Staff
Management
Justin Lombard
Sales Manager
Jenn Hall
Service Director
Justin Heutel
GM / Parts, Service & Body Shop Director
Pete Heutel
General Manager / Sales & Finance
Clinton Sowards
Sales Manager
Brian Noeth
Parts Manager
Nick Ellison
Service Manager
Teresa Farris
Office Manager
Michelle Coomer
Office Manager
Sales
Jim Wagstaff
Sales Professional
Mike Geraghty
Sales Professional
Keith Boerding
Sales Professional
Cory Pupillo
Sales Professional
Tim Stewart
Commercial Account Manager/Commercial Finance
Tony Pizzella
Sales Professional
Daniel Johannessen
Sales Professional
Edward McInerney
Sales Professional
Josh Marshall
Sales Professional
Logan O'Brien
Sales Professional
Matthew Wymer
Porter
Erik Burton
Porter
Sarah Norrenberns
Custodian
Gabe Burkeen
Porter
Finance
Jeff Farrah
Business Manager
Darrell Burton
Business Manager
Service
Brett Mathis
Service Advisor
Neal Watson
Fleet Service Advisor
Leah Hummell
Service Advisor
Jordan Arendall
Mobile Service Coordinator
Greg Early
Technician
Mike Hamilton
Technician
Chad Conover
Technician
Mike Sowards
Service Advisor
Corey Polston
Technician
Wyatt Cronk
Technician
Martin Folk
Porter
Joe Schmelzle
Shuttle Driver
Timothy Hood
Technician
Jordan Kendall
Technician
Kyle Snodgrass
Service Advisor
Jaynie Araujo
BDC
Nic Lundry
Technician
Jacob Hertel
Technician
Austen Kuban
Technician
Tom O'Day
Service Advisor
Ed Venus
Quality Control Manager
Chris Benson
Service Advisor
Tim Brockman
STL ASSISTANT COURTESY DRIVER
Jeff Broeker
Technician
Phillip Dietrich
Technician
Angelo Galasso
Technician
Brandon Gullett
Technician
Tanner Hickerson
Technician
Abby Higley
Transportation Coordinator
Bryan Jones
Porter
Dylan Kephart
Technician
Jarod Kremer
Technician
Ian Kurre
Technician
Robert Mckee
Courtesy Driver
Chris S.
Technician
Zdravko Selendic
Technician
Brandon Taft
Technician
Dwain Uetrecht
Technician
Isaiah Viverette
Technician
Eric Washington
Porter
Clyde Wisdom
ASSISTANT COURTESY DRIVER
Justin Zerr
Technician
Parts
Gary Ray
Parts Consultant
Don Andracsek
Parts Consultant
Mark Erickson
Wholesale Parts Consultant
John Raster
Parts Consultant
Tom Schilling
Wholesale Parts Consultant
Terry Konkel
Parts Consultant
Tom Dapron
Parts Delivery Driver
Dale Gurlen
Parts Delivery Driver
Mindy Lawrence
Wholesale Parts Consultant
Jeff Moll
Wholesale Parts Consultant
Paul Hurd
Wholesale Parts Consultant
Andy McBride
Inventory Manager/ E-Commerce
Mike McMullin
Parts Driver
Glen Stute
Parts Delivery Driver
Dave Tucker
Warehouseman
Tom Ernst
Parts Driver
Tony Forcelledo
Parts Driver
Allen Hammond
Parts Driver
Scott Hirth
Warehouseman
Bill Kersting
Parts Driver
Robert Lonigro
Parts Driver
Stephanie McDonough
Parts Sales
Chris McFarland
Parts Sales
Jessica Perez
Parts Driver
Mike Seiffert
Parts Driver
Mike Smith
Warehouseman
Dareth Thorn
Parts Administration
Dave Walton
Parts Sales
Administration
Joanne Delaney
Biller/Title Clerk
Kathy Deatherage
Accounts Payable
Patty Oswald
Office Assistant
Kim Douglass
HR/Payroll Administrator
Melissa Lindan
Accounts Recievable
John Sullivan
Courtesy Driver
Karen Thum
Biller
Justin Lombard
Sales Manager
Jun 10, 2026
The team at sunset ford was fantastic.
The team at sunset ford was fantastic. Justin, Mike, and Daniel were amazing to work with. Have never had such a smooth buying experience. Even helped with a snag along the way with ease and quick reaction. No long waiting, no nonsense, and overall a great dealer to work with.
May 21, 2026
The purchase process was super easy.
The purchase process was super easy. Tim and Terry were great to work with. I would buy another car from them in the future.
May 12, 2026
Thank you Sunset for takinq such great care of me!
Thank you Sunset for takinq such great care of me! Josh, Justin, and Darryl were fantastic to work with. 5 stars all around for the team. I will be back for my next vehicle!
Apr 29, 2026
Cory helped me buy a new super duty with his boss Justin
Cory helped me buy a new super duty with his boss Justin who is the shiznit. Thanks to everyone at Sunset Ford.
Apr 29, 2026
Only place in The Lou to buy a car.
Only place in The Lou to buy a car. Cory and his team are awesome!
Jim Wagstaff
Sales Professional
Jun 12, 2026
I thoroughly enjoyed my experience at Sunset Ford.
I thoroughly enjoyed my experience at Sunset Ford. Mike G was a huge help and made the experience much more enjoyable.
Jun 08, 2026
Everyone made the process of buying a new vehicle as
Everyone made the process of buying a new vehicle as painless as possible. Friendly and efficient!
Jun 06, 2026
Jim was very easy to work with and made the whole process
Jim was very easy to work with and made the whole process very low stress. He explained things well and took time to answer the questions I had. Would recommend him to anyone interested in purchasing a car.
May 05, 2026
My salesman treated me good explained everything about
My salesman treated me good explained everything about the truck I asked got me what I wanted for my trade in , then when I was done he explained how my trucks instruments all worked just very good experience.
May 02, 2026
The whole process was a positive experience!
The whole process was a positive experience! I have recommended them to anyone that notices my new truck.
Mike Geraghty
Sales Professional
Jun 13, 2026
You gotta go see Tim Stewart!
You gotta go see Tim Stewart! He is very knowledgeable kind and catered to my needs. He’s the best sales guy I’ve ever seen!
Jun 12, 2026
I thoroughly enjoyed my experience at Sunset Ford.
I thoroughly enjoyed my experience at Sunset Ford. Mike G was a huge help and made the experience much more enjoyable.
Jun 11, 2026
Mike was a great help in my vehicle search.
Mike was a great help in my vehicle search. He was very kind and resepctful of my time and I felt very well taken care of.
Jun 10, 2026
The team at sunset ford was fantastic.
The team at sunset ford was fantastic. Justin, Mike, and Daniel were amazing to work with. Have never had such a smooth buying experience. Even helped with a snag along the way with ease and quick reaction. No long waiting, no nonsense, and overall a great dealer to work with.
Jun 05, 2026
Very helpful, made it an easy process.
Very helpful, made it an easy process. Thanks Mike for all your help, wil be recommending to friends and family.
Keith Boerding
Sales Professional
May 11, 2026
Nice, straight forward.
Nice, straight forward. Answered all questions accurately. Patient. Even drove it for me while I sat in the back so I could see how it rode as a passenger
Apr 30, 2026
I was a little disappointed when I got to the dealership
I was a little disappointed when I got to the dealership at 9 am to pick up the truck I was going to buy to find out it wasn’t ready for pick up and wasn’t going to be ready until noon. Noon came and went and the truck didn’t show up till 1 pm. We had driven 4 1/2 hours and found out this. Disappointed that we didn’t receive a call the day/night before or that morning so we could have left later in the day instead of leaving home at 4:30 am. On the upside they do fill the fuel tank for us
Apr 15, 2026
Keith is a wonderful salesman to work with.
Keith is a wonderful salesman to work with. I have had the pleasure of purchasing not one, but two vehicles with his help over the last seven years, and both experiences were so easy. He takes the time and care to run all the numbers with you, showing you the best options so you can choose what works best. He is calm, realistic, and never pushy. His kindness and help with my certified pre-owned purchase in 2019 were the reasons I returned to Sunset Ford for my next (brand new) vehicle.
Apr 13, 2026
I have been looking for a vehicle and when I found the
I have been looking for a vehicle and when I found the Bronco Keith was amazing in getting us in it. He is actually the reason we went back after searching other dealers. He actually cared about us and what we wanted.
Mar 27, 2026
Keith is very knowledgeable and very easy to work.
Keith is very knowledgeable and very easy to work. I would recommend him to anyone!
Jeff Farrah
Business Manager
Jun 19, 2026
Will do business again.
Will do business again. I will ask for Eddie. He is very helpful looking for what your budget can afford.
Jun 14, 2026
Logan was quite helpful.
Logan was quite helpful. Would gladly work with him again. Closing by another individual was to fast for my liking.
Jun 12, 2026
They were very helpful and willing to do what it took to
They were very helpful and willing to do what it took to make sure we were happy with our purchase
Jun 10, 2026
The team at sunset ford was fantastic.
The team at sunset ford was fantastic. Justin, Mike, and Daniel were amazing to work with. Have never had such a smooth buying experience. Even helped with a snag along the way with ease and quick reaction. No long waiting, no nonsense, and overall a great dealer to work with.
Jun 08, 2026
Pleasant experience working with Logan.
Pleasant experience working with Logan. The test ride, negotiation, and finalization of the purchase went smoothly. Thanks again!
Cory Pupillo
Sales Professional
May 14, 2026
We are very happy with our new Maverick pickup.
We are very happy with our new Maverick pickup. Cory Puppillo was very helpful and easy to talk to. He brought out the perfect vehicle the first time.
May 13, 2026
I will forever be a part of Ford Nation thanks to Sunset
I will forever be a part of Ford Nation thanks to Sunset Ford and Cory Pupillo the sales rep that helped me with both vehicles that I purchased from them. I went there about 6 months ago and traded in my 2016 Ford Edge for a 2023 Ford Escape. I was originally looking at a Lincoln they had which had 40,000 more than the Escape and 1 year older. I loved the Escape and truly appreciated Cory for giving me another option that in my opinion was a better choice. Yesterday (5/12/26) I went up there wanting a bigger vehicle. I absolutely loved my Escape, but I just needed more room for my family. Cory got me approved for a brand new 2026 Ford Explore! I originally wanted the xx. After seeing the price of a brand-new Explorer xx and what the monthly payments would be, I was hesitant. It wasn’t in my budget, and I told him I just couldn’t swing it. Cory once again out did himself. While I was sitting and waiting for everything to clear, he pulled up an Explorer with a different trim level. I saw it and fell in love with it immediately. The color was absolutely beautiful, the inside so nice and spacey, it was exactly what I was looking for. Cory didn’t try and push me to the most expensive one just so he can make a sale. I told him what my budget was and he listened. I will forever be buying my vehicles from Cory Pupillo at Sunset Ford. He made it the easiest and best experience I have ever had! Thank you Cory for literally everything! I also wanted to thank Jeff Farrah for making the signing process so simple and easy! He made me feel so comfortable. It was like talking and hanging out with a friend. I didn’t feel rush, and he answered all of my questions. Sunset Ford has the best team working for them! They made a lifelong customer!
May 08, 2026
Cory and the crew at Sunset went above and beyond on my
Cory and the crew at Sunset went above and beyond on my purchase. I’ve bought numerous vehicles from other dealers and I have to say this was by far the easiest one. I’ll definitely be a return customer.
Apr 29, 2026
Cory helped me buy a new super duty with his boss Justin
Cory helped me buy a new super duty with his boss Justin who is the shiznit. Thanks to everyone at Sunset Ford.
Apr 29, 2026
Cory knew what I was looking for and got in touch
Cory knew what I was looking for and got in touch immediately. Finance was quick and painless. Dont ask about the service dept.
Tim Stewart
Commercial Account Manager/Commercial Finance
Jun 19, 2026
Tim made the process very simple and efficient when
Tim made the process very simple and efficient when purchasing multiple vehicles. He was informative and prepared with all the paperwork
Jun 13, 2026
You gotta go see Tim Stewart!
You gotta go see Tim Stewart! He is very knowledgeable kind and catered to my needs. He’s the best sales guy I’ve ever seen!
Jun 11, 2026
Mike was a great help in my vehicle search.
Mike was a great help in my vehicle search. He was very kind and resepctful of my time and I felt very well taken care of.
May 21, 2026
The purchase process was super easy.
The purchase process was super easy. Tim and Terry were great to work with. I would buy another car from them in the future.
May 10, 2026
The dealership was very clean and the salesman were very
The dealership was very clean and the salesman were very friendly and not pushy. A*
Darrell Burton
Business Manager
Jun 10, 2026
The team at sunset ford was fantastic.
The team at sunset ford was fantastic. Justin, Mike, and Daniel were amazing to work with. Have never had such a smooth buying experience. Even helped with a snag along the way with ease and quick reaction. No long waiting, no nonsense, and overall a great dealer to work with.
May 22, 2026
Very helpful, saw the car online walked in and got helped
Very helpful, saw the car online walked in and got helped with it right away.
May 22, 2026
Huge shoutout to Josh and Eddie!
Huge shoutout to Josh and Eddie! They were absolutely amazing to work with and made the whole car-buying process incredibly smooth. They went above and beyond to help me find the perfect vehicle and hooked me up with a great deal. If you're looking for a stress-free experience, definitely ask for Josh and Eddie!
May 18, 2026
Daniel was very helpful when I first inquired about the
Daniel was very helpful when I first inquired about the F150 I was interested in. He had it pulled up front and had my trade in appraise while we were on the test drive. We had prior plans and couldn’t stay. I ended up coming back later that afternoon and purchased the truck. It was detailed and up front when I got back. The overall process didn’t take to long.
May 14, 2026
Eddy was great.
Eddy was great. He was very knowledgeable and efficient with everything that went with buying a new vehicle. We will be using him again. 10/10
Brett Mathis
Service Advisor
Dec 10, 2025
Brett Mathis, service specialist has been taking care of
Brett Mathis, service specialist has been taking care of my 2020 Mustang since I purchased it brand new. He is always professional and provides knowledgeable answers to any questions I may have. He is very customer oriented, friendly and a great guy to work with. I appreciate his attention to detail. Thank you, Lan Strauch
Apr 30, 2025
Everything went smoothly.
Everything went smoothly. The salesperson handled everything very professionally, as did the sales manager and the finance person. I’m and out in about 90 minutes. Beat that
Mar 07, 2025
Josh was knowledgeable about the car and able to answer
Josh was knowledgeable about the car and able to answer all of my questions. He was very helpful and nice!
Oct 07, 2024
Brett is amazing with communication, explaining the
Brett is amazing with communication, explaining the needed service and expected timeline, and is very knowledgeable on problems and what is needed. Sales have always been great to work with and the 1 star for Sunset Ford Dealership is based on the service manager. He is unreachable, refuses to talk to customers in the store, and sends the advisor to do his talking. He is difficult to reach and the easiest way is to show up and hope he will actually talk to you in person. After the recent visits, the service manager's customer service and attitude have lost the dealership a loyal, long-time multiple-car family.
Jun 19, 2024
Sunset Ford service dept.
Sunset Ford service dept. will lie to you and mislead you and then overcharge you for their service. I brought my truck to their service dept. to have the PCM programmed to a valve body I installed in my transmission and after several attempts of trying to get it to work they told me I needed a new transmission and wanted to charge me approx. $9,000. I could have had this done at a local transmission shop for half that price. My truck worked fine for 4 years and had an occasional funny shift at a certain RPM range which was annoying after 4 years, so I did a lot of research and replaced the valve body and lead frame. The only thing Sunset Ford was supposed to do was program the PCM to the new parts. They couldn't even get that right. Then they tell me I need a new transmission. I'm not buying it. Warning: Do not go to this dealership for service unless you want to get lied to and ripped off.
Tony Pizzella
Sales Professional
Jun 11, 2026
Won’t go to anyone else for my cars and trucks!
Won’t go to anyone else for my cars and trucks! Tony is the best I’ve ever seen!
May 21, 2026
The purchase process was super easy.
The purchase process was super easy. Tim and Terry were great to work with. I would buy another car from them in the future.
May 21, 2026
Mike is very honest and low pressure.
Mike is very honest and low pressure. The dealership was also very clean- highly recommend
Mar 21, 2026
Tony Pizzella is fantastic!
Tony Pizzella is fantastic!!! He took my cold call on Thursday evening and we came in on Friday, completed a test drive, and then worked with your finance representative to get a great deal for this practically new 2025 Ford Maverick XLT. Thank you!
Mar 21, 2026
Tony was honest, efficient, and personable.
Tony was honest, efficient, and personable. Best dealership experience I’ve had, highly recommend him.
Daniel Johannessen
Sales Professional
Jun 12, 2026
They were very helpful and willing to do what it took to
They were very helpful and willing to do what it took to make sure we were happy with our purchase
Jun 10, 2026
The team at sunset ford was fantastic.
The team at sunset ford was fantastic. Justin, Mike, and Daniel were amazing to work with. Have never had such a smooth buying experience. Even helped with a snag along the way with ease and quick reaction. No long waiting, no nonsense, and overall a great dealer to work with.
May 18, 2026
Daniel was very helpful when I first inquired about the
Daniel was very helpful when I first inquired about the F150 I was interested in. He had it pulled up front and had my trade in appraise while we were on the test drive. We had prior plans and couldn’t stay. I ended up coming back later that afternoon and purchased the truck. It was detailed and up front when I got back. The overall process didn’t take to long.
Apr 29, 2026
Only place in The Lou to buy a car.
Only place in The Lou to buy a car. Cory and his team are awesome!
Apr 01, 2026
I just bought a car from here and had a great experience.
I just bought a car from here and had a great experience. Daniel was my sales associate and he was amazing. He was super patient, very informative, and really helpful throughout the whole process. He was also very personable and easy to talk to, which made the experience even better. I would definitely recommend asking for Daniel if you’re looking to buy a car!
Jenn Hall
Service Director
Apr 29, 2026
I'd run, not walk - away!
I'd run, not walk - away! I will never be back. NEVER FIXED THE RECALL on my car. Made promises they couldn't keep and padded the bill as they kept my car for a month. While having my car, received several calls about "new" things that needed fixed, which was not true and then price gouged one of the so call required repairs. Keep this joke, I'm so over them I'm seeking legal council.
Dec 20, 2025
Cory did a great job helping me through the ordering
Cory did a great job helping me through the ordering process and all the staff members that helped me were kind and professional.
Mar 05, 2025
I am writing this review about the team at Sunset Ford on
I am writing this review about the team at Sunset Ford on Gravois. Jenn, Mike, Justin(s), Memphis, and Pete have gone above and beyond taking care of me and my ‘21 Ford Bronco. Most notably they worked on my behalf contacting Ford Corporate about an issue I was having with my hardtop. Jenn, Mike and the rest of the service team worked with Justin and the sales team and they were ultimately able to get me sorted out with a brand new hardtop! What really stood out to me while working with Sunset on this issue was how I felt like they were invested in solving the issue just as much as I was. I did not feel alone anymore, after having dealt with Ford Support for months to no avail. I was kept well informed through the whole process by all members of the teams, and there were never any surprises. If you’re looking for reliable, attentive, and friendly service, I highly recommend Sunset Ford on Gravois. They’ve earned my trust, and I’ll definitely be returning for future maintenance needs. Thank you to the entire team for making this such a positive experience! -George M
Jun 19, 2024
Sunset Ford service dept.
Sunset Ford service dept. will lie to you and mislead you and then overcharge you for their service. I brought my truck to their service dept. to have the PCM programmed to a valve body I installed in my transmission and after several attempts of trying to get it to work they told me I needed a new transmission and wanted to charge me approx. $9,000. I could have had this done at a local transmission shop for half that price. My truck worked fine for 4 years and had an occasional funny shift at a certain RPM range which was annoying after 4 years, so I did a lot of research and replaced the valve body and lead frame. The only thing Sunset Ford was supposed to do was program the PCM to the new parts. They couldn't even get that right. Then they tell me I need a new transmission. I'm not buying it. Warning: Do not go to this dealership for service unless you want to get lied to and ripped off.
Mar 20, 2024
I have bought a few cars from Tim Stewart.
I have bought a few cars from Tim Stewart. He has always been great to deal with. Very honest and trustworthy.
Neal Watson
Fleet Service Advisor
Jan 17, 2024
Friendly and know their stuff Prices are a bit on the
Friendly and know their stuff Prices are a bit on the high side. Booking lead time OK.
Jan 16, 2024
Always accommodating everyone cares about us the customer
Always accommodating everyone cares about us the customer it's a great place to get your vehicle services and feel comfortable that your being taken care of!!
Oct 20, 2023
Neal is very great with giving updates.
Neal is very great with giving updates. He is a great guy for sunset ford. Have not had a problem with the place so far.
Oct 12, 2023
Got my car in and they were very flexible with my crazy
Got my car in and they were very flexible with my crazy schedule, and I got a amazing rental car
Sep 21, 2023
I have been using this dealership for five years and
I have been using this dealership for five years and always have great customer service
Justin Heutel
GM / Parts, Service & Body Shop Director
Apr 29, 2026
Cory helped me buy a new super duty with his boss Justin
Cory helped me buy a new super duty with his boss Justin who is the shiznit. Thanks to everyone at Sunset Ford.
Feb 20, 2026
Our sales experience with Josh Marshall was awesome, it
Our sales experience with Josh Marshall was awesome, it was completely hassle free. He was so Accommodating helping us over the phone to pick our purchase. Told us the sale was ending at the end of business, so we could put a deposit on what we were wanting over the phone, so we could take advantage of the rebates. So he saved us thousands by going the extra step. Would absolutely recommend Josh and Sunset Ford. I know when it’s time for our next purchase, we will check with them first.
Jan 07, 2026
I have never dealt with a dealer like this in my life!
I have never dealt with a dealer like this in my life! I bought a car in about 45 minutes with no hassle no b.s.! Salesman Joshua Marshall, Sales manager Justin Lombard, and finance manager Darrell Burton, all 3 of them made this sale possible with a classy and professional attitude. Congrats to the family that owns this company, the have some great people working for them!
Dec 12, 2025
Highly recommend, made the process of ordering to
Highly recommend, made the process of ordering to delivery a great experience! Prompt updates during the process, and the sale was a breeze!
Nov 26, 2025
My search for the "perfect" vehicle has taken months but
My search for the "perfect" vehicle has taken months but Sunset and especially Mike Geraghty never gave up on me. Finalizing the sale was quick and painless!
Edward McInerney
Sales Professional
Jun 19, 2026
Will do business again.
Will do business again. I will ask for Eddie. He is very helpful looking for what your budget can afford.
May 14, 2026
No pressure sales!
No pressure sales! Got exactly what I was looking for! My salesman Eddie text me only when he had an update to the deal.
May 14, 2026
Eddy was great.
Eddy was great. He was very knowledgeable and efficient with everything that went with buying a new vehicle. We will be using him again. 10/10
May 05, 2026
Everyone was very friendly and accommodating.
Everyone was very friendly and accommodating. They made the process very easy and quick. Eddie did not pressure me into the sale but gave me all the information I requested for my review.
Apr 29, 2026
Only place in The Lou to buy a car.
Only place in The Lou to buy a car. Cory and his team are awesome!
Leah Hummell
Service Advisor
Dec 30, 2025
Tim Stewart at Sunset Ford is hands-down the number one
Tim Stewart at Sunset Ford is hands-down the number one salesman for a reason. From start to finish, Tim made the entire car-buying process smooth, stress-free, and actually enjoyable. His knowledge, professionalism, and genuine care for his customers truly set him apart. Tim took the time to listen to what I wanted, answered every question honestly, and never made me feel pressured. He went above and beyond to make sure I got the right vehicle at a great deal, and his communication was excellent the entire time. If you’re looking for someone who is trustworthy, hardworking, and truly dedicated to customer satisfaction, ask for Tim Stewart. I wouldn’t buy a vehicle from anyone else and will be recommending him to everyone I know. Sunset Ford is lucky to have him!
Sep 06, 2025
Tony P.
Tony P. @ Sunset Ford has been my go 2 guy 4 years now.. He's smart, courteous & knows what he is talking about.. ALL TRUE.. he goes above & beyond his call of duty.. thanks again Tony
Aug 06, 2025
They were very polite very quick and they multitask which
They were very polite very quick and they multitask which is good for all customers overall rating from one to 10 I’d give them a 10 every time we came in at the end of the day on Saturday and they had no problem staying with us.
Jun 26, 2025
Josh Marshall and Justin L made everything go smoothly
Josh Marshall and Justin L made everything go smoothly for getting me the truck I wanted. They went over and beyond what they needed to. I had extras done to the truck and everything came out perfect. They checked it over before I came and saw it to ensure that I would be as happy as any customers should be. If you want to know what professional looks like don’t hesitate to see Josh and Justin work together. Also the service department is clean and satisfying of a service place I have seen. Right up there with Audi.
Mar 07, 2025
Josh was knowledgeable about the car and able to answer
Josh was knowledgeable about the car and able to answer all of my questions. He was very helpful and nice!
Pete Heutel
General Manager / Sales & Finance
Dec 10, 2025
Brett Mathis, service specialist has been taking care of
Brett Mathis, service specialist has been taking care of my 2020 Mustang since I purchased it brand new. He is always professional and provides knowledgeable answers to any questions I may have. He is very customer oriented, friendly and a great guy to work with. I appreciate his attention to detail. Thank you, Lan Strauch
Oct 24, 2025
Great overall experience at Sunset Ford.
Great overall experience at Sunset Ford. All employees gave great attention to detail and service.
Sep 30, 2025
Jim was understanding and great to work with during my
Jim was understanding and great to work with during my car buying experience at Sunset. He followed up, and jumped right in (and stayed late) to help when I showed up unannounced, ready to buy!
May 13, 2025
The commitment to Superior Customer service for over 100
The commitment to Superior Customer service for over 100 Years is the reason that a Family-owned dealership is one of the Top Ford Dealers in the country. The investment in the Beautiful Building and property shows the Family Pride.
Mar 05, 2025
I am writing this review about the team at Sunset Ford on
I am writing this review about the team at Sunset Ford on Gravois. Jenn, Mike, Justin(s), Memphis, and Pete have gone above and beyond taking care of me and my ‘21 Ford Bronco. Most notably they worked on my behalf contacting Ford Corporate about an issue I was having with my hardtop. Jenn, Mike and the rest of the service team worked with Justin and the sales team and they were ultimately able to get me sorted out with a brand new hardtop! What really stood out to me while working with Sunset on this issue was how I felt like they were invested in solving the issue just as much as I was. I did not feel alone anymore, after having dealt with Ford Support for months to no avail. I was kept well informed through the whole process by all members of the teams, and there were never any surprises. If you’re looking for reliable, attentive, and friendly service, I highly recommend Sunset Ford on Gravois. They’ve earned my trust, and I’ll definitely be returning for future maintenance needs. Thank you to the entire team for making this such a positive experience! -George M
Jordan Arendall
Mobile Service Coordinator
Apr 16, 2024
Dan was super awesome.
Dan was super awesome. He was helpful and so kind. He was a joy to work with. Thank you so much for everything. I super appreciated it!!!😁😁😁
Feb 02, 2024
Serves is always nice.
Serves is always nice. Take my car there for every oil change. Will continue going there
Jan 23, 2024
The five star rating that I gave you was for your mobile
The five star rating that I gave you was for your mobile service unit. The gentleman came to my house to repair. My truck were very polite. Have a great personality and knew exactly what to do within an hour. They had the work completely done. I give this rating to the mobile service because I’ve been trying to get into your service department for a year. I received a safety call notice at the end of 2022. I got a hold of your service department to make an appointment and the parts for the repair were not in. I was told they would call when they came in which never happened. In July 2023 I called to find out about the parts and they said that they had them in stock. So I made another appointment which they said had to be in January 4 of 2024 or I could take the vehicle someplace else and have the work done. I waited to January 4 and brought my vehicle in. I left it with your service department to have it worked on eight hours later I was told that they couldn’t get to it. I would have to leave it overnight to have the work done. I came in to find out what the problem was , it seems that your service writer decided to put other people in front of me and I had to wait which was not satisfactory. I feel that the way you run your service department needs to be corrected the mobile service unit that was sent out to my house after I complain about your service department Did an excellent job. I am more than happy with your mobile service unit not I repeat not your service department. Again the rating I give you is for your mobile service unit not your service department. Thank you.
Jan 17, 2024
Friendly and know their stuff Prices are a bit on the
Friendly and know their stuff Prices are a bit on the high side. Booking lead time OK.
Jan 16, 2024
Jordan was awesome and made us aware of all additional
Jordan was awesome and made us aware of all additional services offered. Thank you for your outstanding customer service
Josh Marshall
Sales Professional
Jun 08, 2026
Very professional, nice, friendly and honest.
Very professional, nice, friendly and honest. Will be using him next time we need a vehicle!
May 27, 2026
I bought a 2014 Ford Escape from Sunset ford back in
I bought a 2014 Ford Escape from Sunset ford back in 2013, and it was time to by a new car, so I decided to check back and see what Sunset had available. I walked in and was met by Josh Marshall, and we talked about what was available. Since I was interested in a PHEV, he showed me a selection of vehicles on the lot. I was happy with my old Escape, so we concentrated on the new ones, and I decided to buy one. The good news is that I like my 2026 Ford Escape as much as I was happy with the prior one. The bad news is that 2026 is probably the last year for the Escape; so, if you want one, you should go get it soon.
May 22, 2026
Huge shoutout to Josh and Eddie!
Huge shoutout to Josh and Eddie! They were absolutely amazing to work with and made the whole car-buying process incredibly smooth. They went above and beyond to help me find the perfect vehicle and hooked me up with a great deal. If you're looking for a stress-free experience, definitely ask for Josh and Eddie!
May 12, 2026
Thank you Sunset for takinq such great care of me!
Thank you Sunset for takinq such great care of me! Josh, Justin, and Darryl were fantastic to work with. 5 stars all around for the team. I will be back for my next vehicle!
Apr 29, 2026
Only place in The Lou to buy a car.
Only place in The Lou to buy a car. Cory and his team are awesome!
Clinton Sowards
Sales Manager
Apr 29, 2026
Only place in The Lou to buy a car.
Only place in The Lou to buy a car. Cory and his team are awesome!
Feb 19, 2026
I recently purchased a Ford Ranger Lariat and had a great
I recently purchased a Ford Ranger Lariat and had a great experience at the dealership. The entire process was smooth, straightforward, and professional from start to finish.
Jan 23, 2026
After my F150 was delivered I received an email from Ford
After my F150 was delivered I received an email from Ford offering a $2,500 rebate. Mike worked with his management team (Clinton & Justin) to get the rebate for me. I appreciated them going above and beyond to help.
Nov 26, 2025
My search for the "perfect" vehicle has taken months but
My search for the "perfect" vehicle has taken months but Sunset and especially Mike Geraghty never gave up on me. Finalizing the sale was quick and painless!
Nov 23, 2025
Mike and his sales manager Clinton were extremely helpful
Mike and his sales manager Clinton were extremely helpful navigating me through the buying process. I was impressed with the cleanliness and how well the dealership was maintained.
Greg Early
Technician
Apr 16, 2024
Dan was super awesome.
Dan was super awesome. He was helpful and so kind. He was a joy to work with. Thank you so much for everything. I super appreciated it!!!😁😁😁
Jan 16, 2024
Always accommodating everyone cares about us the customer
Always accommodating everyone cares about us the customer it's a great place to get your vehicle services and feel comfortable that your being taken care of!!
Dec 16, 2023
Had a great experience with Horgan and sunset ford as a
Had a great experience with Horgan and sunset ford as a whole. 10 out of 10 would return for future service.
Jul 26, 2023
It has quick fast service nice friendly service and takes
It has quick fast service nice friendly service and takes good care of your car
Jul 04, 2023
They were very professional and made me feel at ease.
They were very professional and made me feel at ease. They came and got my vehicle and brought it back.
Logan O'Brien
Sales Professional
Jun 14, 2026
Logan was quite helpful.
Logan was quite helpful. Would gladly work with him again. Closing by another individual was to fast for my liking.
Jun 09, 2026
Logan was amazing to work with communication was great
Logan was amazing to work with communication was great and made the overall experience very easy would definitely go back to Logan again.
Jun 08, 2026
Pleasant experience working with Logan.
Pleasant experience working with Logan. The test ride, negotiation, and finalization of the purchase went smoothly. Thanks again!
May 22, 2026
Logan was super friendly from the start.
Logan was super friendly from the start. He made the whole proces feel easy and comfortable, answered all my questions without any pressure, and genuinely seemed like he cared about helping rather than just making a sale.Great atitude, attentive, and easy to work with.Definitely a really positive experience thanks to him
May 22, 2026
I knew I wanted an Escape hybrid.
I knew I wanted an Escape hybrid. Sunset had one at the price I was looking for. Everything went smoothly from the test drive to the purchase. No high pressure tactics. Logan explained everything. It was a pleasant experience.
Brian Noeth
Parts Manager
Mar 29, 2024
I was looking into buying a vehicle and the sales member
I was looking into buying a vehicle and the sales member Jim pushed me and my wife out and gave us his card. All he did was showed us there inventory on his phone. Which me and my wife could’ve done at home
Dec 02, 2023
Good customer service.
Good customer service. Friendly environment. I was employed there years ago. Never had any problems with service or parts. I would recommend them to anyone.
Mar 14, 2023
I’m always pleased to have my services done at Sunset
I’m always pleased to have my services done at Sunset Ford because they do it right the first time.
Dec 25, 2022
I brought my vehicle in for a simple test and the outcome
I brought my vehicle in for a simple test and the outcome was very positive I’d recommend Sunset Ford to anyone who needs service work even in times when they are short staffed they do good work.
Sep 18, 2022
Fantastic as always.
Fantastic as always. Everyone was helpful and got me out the same day for my maintenance needs.
Mike Hamilton
Technician
Sep 21, 2023
Great sale and service department, staff and technicians
Great sale and service department, staff and technicians that are alway willing to go the extra mile.
Jul 27, 2023
Nothing but the best for me.
Nothing but the best for me... They have been super awesome and the people I sent there
May 26, 2023
Fast friendly and effective communication.
Fast friendly and effective communication. Turn around time was quick and the overall inspection was helpful
Jan 03, 2023
Having worked at this dealership myself in the past and
Having worked at this dealership myself in the past and knowing how they expect quality workmanship from their employees towards customer satisfaction is the reason why I still patronize this dealership!
Jul 31, 2022
Most of the time parts are required to provide good
Most of the time parts are required to provide good service. It took way too long to get parts. The unfortunate thing is my service was due to recalls. Once they received the parts they installed quickly. I need to go back for a couple issues that need additional attention. Hopefully we are at the end of issues that require service.
Gary Ray
Parts Consultant
Oct 04, 2024
I have bought several vehicles from Sunset over the last
I have bought several vehicles from Sunset over the last few years and I keep coming back for the excellent customer service. Great vehicle and a very efficient transaction. Strongly recommend.
Dec 02, 2023
Good customer service.
Good customer service. Friendly environment. I was employed there years ago. Never had any problems with service or parts. I would recommend them to anyone.
Jul 26, 2023
Great service and parts department.
Great service and parts department. Thanks to Gary and Brett for the great work. I’ll be bado
Jun 23, 2023
Brett Mathis best service writer I have worked with.
Brett Mathis best service writer I have worked with. Leah Hummel also terrific and Gary Ray in parts department is outstanding.
Jun 15, 2023
Great place to shop for auto parts and vehicles too.
Great place to shop for auto parts and vehicles too.the service department is great.they treat you like family.
Chad Conover
Technician
Apr 16, 2024
Dan was super awesome.
Dan was super awesome. He was helpful and so kind. He was a joy to work with. Thank you so much for everything. I super appreciated it!!!😁😁😁
Feb 02, 2024
Serves is always nice.
Serves is always nice. Take my car there for every oil change. Will continue going there
Nov 29, 2023
Had a great experience at sunset ford, Jordan was a
Had a great experience at sunset ford, Jordan was a really professional guy with all the knowledge I needed. Thank you!
Jul 26, 2023
It has quick fast service nice friendly service and takes
It has quick fast service nice friendly service and takes good care of your car
Jul 04, 2023
They were very professional and made me feel at ease.
They were very professional and made me feel at ease. They came and got my vehicle and brought it back.
Don Andracsek
Parts Consultant
Jun 26, 2025
Josh Marshall and Justin L made everything go smoothly
Josh Marshall and Justin L made everything go smoothly for getting me the truck I wanted. They went over and beyond what they needed to. I had extras done to the truck and everything came out perfect. They checked it over before I came and saw it to ensure that I would be as happy as any customers should be. If you want to know what professional looks like don’t hesitate to see Josh and Justin work together. Also the service department is clean and satisfying of a service place I have seen. Right up there with Audi.
Apr 08, 2024
ABSOLUTELY AMAZING!
ABSOLUTELY AMAZING! I walked in to test drive a new 24’ Explorer xx and met with Brad. Within minutes he had everything going to start the test drive. I knew right away it was the car for my family and I. Brad spoke with everyone he needed to to get the approval for me to take the Explorer down the street for my husband to see. We traded in a vehicle and Sunset was way above what any other dealership offered on trade in. Brad and everyone my husband and I worked with at Sunset was amazing in every way! It was a quick painless process and I would highly recommend Brad and Sunset Ford to anyone I know looking for a new car knowing they made a good choice! My husband and I were very happy with the whole overall experience and would rate it off the charts if possible!
Jan 16, 2024
Morgan responds and follows up.
Morgan responds and follows up. Does what she says she’s gonna do. Service Dept did a nice job on my truck. Had a minor issue with the work and I brought it back and they took care of it just fine.
Dec 16, 2023
The parts department is one of the best around.
The parts department is one of the best around. Competent professionals. The phone never rings forever like other dealers.
Aug 06, 2023
Goes above and beyond to get the deal done and never and
Goes above and beyond to get the deal done and never and pressure a enjoyable experience to work with.
Mike Sowards
Service Advisor
Feb 23, 2026
Thanks to Mike Sowards for communicating with me
Thanks to Mike Sowards for communicating with me regarding my service last week. I appreciate his information he provided and look forward to working with him in the future. Also a shout out to my salesman Keith Boerding who has helped us out a lot about navigating all the bells and whistles on our new Escape. He represents Sunset Ford so well. I really appreciate him.
Aug 26, 2025
The Service Department always does a great and reliable
The Service Department always does a great and reliable job. They fix it right the first time.
May 16, 2024
The buying experience was really pleasant and I ended up
The buying experience was really pleasant and I ended up getting a great truck at a good price! I can’t wait to put a bike in the bed and take it out to grants trail!
May 09, 2024
I have been doing business with Sunset Ford for over
I have been doing business with Sunset Ford for over thirty years. The reason is their knowledge of the Car Business and their kindness and understanding to the needs of their customers.
Mar 03, 2024
Sales department, amazing!
Sales department, amazing! Service department,AWFUL!!!! Shame on you Ford!!!!!!! ! Your sales department has to assist in your service department. When I was not able to maintain my car, while it was being diagnosed, Tony Pizzella, in your sales department, who sold me my car, and Memphis (in the rental department) assured me that everything would be handled In a professional manner.They were very supportive. I give them accolades. The service department was very difficult. I reached out on three separate occasions without any response. Had it not been for Tony Pizzella they would probably still have my car. I give great thanks to both Tony and Memphis for navigating me through the difficulties of your service department. Mind you, this is not part of their job description , however they stepped up to the plate to make sure everything was made right . I am disheartened to say that your service department at Ford lacks organization. I should not have been without my car for 3 1/2 weeks to get a diagnostic. My car was drivable, yet I was advised by the service department it needed to be there because a diagnostic could be available at any time . Side note, I had already had my car in several months before with the same issue, which was unresolved. I do blame this on the poor ability to question the customer and take proper notes. Yes, I would be willing to buy a car from Sunset Ford again, but I will never, never, never, have my car serviced there ever, ever again. I apologize for the redundancy, but I hope Ford can make this right for future customers. I will make this known on several media outlets . I would advise that you make changes to the advantage of your customers. Thank you for your time and concern in this matter. Jill Burstein
Mark Erickson
Wholesale Parts Consultant
Sep 29, 2024
Cory called about a recent trade he just listed.
Cory called about a recent trade he just listed. Ran up to Sunset to take the Audi 8 for a ride and it was exactly what I was looking for thanks Cory and Sunset Ford you rock!
Jan 16, 2024
Morgan responds and follows up.
Morgan responds and follows up. Does what she says she’s gonna do. Service Dept did a nice job on my truck. Had a minor issue with the work and I brought it back and they took care of it just fine.
Oct 25, 2023
I have been attempting for 2 days to get the spare tire
I have been attempting for 2 days to get the spare tire down and I had recently purchased the truck and did not realize that I did not have the spare tire key to lower it. I had been given Marks name at Sunset Ford and he could possibly help me. Made contact and he had access to a master set of keys for the lock. He was able to get the spare tire down and he even put the tire in the bed of the truck for me. That was awesome, I really appreciated all of his assistance that he gave me. It takes personnel like that to make a business successful. Again Thank You
Jul 30, 2023
I have dealt with Sunset on several service issues.
I have dealt with Sunset on several service issues. The first was for a trailer hitch installation on my Bronco. The equipment was on back order with no word from Ford on when it would be available. After waiting around 10 weeks Ford still had no estimate for me. The parts department at Sunset was in tune with my frustration and without me asking began to search everywhere for a solution. They were able to source a hitch and I was able to get it installed, Ford still doesn’t know when the part will be available. The parts department did not have to do this and I didn’t ask them to. The easy move for them was to lean on Ford, they had a built in excuse, but they decided to find a solution instead of sitting back and watching. That type of service is not common. My second experience was with Neil in the service department at Sunset. In a word Neil’s work is exceptional. I bought my Bronco out of state and it came to me with an mis-build from Ford. They wanted me to use a local dealer so I contacted Sunset and they assigned me to Neil. He went to the mat for me, as Ford fought him on the correct part. Neil stuck to it and got the correct part in spite of Ford’s best effort. When it came to the install, Neil continued his excellent service and even got the tech to stay late to finish my job so I didn’t have to wait over the weekend. I can not say enough about Neil and the team at Sunset.
Nov 13, 2022
Courteous, professional and honest.
Courteous, professional and honest. Well trained staff with no high pressure tactics. Excellent customer service!
Corey Polston
Technician
Jun 20, 2024
Our experience at Sunset Ford was excellent.
Our experience at Sunset Ford was excellent. Tony Pizzella was a very knowledgeable, patient and well informed sales representative. We knew what we wanted to purchase and Tony made it happen quickly and within our budget. From The time we called and Corey answered the phone all the way through the end of the process, when we spoke to their finance manager, everything was top Notch. Thank you Sunset Ford for a wonderful buying experience. Our son loves his new Bronco Sport.
Jan 16, 2024
Always accommodating everyone cares about us the customer
Always accommodating everyone cares about us the customer it's a great place to get your vehicle services and feel comfortable that your being taken care of!!
Aug 19, 2023
Sunset ford is always top tier when it comes to servicing
Sunset ford is always top tier when it comes to servicing my vehicle, love the service department.
Feb 24, 2023
Dealer ship is easy to get to but the parking around the
Dealer ship is easy to get to but the parking around the service entrance was in my opinion difficult no open parking spots for my ride to park in
Feb 22, 2023
My Explorer went to Sunset for an engine replacement.
My Explorer went to Sunset for an engine replacement. Needless to say, and regardless of who was doing the work, I was initially concerned with the process and supply chain issues. Sunset Ford was on top of it. Their service department kept me informed at every step, and the tech that was responsible for all the work was top notch with loads of experience. The single thing that made me confident with it all is when the tech who did all the work came out to greet and face to face with me. He explained everything he did and provided pictures, and discussed every question I had. At no time did he make me feel like he was in a rush. Very professional, very competent, and took pride in his work. Couldn’t ask for more. If you’re like me, a wrench turning shade tree mechanic, and you have to farm the work out, this is where you want to take your Ford. Anything from a simple oil change to a major overhaul, count on these folks.
Wyatt Cronk
Technician
Apr 16, 2024
Dan was super awesome.
Dan was super awesome. He was helpful and so kind. He was a joy to work with. Thank you so much for everything. I super appreciated it!!!😁😁😁
Feb 02, 2024
Serves is always nice.
Serves is always nice. Take my car there for every oil change. Will continue going there
Dec 16, 2023
Had a great experience with Horgan and sunset ford as a
Had a great experience with Horgan and sunset ford as a whole. 10 out of 10 would return for future service.
Nov 29, 2023
Had a great experience at sunset ford, Jordan was a
Had a great experience at sunset ford, Jordan was a really professional guy with all the knowledge I needed. Thank you!
Jul 26, 2023
It has quick fast service nice friendly service and takes
It has quick fast service nice friendly service and takes good care of your car
Martin Folk
Porter
Apr 16, 2024
Dan was super awesome.
Dan was super awesome. He was helpful and so kind. He was a joy to work with. Thank you so much for everything. I super appreciated it!!!😁😁😁
Jul 04, 2023
They were very professional and made me feel at ease.
They were very professional and made me feel at ease. They came and got my vehicle and brought it back.
May 05, 2022
Service was good after the initial date of we can do it
Service was good after the initial date of we can do it in October. All great after Judson stepped in to get a new date N foo
Jan 05, 2022
Everyone was very nice. Waiting was clean. The service...
Everyone was very nice. Waiting was clean. The service was quicker than we anticipated. Overall, it was a good ex.
Sep 18, 2021
It is a great and nice dealership full of great people...
It is a great and nice dealership full of great people thank you to all the workers
John Raster
Parts Consultant
Nov 06, 2022
I have absolutely no complaints about Sunset Ford or
I have absolutely no complaints about Sunset Ford or Joseph Arendall. Every employee I have had contact with has been very knowledgeable and helpful with a smile. Because of this, Sunset Ford is now my choice for service and repairs. I just do not think I could find a better choice to take care of my EcoSport.
Sep 27, 2022
Sunset Ford has always been fair and honest with their
Sunset Ford has always been fair and honest with their repairs and service; even when my wife brings in the car for work.
Sep 14, 2022
Conan did an outstanding job getting my vehicle serviced.
Conan did an outstanding job getting my vehicle serviced. And what a great job by the parts dept. in locating and acquiring the part needed to fix my vehicle. Great Job!!!!
Jul 06, 2022
mechanic did a great job working on my truck.
mechanic did a great job working on my truck. Parts department got what I needed.
Jun 11, 2022
Came in for recall work and an oil change.
Came in for recall work and an oil change. Service was great. The staff and my tech were very friendly and professional.
Joe Schmelzle
Shuttle Driver
Feb 25, 2024
Appreciate customer service and pickup service is very
Appreciate customer service and pickup service is very convenient. Prices are a bit high but have piece of mind about tech service.
Oct 08, 2023
Friendly and fast service, took care of our car repairs,
Friendly and fast service, took care of our car repairs, kept us informed of progress
Aug 03, 2023
Shuttle service was excellent and greatly appreciated.
Shuttle service was excellent and greatly appreciated. Shuttle drivers were very courteous. Service was completed in due time. We have no complaints about anything. Thank you so much
Jun 20, 2023
Love the free shuttle service!
Love the free shuttle service!! The staff is very friendly. Love the NitroFill nitrogen tire fill service. Good people.
Apr 17, 2023
In and out quickly.
In and out quickly. And they were courteous. They were very accommodating. Thanks for the service.
Matthew Wymer
Porter
May 21, 2026
It was a great experience & happy with everything!
It was a great experience & happy with everything! Looking forward to enjoying my new truck.
Mar 14, 2023
I’m always pleased to have my services done at Sunset
I’m always pleased to have my services done at Sunset Ford because they do it right the first time.
Jun 11, 2022
Came in for recall work and an oil change.
Came in for recall work and an oil change. Service was great. The staff and my tech were very friendly and professional.
May 20, 2022
Very helpful friendly and he makes sure you are happy
Very helpful friendly and he makes sure you are happy with the car you picked out .Also he does whatever it takes to make sure you are satisfied.
Nov 13, 2021
Could not have had a better experience. Tony was awesome...
Could not have had a better experience. Tony was awesome to work with as always.
Timothy Hood
Technician
Mar 31, 2026
Amazing service from start to finish!
Amazing service from start to finish! Tim Stewart always takes great care of me. This is my third car from him, and I keep coming back because of his honesty and professionalism. Sunset Ford has an excellent team.
Jan 16, 2024
Always accommodating everyone cares about us the customer
Always accommodating everyone cares about us the customer it's a great place to get your vehicle services and feel comfortable that your being taken care of!!
Jan 05, 2022
Everyone was very nice. Waiting was clean. The service...
Everyone was very nice. Waiting was clean. The service was quicker than we anticipated. Overall, it was a good ex.
Oct 28, 2021
I have been very pleased with the service I receive at...
I have been very pleased with the service I receive at Sunset Ford dealership.Although the phone system seems to create delays, the service writers and shop people I have been very helpful.
Oct 28, 2021
The Heutel Family and the service team do an outstanding...
The Heutel Family and the service team do an outstanding job! Lonnie Pope and Tim Hood care of the maintenance items for our vehicle and we are satisfied customers!
Nick Ellison
Service Manager
Jun 18, 2025
I experienced very bad service.
I experienced very bad service. The sales tem was also very unprofessional. Do not recommend.
Jun 18, 2025
Worst dealership ever.
Worst dealership ever. Bought a 24 maverick from them that was faulty Car is being bought back by ford now It took Nick and ford seevice 4 attempts and 2 months to tell me that they couldn’t fix it! Nick the service manager there made a racist comment about my accent as well.
Mar 02, 2025
Very nice and clean place , we have bought one car here
Very nice and clean place , we have bought one car here and really enjoyed our experience , great service department also! Nick has helped us many times very knowledgeable and great customer service.
Feb 16, 2025
"Don't close the deal til Sunset" is more relevant now
"Don't close the deal til Sunset" is more relevant now than ever! The dealership's service department is ready, willing, and able to deliver an exceptional encounter for everyone. Nick Ellison and the professional service team handled my car as if it was their own. For that, I'm very grateful.
Feb 15, 2025
Nick brings his expertise, phenomenal customer service,
Nick brings his expertise, phenomenal customer service, and great attitude to each customer interaction! I value his perspective and advice. He’s friendly, knowledgeable and provides good communication as to what’s going on with your vehicle. I couldn’t recommend Nick more for your service needs!
Teresa Farris
Office Manager
May 13, 2025
The commitment to Superior Customer service for over 100
The commitment to Superior Customer service for over 100 Years is the reason that a Family-owned dealership is one of the Top Ford Dealers in the country. The investment in the Beautiful Building and property shows the Family Pride.
Apr 05, 2024
Mike and Larry were fantastic.
Mike and Larry were fantastic. Great buying experience. I will recommend to everyone I know that's in the market for a car
May 07, 2023
The Heutel Families and employees manage and operate an
The Heutel Families and employees manage and operate an excellent Ford dealership. Excellent service, professionalism, attention to details, and great communication skills. Thank you Jennifer and Brett in service!
Jul 31, 2022
It was great, outstanding sales and service, they throw
It was great, outstanding sales and service, they throw out the red carpet for you, excellent place.
Jul 31, 2022
The experience was exceptional.
The experience was exceptional. Sunset Ford made me feel like we were there only concern. Hats off to Larry Sidberry, Tim Stewart and the entire staff involved with the delivery of our Lightning
Jordan Kendall
Technician
Jan 16, 2024
Always accommodating everyone cares about us the customer
Always accommodating everyone cares about us the customer it's a great place to get your vehicle services and feel comfortable that your being taken care of!!
Jun 29, 2022
Friendly staff, efficient service, very clean and plenty
Friendly staff, efficient service, very clean and plenty of amenities, made the process very easy and will be back for sure.
May 14, 2022
We were seen at a reasonable time and the price was less
We were seen at a reasonable time and the price was less than we anticipated
Jan 05, 2022
Everyone was very nice. Waiting was clean. The service...
Everyone was very nice. Waiting was clean. The service was quicker than we anticipated. Overall, it was a good ex.
Jun 22, 2021
Dealership is clean, well kept, and organized. When...
Dealership is clean, well kept, and organized. When pulling up to Service garage doors, if there are any cars in the lane ahead of you, I didn't know if I should stay with the car or go inside to report my service issue. There seems to be a backlog of service vehicles. Initially, I was told I would that I would need to leave my vehicle at the shop for 7 to 10 days (rear camera not working). Then, I was offered an appointment in August (45 days lead time). Then, Bob Edwards found a time slot that I could be slotted-into. Not sure if this is a labor shortage, or parts shortage, but bring back the extra night shifts. Finally, if customers aren't willing to tie up their car for 7 to 10 days they just might find a local repair shop for those repairs that are not dealership dependent.
Joanne Delaney
Biller/Title Clerk
May 13, 2025
The commitment to Superior Customer service for over 100
The commitment to Superior Customer service for over 100 Years is the reason that a Family-owned dealership is one of the Top Ford Dealers in the country. The investment in the Beautiful Building and property shows the Family Pride.
Mar 20, 2024
I had a great experience at Sunset Ford….
I had a great experience at Sunset Ford….Brad and Daryl were beyond nice..Thank you Sunset Ford! I love my Ford Escape!
Jul 31, 2022
It was great, outstanding sales and service, they throw
It was great, outstanding sales and service, they throw out the red carpet for you, excellent place.
Mar 03, 2021
This is the only dealership I will deal with they...
This is the only dealership I will deal with they were.very courteous. The salesman that I had was amazing his name is Tony Pizzella I enjoyed working with him. Everyone there was polite. I had an issue with the registration on the truck I was trading in from the other local dealership, Joann in the offices at Sunset Ford told us not to worry about she would get it taken care of just enjoy the new truck.
Tom Schilling
Wholesale Parts Consultant
Nov 13, 2022
Courteous, professional and honest.
Courteous, professional and honest. Well trained staff with no high pressure tactics. Excellent customer service!
Oct 06, 2021
Went smooth and was quick. Got me in very fast even when...
Went smooth and was quick. Got me in very fast even when I didn’t have an appointment.
Jun 15, 2018
Wow what a awesome experiance!!
I cant say enough great things about the dealership and its personnel. From the parts and service professionals. To the sales management and sales people. Every single person I dealt with made my buying experience second to none. Hats off to this awesome dealership! Everything that I was told went just as they said. I will be sending everyone I know here. Thank you all for the great deal,especially Larry Sidberry & Howard Wood!
Jul 01, 2016
Above and beyond experience!
A totally positive car buying experience at Sunset Ford! Finding the perfect car for our family was extremely important to me and Steve Lower made that happen. Steve took the time to listen to all of my family's needs and didn't stop until he found the perfect car. I was most impressed because he never asked us to change our " wish list" just to make a sale. After finding the perfect new 2016 Edge, Steve handed us over to Justin who had all our paperwork in order which made the total car buying process very seemless. Finally, I wanted to special order mats and Tom from Sevice offered to have them next day, so we could have them before the holiday week-end. We live in Illinois, but I will definitely make the drive for GREAT SERVICE!
Kyle Snodgrass
Service Advisor
Jun 09, 2026
Logan was amazing to work with communication was great
Logan was amazing to work with communication was great and made the overall experience very easy would definitely go back to Logan again.
May 29, 2026
Updated Review: Originally I had issues with this dealer
Updated Review: Originally I had issues with this dealer because, but after speaking with the service manager Nick and having my remaining issues taken care of by Tom O'Day I can recommend this dealer again. Ideally you wouldn't need to complain to get proper service but the squeaky wheel gets the grease.
Mar 11, 2026
I did not feel pressured to purchase.
I did not feel pressured to purchase. I felt I was well informed throughout the entire buying process. Excellent vibe from all I was in contact with.
Jun 23, 2025
Working with Tony and Sunset was a convenient and
Working with Tony and Sunset was a convenient and enjoyable process. I would recommend Tony to anyone interested in purchasing a new vehicle.
Kathy Deatherage
Accounts Payable
Aug 23, 2024
Big shout out to Jim Wagstaff and the Sunset Ford staff.
Big shout out to Jim Wagstaff and the Sunset Ford staff. Great buying experience and couldn't be any happier with my new ride! Anyone in the market for a new car I would recommend swinging by Sunset and talk with Jim and see what Ford has to offer.
Jul 31, 2022
It was great, outstanding sales and service, they throw
It was great, outstanding sales and service, they throw out the red carpet for you, excellent place.
Jun 29, 2022
Great service you are asking for too many words for your
Great service you are asking for too many words for your survey how many timesc n you say great
Terry Konkel
Parts Consultant
Sep 14, 2022
Conan did an outstanding job getting my vehicle serviced.
Conan did an outstanding job getting my vehicle serviced. And what a great job by the parts dept. in locating and acquiring the part needed to fix my vehicle. Great Job!!!!
Feb 14, 2021
Top notch service as always. We never have to worry about...
Top notch service as always. We never have to worry about anything when Sunset takes care of our vehicles. Everyone is always great to work with.
Oct 16, 2020
You have an excellent staff of techs that are, friendly...
You have an excellent staff of techs that are, friendly and not hesitant about speaking with customers about the repairs that are being done. They are also extremely knowledgeable of all facets of the vehicles we own.
Jaynie Araujo
BDC
Apr 29, 2026
Sunset Ford is the best dealership in St.
Sunset Ford is the best dealership in St. Louis, Missouri, I recommend everyone goes there.
Dec 16, 2025
Jaynie was an outstanding professional during our phone
Jaynie was an outstanding professional during our phone call and provided me with excellent assistance and quick turnaround service during a frustrating recall situation with my vehicle. I will be going back for any other troubles with my truck because of her!
Tom Dapron
Parts Delivery Driver
Dec 16, 2023
The parts department is one of the best around.
The parts department is one of the best around. Competent professionals. The phone never rings forever like other dealers.
Nov 13, 2022
Courteous, professional and honest.
Courteous, professional and honest. Well trained staff with no high pressure tactics. Excellent customer service!
Dale Gurlen
Parts Delivery Driver
Dec 02, 2023
Good customer service.
Good customer service. Friendly environment. I was employed there years ago. Never had any problems with service or parts. I would recommend them to anyone.
Feb 04, 2017
Best parts experience ever
Dale is wonderful at his job honestly I think he deserves a raise , he is a very helpful kind worker and helps anyone that needs it
Mindy Lawrence
Wholesale Parts Consultant
Mar 20, 2024
I have bought a few cars from Tim Stewart.
I have bought a few cars from Tim Stewart. He has always been great to deal with. Very honest and trustworthy.
Dec 16, 2023
The parts department is one of the best around.
The parts department is one of the best around. Competent professionals. The phone never rings forever like other dealers.
Nic Lundry
Technician
Mar 25, 2026
The support I received here was outstanding and if i ever
The support I received here was outstanding and if i ever need car related help in the future this is the place i’ll go
Dec 20, 2025
Logan was helpful in getting information for me and
Logan was helpful in getting information for me and knowledgeable about the models and options I was looking for.
Jeff Moll
Wholesale Parts Consultant
Nov 13, 2022
Courteous, professional and honest.
Courteous, professional and honest. Well trained staff with no high pressure tactics. Excellent customer service!
Jun 07, 2022
Tim was absolutely amazing to work with.
Tim was absolutely amazing to work with. He understood what we wanted and helped us get a great car. Thanks to everyone at Sunset for getting us a car and in and out of the dealership quickly.
Erik Burton
Porter
Oct 16, 2025
Jim was very friendly and answered all questions.
Jim was very friendly and answered all questions. Very helpful and made the process of buying my new FORD very easy and smooth. Highly recommend SUNSET and JIM THANK YOU
Jacob Hertel
Technician
Mar 25, 2026
The support I received here was outstanding and if i ever
The support I received here was outstanding and if i ever need car related help in the future this is the place i’ll go
Paul Hurd
Wholesale Parts Consultant
Mar 26, 2025
Paul Hurd in parts went above and beyond to answer my
Paul Hurd in parts went above and beyond to answer my question on a supposed power steering belt that a shop said that I needed to replace, only problem was this shop did NOT know what they were talking about because a 2014 Ford Flex doesn't have a power steering belt. He saved me some money and took the time to look it up and let me know. After I ended my call with him, he did a little more research and called me back to verify NO BELT. Thank you!!!!!!
Austen Kuban
Technician
Jun 29, 2023
I think they do good work, but waited over an hour for
I think they do good work, but waited over an hour for them to start on my car, even with an appointment
Andy McBride
Inventory Manager/ E-Commerce
Jan 31, 2020
Best experience ever
I am not a big fan of sitting at the computer and write reviews. As far as I am concerned anyone should be honest and respect their clients. Unfortunately, in this world that is just often not the case. I bought parts from Sunset Ford over the internet, the first time they send me the part I got the wrong thing. OMG, I thought, here we go, this is the beginning of a long frustrating story. I was so wrong. I called, reached Brian the manager of parts. He told me he was sorry for the mix up. I received the correct part in no time and , they send me a return label for the part that was initially send out in error and all was good. Great people, excellent service. Thank you Brian, I will certainly buy from you again. Michael Kienzl
Mike McMullin
Parts Driver
May 21, 2023
Has been taking very good care of all my needs since my
Has been taking very good care of all my needs since my purchase. I am very pleased with everyone I have worked with.
Sarah Norrenberns
Custodian
Apr 04, 2026
Sunset Ford is outstanding in their customer service.
Sunset Ford is outstanding in their customer service. Cory Pupillo is very knowledgeable about the vehicles and goes out of his way to help you.
Tom O'Day
Service Advisor
May 29, 2026
Updated Review: Originally I had issues with this dealer
Updated Review: Originally I had issues with this dealer because, but after speaking with the service manager Nick and having my remaining issues taken care of by Tom O'Day I can recommend this dealer again. Ideally you wouldn't need to complain to get proper service but the squeaky wheel gets the grease.
Patty Oswald
Office Assistant
Jul 31, 2022
It was great, outstanding sales and service, they throw
It was great, outstanding sales and service, they throw out the red carpet for you, excellent place.
Glen Stute
Parts Delivery Driver
Oct 06, 2021
Went smooth and was quick. Got me in very fast even when...
Went smooth and was quick. Got me in very fast even when I didn’t have an appointment.
Dave Tucker
Warehouseman
Jan 19, 2024
Bad bad they don't stand behind their products which they
Bad bad they don't stand behind their products which they know they're fully they don't want to help you out at all
Ed Venus
Quality Control Manager
Feb 08, 2019
Great customer service
Mike has awesome customer service and Ed is a relentless worker who really knows his stuff! They both worked tirelessly to ensure my vehicle issues (not caused by Sunset Ford) were corrected.
Kim Douglass
HR/Payroll Administrator
Angelo Galasso
Technician
Melissa Lindan
Accounts Recievable