

Kim Douglass

HR/Payroll Administrator
Dealership Experience 8 months
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Tom Ernst

Tom Ernst

Parts Driver
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Tony Forcelledo

Tony Forcelledo

Parts Driver
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Scott Hirth

Scott Hirth

Warehouseman
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Lucas Kenniston

Lucas Kenniston

Porter
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Bill Kersting

Bill Kersting

Parts Driver
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Tony Klote

Tony Klote

Shuttle Driver
Dealership Experience 1 years 9 months
Industry Experience 1 years 9 months
Retired after 40 years in the Corporate Food Business. Enjoy people and helping those around me.
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Carissa Laughlin

Carissa Laughlin

Biller/Title Clerk
Dealership Experience 1 years 5 months
Industry Experience 6 years
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Harper Lepage

Harper Lepage

Sales Porter
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Robert Lonigro

Robert Lonigro

Parts Driver
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Jessica Perez

Jessica Perez

Parts Driver
Dealership Experience 3 years
Industry Experience 5 years 2 months
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Russ Rensing

Russ Rensing

Technician
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Chris Schildz

Chris Schildz

Driver
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Mike Smith

Mike Smith

Warehouseman
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Dareth Thorn

Dareth Thorn

Parts Administration
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Eric Washington

Eric Washington

Porter
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